The Message of Twitter: "Here It Is" and "Here I Am"

Last week, the following conversation unfolded via my Twitter account about, well, my use of Twitter as a technology:

>aramique@henryjenkins mr professor... you theorize on participatory models over spectatorial but i've noticed your whole twitter feed is monologue12:32 PM Aug 19th from web in reply to henryjenkins

aramique@henryjenkins p.s i am a fan...just wondering why you are using twitter to simply broadcast instead of sparking dialogue12:34 PM Aug 19th from web in reply to henryjenkins

henry jenkins @aramique it is the curse of having 4.5k followers! Feels odd to do 1 to 1 conversations @that scale!2:39 PM Aug 19th from TwitterFon in reply to aramique

aramique@henryjenkins so then what would you say to a brand or entertainment property with millions of fans?2:54 PM Aug 19th from web in reply to henryjenkins

mikemonello@henryjenkins Twitter conversations aren't 1 to 1, they are open to all. (re: @aramique)

henry jenkins @armique, @mikemonello, yr questions get Twt's strengths, limits. but answer won't fit in character limits. Watch for blog post soon.

I will admit that there is a certain irony about having to refer people to my blog for an exchange that started on Twitter but couldn't really be played out within the character limits of that platform. But then, note that armique's very first post had to be broken into two tweets just to convey the emotional nuances he needed. And that's part of my point.

From the start, I've questioned whether Twitter was the right medium for me to do my work. I've always said that as a writer, I am a marathon runner and not a sprinter. I am scarcely blogging here by traditional standards given the average length of my posts. Yet I believe this blog has experimented with how academics might better interface with a broader public and how we can expand who has access to ideas that surface through our teaching and research.

For a long time, I held off joining Twitter because I was not sure how it might expand meaningfully on the work I am already doing here. My friend, danah boyd, the queen of social networks, more or less threatened to do me bodily harm if I did not join Twitter and she personally set up an account for me to use. Now, I am really glad that she did because there is so much I've learned by experimenting with this platform which has been expanding in visibility and influence over the past handful of months.

My first impressions were correct that Twitter is no substitute for Blogs or Live Journal. And in so far as people are using it to take on functions once played on blogs, there is a serious loss to digital culture.

Someone recently asked me, "If McCluhan is right and the medium is the message, what is the message of Twitter?" My response: "Here It Is and Here I Am."

Here It Is

Let's break that down:"Here it is" represents Twitter as a means of sharing links and pointers to other places on the web.

I've been reasonably selective about which Twitter streams I follow -- and that selectivity has to do with both my respect for the person writing the account and my desire to get access to a broad range of communities. Different people give me a point of entry into conversations taking place around advertising, transmedia entertainment, journalism, civic media, intellectual property, fandom, and a range of other topics which run through my work.

I see each of those Twitterers as the only truly intelligent agents -- human beings -- and Twitter as a whole as a kind of knowledge community. None of us can spot everything in our field and collectively pooling our knowledge is of enormous value. For me, that's been my primary use of Twitter both as a consumer and as a contributor. I also love to monitor how my contributions circulate -- being able to read who has retweet me and watching the stats on Bit.ly as to how many people have followed my links gives me greater insights than ever before about my readership and the impact of different posts.

Unfortunately, there has also been some losses. Three years ago, when I started this blog, if people wanted to direct attention to one of my blog posts, they would write about it in their blog and often feel compelled to spell out more fully why they found it a valuable resource. I got a deeper insight into their thinking and often the posts would spark larger debate. As the function of link sharing has moved into Twitter, much of this additional commentary has dropped off. Most often, the retweets simply condense and pass along my original Tweet. At best, I get a few additional words on the level of "Awesome" or "Inspiring" or "Interesting." So, in so far as Twitter replaces blogs, we are impoverishing the discourse which occurs on line.

I have been especially amused and dismayed by the way Twitter removes or distorts context as it moves across cyberspace. People take notes at lectures, pulling out a sentence here or there. It is fascinating data to me to see which of my points stuck. But then often the sentence doesn't capture the specificity of the idea and it rapidly takes different meanings as it travels. I am particularly dismayed by shifts in attribution. So, I quoted Ethan Zuckerman as having said that any technology sufficiently powerful to support the distribution of cute cat pictures can bring down a government and in my talk there is attribution. But the shortening needed for Twitter removes the attribution and before long, I am seeing this quote ascribed to me far and wide. Yes, I said it as in that the words came out of my mouth, but I did not write it, in the sense that the words are mine. I was equally dismayed when I qouted Shakespeare's Hamlet for "Brevity is the Soul of Wit" and connected it to Twitter only to have readers assume I originated the phrase.

Early on, I proposed a Twitter game -- Twik or Tweet. You throw out a quotation without attribution. And the Twitter community has to guess if it is an authentic tweet or a literary allusion.

If we see Twitter as part of a larger informational economy, it does very important work. It spreads my messages out to larger networks which might not even know my blog exists but who may be drawn to a post that s of particular interest to their memberships. Like many people out there, I was fascinated by some of the Twitter posts coming out of Iran in the wake of their contested election and Twitter expanded the information I had available to me. I sat in on a discussion at Annenberg last week with the program's incoming journalism students and a key theme was how reporters could deploy the platform to tap into larger currents in the society or identify unknown sources for their stories. This is spreadable media at work.

Here I Am
Even among the intellectuals and thought leaders whose Twitter flows I chose to follow, there is an awful lot of relatively trivial and personal chatter intended to strengthen our social and emotional ties to other members of our community. The information value of someone telling me what s/he had for breakfast is relatively low and I tend to scan pretty quickly past these tweets in search of the links that are my primary interests. And if the signal to noise ration is too low, I start to ponder how much of a social gaff I would commit if i unsubscribed from someone's account.

But even in my grumpier moments I find that I gain some loose emotional or social value out of feeling more connected to others in my circle. I feel closer to people I didn't know very well before through following their tweets. The fact that I hear from them every day means they remain more active in my thoughts. And when we connect again, we can dig deeper in our exchanges, at least in so far as the feelings are mutual, moving past the small talk into other topics.

Here we come closest to McLuhan's core idea -- "Here it is" is a function of Twitter; "Here I Am" may be its core "message" in so far as McLuhan saw the message as something that might not be articulated on any kind of conscious level but emerges from the ways that the medium impacts our experience of time and space.

This effect even extends to tweets which have greater informational value. The power of the tweets from Iran was not simply that they got out messages which the mainstream media could not have delivered to us because of the limits on how they operate under that repressive regime, but it was also that we felt a sense of immediacy because we were receiving those messages from average citizens, like ourselves, who were seeing things happen directly, on the ground. (and no doubt a fair number of fake messages fabricated for propaganda purposes, but that's another matter). As many of us turned our icons green as a show of solidarity, we saw the emergence of a larger community that felt linked to these developments.

"Here it is" became "Here I am" and more importantly "Here we are."

Broadcast? Not Really
Twitter works on a number of different scales. For some users, most I'd assume, Twitter represents a relatively narrow cast medium, a kind of social network which allows them to communicate with people they already know. For others, the scale of contact expands and the people who link to them might more appropriately be called "Followers." In my case, I currently have something approaching 4.5 thousand followers on Twitter, of whom I probably recognize by name only a few hundred. These are people who heard me speak, who saw my blog, and increasingly have picked me up because some one else retweeted one of my messages Thanks for Follow Friday shoutouts. This situation creates an asymetrical scale -- many of these people feel much closer to me because I am one of a small number of Twitter Streams they follow while I feel no closer to them because they are not sending me their "Here I am" messages back.

armique's initial question to me then asks why I am deploying Twitter as a broadcast medium.

The short answer is because the scale of communications, for me, is too great to allow for meaningful dialogue. A better answer would be because as an academic, I need a broadcast channel if I am going to get my ideas into broader circulation. I don't have access to the airwaves or to a printed publication which might bring what I write to a much broader readership. I don't have an advertising budget with which to put my ideas onto billboards. Twitter, as a platform, alters the scale of my communication by allowing me to expand my readership.

For others, companies for example, it may do the opposite, helping them to move from communications at an impossibly large scale, to something much closer to the ground. They can start to see their consumers as individuals or at least as a community of people who have a broad range of responses to what they are producing. They can sample public response to their products. They can discover groups of users they didn't know existed.

Once again, they are combining the "Here It Is" and "Here I am" functions of Twitter to both collect data and feel greater closeness to their consumers.

In return, almost without regard to the content of their message, the consumer feels greater connection to the companies -- the company ceases to be an anonymous entity and develops a face or at least a voice of its own. To me, this relationship -- even at a large scale -- is very different from broadcasting because of the ways that it creates a greater sense of intimacy and connectivity between both parties involved. When I watch a corporate message on television, I have no sense that the company can or would want to see my response.

But a smart company goes further. We are hearing stories of companies that scanTwitter looking for references to their products and reaching out to consumers to respond to their concerns. In some cases, consumers get quicker and fuller responses to their problems because they posted these problems on Twitter than they get calling the customer service department. And this is where the "Here I Am" message is especially strong -- this company cares enough about me to actively seek out people with problems and make sure they get fixed, rather than hoping nobody complains. A really smart company hires people full time just to respond to Twitter: they can respond to many more people and they can get their responses out in real time, neither of which is really possible to me given that my day job involves many more activities than just dealing with Twitter.

Now, here we get to the interesting part: does the company do this through direct messaging or through a general post to the community? There are trade-offs in both case. Twitter certainly can through its Direct Messaging function allow for private one to one conversation.

But in many cases, there is a performative dimension for both parties. The customer did not simply want to get the attention of the company; they exploit the potential of Twitter to spread the word about their complaint, to identify others who share their concerns, and to exert collective rather than personal pressure on the company, thus potentially increasing their influence. The companies are responding more quickly to Twitter based complaints because they feel exposed or at risk as what was once a personal matter transmitted through the telephone as a one-to-one channel now because a public issue and if they don't respond quickly, they may lose control.

On the other hand, because of this public complaint, the company wants to perform its concern not just to the individual customer but to the larger brand community. They don't want to simply fix the problem; they want to show they care. And if there is an answer or response, they want to send it out to everyone who might have the same concern, thus expanding the impact that any given customer service call might have on their buying public.

Now, that's the delimma I face as an academic confronting this much larger scale community. The 4 thousand plus followers I have amassed is larger than the audiences I draw at any speaking gig -- even large hall events at South by Southwest.

We can imagine the exchanges there on two levels: in some cases, the queries I get feel very much like the questions I would get during a Q & A period after a talk and it feels totally natural to respond to them through the main Twitter feed in front of the large audience. Yet, it is challenging for people to link my response to the original question. If I was speaking some place and most people couldn't hear the question, then I would feel compelled to repeat the question into the microphone. Yet in Twitter, by the time I did that, there wouldn't be any characters left to answer it with. And in any case, the question is apt to be much more concise than any meaningful answer I could provide. So you can ask questions on Twitter that are impossible to answer on Twitter -- present case a great illustration -- and so you then have to use the "Here It Is" function to direct people to another space for the response.

Other questions feel much more intimate and personal, more like the kinds that I get when people crowd around the table after the talk, and it feels weird to share such intimate exchanges in front of the larger population that reads my blog. And in some cases, I get very personal messages which don't belong in a public arena at all, that function more like texting, and it is clear that the direct message function is much more useful. I am still trying to sort out the different levels of address here and how they might shape my relationship to my readers.

I have seen a few Twitterers who are aware of this one-to-many aspect of Twitter and use it to create a kind of call and response or crowd sourcing relationship with their readers. Neil Gaiman seems to be a real master at this use of Twitter. I've seen him ask his readers for advice about specific language in a script he is crafting, almost like polling the audience on Who Wants to Be the Millionaire, and then make decisions based on the response. This is much like the company which performs its concern for the consumer and is designed to strengthen the sense of ownership and attachment his fans have to his work. If I was less over-extended, I would be playing with this community aspect of Twitter, and I suspect this may be what shaped aramique's question in the first place.

All I can say is that I am still experimenting with the medium and have not yet achieved its full potential for my work. I hope to respond to this larger challenge in the weeks ahead.

So there you have it.

Posted by Henry Jenkins at 6:50 PM | Permalink | Comments (7)

"Why So Socialist?": Unmasking the Joker

Last fall, I spoke at the University of Oregon about the role of popular and participatory culture in the American Presidential campaign. Many of the ideas in that talk had taken shape through this blog. For example, here's a post which looked at the role of photoshop mash-ups in shaping how the public responded to the announcement of Sarah Palen as McCain's VP candidate. I also made passing reference in this talk to a discussion of the Anonymous movement which one of my graduate students posted on this blog.

In the audience for the talk was a PhD candidate Whitney Phillips who is doing research on transgressive humor on the internet with particular focus on the group 4Chan. This past week, she shared with me a thought piece she had drafted about some recent images of Obama which are making their rounds online and have been deployed on both the left and the right in response to current debates about health care. In the piece below, Whitney Phillips dissects where these images come from and the different ways they have been deployed as they have circulated across the web. It's a compelling case study of the politics of spreadable media.

Unmasking the Joker
By Whitney Phillips

A few weeks ago, a photoshopped image of President Obama surfaced online. In it, Obama is presented as Heath Ledger's Joker, complete with ghastly, blood-stained grimace and spooky blackened eyes. The image, which is disturbing enough on its own, is accompanied by the word "socialism," begging the question--who created this, and why?

So far, no one seems to know the answer. Rightwing bloggers insist that the image proves Obama's growing unpopularity. Tammy Bruce, a conservative radio host, tagged the photo with an almost audibly giddy caption proclaiming that "You know B. Hussein is in trouble when... "; on conservative blog Atlas Shrugs, the photo is filed under "The Worm Turns," complete with emoticon smiley-face .

In liberal circles, the Obama/Joker image is causing much more consternation. According to Philip Kennicott of the Washington Post, the poster equates Obama with everything that is dangerous and unpredictable within the urban landscape, and by extension, links the President to all those dark bodies that threaten the purity of some Palin-approved "real" America. Forget the ghoulish whiteness of the Joker's makeup; forget the apparent claim that Obama is a socialist; according to Kennicott, the take-away point is that Obama is quite literally a wolf in sheep's clothing.

One's political orientation, then, determines one's reaction. Either the Obama/Joker poster is yet another example of Wingnut lunacy or is proof that the Kenyan Usurper is finally getting his due.

That said, there is one point of agreement. No one knows who the culprit might be, leaving both sides quite puzzled. In an era of democratized fame, in which infamy is little more than a mouse click away, why wouldn't the artist take credit? Is he/she afraid to be outed as a Secret Republican? Is he/she lying low, as Patrick Courrielche suggests, to shield him/herself from the wrath of an Obama-worshipping art world? Or is it something else, something more sinister?

The answer to this riddle can be found on 4chan, an enormously popular--and much maligned--image board home to gamers and trolls. And, most significantly, to Anonymous, a loosely-organized Internet hive-mind responsible for, among other things, the hacking of Sarah Palin's personal email account and myriad attacks against the Church of Scientology. Intimate knowledge of this group is not necessary to feeling its influence; generally speaking, whenever an internet meme reaches critical mass, it is safe to assume that Anonymous had something to do with it.

Such is the case with the Obama/Joker image. When The Dark Knight was released in 2008, Anonymous immediately embraced the film and generated a veritable fleet of new memes. In one, several stills of Batman and the Joker are superimposed with the phrase "I just accidentally a Coca-Cola bottle is this bad"; in another, a particularly unflattering shot of Christian Bale is offset by the seemingly nonsensical claim that "this is why we can't have nice things."

Most notably, however, Anonymous became obsessed with and delighted by an early viral ad campaign that featured one of the first official images of Heath Ledger's Joker. His head twisted like a psychopathic rag doll, the Joker has just scrawled the phrase "why so serious?" in what appears to be blood. Anonymous collectively revved up its photoshop engines, sparing very few targets. A simple search of the phrase "why so serious" on Encyclopedia Dramatica, Anonymous' unofficial archive, reveals the full extent of this meme, as cats , babies , Miley Cyrus and even Al Gore (modified slightly to read "why so cereal") have all been given the "Joker treatment."

It shouldn't be surprising, then, that images of Obama as the Joker have been in circulation since before the election; it was only a matter of time before some clever Anon incorporated the Wingnut/ Birther/Teabag contingent into the joke.

Thus, why so socialist.

It is impossible to know how and when "Why so socialist?" was replaced by the simpler "socialism." Perhaps a Rightwing blogger encountered the original image somewhere, assumed the author was playing for his team, and tweaked the message in the name of clarity and/or font size. A more likely possibility, however, is that this image is the handiwork of some Anonymous troll who did it for the "lulz," a term trolls and gamers use to indicate shenanigans. A corruption of "lol," "lulz" is a kind of laughter associated with deliberate trickery. The more confusion one causes, the more "lulz" he/she earns; in the case of the Obama/Joker poster, the lulz have been epic.

Still, the question remains--what are we to make of this controversy? What does the image really mean? What were the author's intentions? So far, all evidence points to Anonymous; Anonymous is less concerned with politics than with controversy; more likely than not, the original artist wasn't trying to do anything, meaning there's a very real chance that the Obama/Joker image is in itself meaningless. This is not to say, however, that the context is meaningless, or that the image is worthless. Quite the contrary, in fact--just because we can't affix objective meaning to a given cultural artifact doesn't mean there is nothing to learn. Indeed, I would argue that what something actually says is less important than what it does.

In this case, the Obama/Joker poster elicits one of two reactions. The Birther crowd, for example, has taken particular interest in--and, amusingly, credit for--the Obama/Joker image. Their argument is simple: Obama is trying to destroy the country with Socialism, just like the Joker destroyed Gotham City. Of course, the Joker failed, but that's beside the point--to a Birther hell-bent on discrediting the Obama administration, the Joker image is just what the doctor ordered. Furthermore, because the image was plastered all over Los Angeles a la Shepard Fairey's "Hope" poster, Rightwing bloggers have tried to package its existence as an organized, grassroots effort to contest Obama's so-called Socialist agenda. Of course, there is no solid evidence to corroborate this assumption--the image may have been posted onto Conservative blogs, but that's the extent of the connection. This, however, is the narrative they have chosen to adopt.

Similarly, after weeks of racially-charged attacks against the president, including one particularly ham-fisted birth certificate forgery, liberals were primed to see racism in the Obama/Joker image--despite the fact that even the most careful analysis cannot account for its downright contradictory message(s). The argument might go something like this: Obama presented himself as a reasonable candidate; in short he presented himself as white. But now that he's revealed his Socialist agenda, he has unmasked himself as a psychopathic killer, one whose true face...actually...is white...which merely calls attention to the fact that he is Un-American, and therefore black, which is why he wants to euthanize both your grandmother and Trig Palin. If the Obama/Joker image were two images instead, one of Obama as the Joker and one featuring the President with the word "Socialism" stamped over his chest, such a conclusion might be plausible. As it is, the image of Obama/Joker simply does not make any sense--but by positing this argument, liberal commentators inadvertently reveal the extent to which they expect lunacy from Republicans.

In short, despite the fact that both camps have harnessed the Obama/Joker image for their own purposes, and despite the fact that no one, no one, has provided an airtight (not to mention fully coherent) account of what the Obama/Joker image is trying to express, each group has used the image to prove something nefarious about their political opponents. Whether or not the image was intended to take on any of the aforementioned meanings, it has--and good luck trying to wrench either set from those who need them to be true. Why so serious, indeed.

In 2004, Whitney Phillips graduated from Humboldt State University with a BA in Philosophy; in 2007, she received an MFA in Creative Writing (fiction) from Emerson College. Currently she is a second-year PhD student and writing instructor at the University of Oregon. Although her department is English, her research focuses on transgressive humor within online subcultures, specifically trolling and gaming communities. She is particularly interested in the political dimension of online humor, and the ways in which participatory culture frames and responds to cultural events.

I thought I would add a few more images, using the same trope of the Joker, but applied to GOP figures, such as George W. Bush, John McCain, and Sarah Palen, all of which had surfaced on my radar last fall when I was monitoring the role of Photoshop manipulations in the Presidential campaign.

Here are a few other variations which link Obama with the Joker, which are also in circulation at the moment. Clearly, once a powerful template exists out there for mapping politics onto popular culture, our shared expertise as fans allow for a wide array of different permutations and mutations over time.

For other examples of Batman images deployed during the campaign, check out this post from last fall.

How "Dumbledore's Army" Is Transforming Our World: An Interview with the HP Alliance's Andrew Slack (Part Two)

So you're using a language of play, of fantasy, of humor to talk about political change? Much of the time, political leaders deploy a much more serious minded, policy-wonky language. What do you think are the implications of changing the myths and metaphors we use to talk about political change?

I think it's so freaking important to break things down for people in a way that they can understand. We get into this wonky-talk. There are so many organizations doing amazing things, and they mobilize their membership really well - but it doesn't connect to young people. Young people, by and large, care about issues like genocide. They care about issues like poverty, discrimination, environment. They want to be engaged in these things, but the people who are going to be inviting them to engage, have to be thinking about "how do I authentically talk from my heart to this young person in a way that's authentic to their experience and to our shared experience?" One of the reasons why I was successful in beginning the Harry Potter Alliance is because I'm such a hardcore Harry Potter fan. Had I not been such a passionate Harry Potter fan, had I not been caring about this myth so much myself, I wouldn't have been able to translate the message as well.

And so it's important, I think, when talking with people to find out what you have in common, what you're both passionate about, and then to translate that into the real world in a way that makes sense. Activism should be fun. Activism is fun, but of course, the issues can get so heavy. We can get paralyzed by a sense of guilt of not wanting to even look at the problems because they seem so big. And if I look at them, we often ask, "how can I go on with my life?" This is similar in Harry Potter to people saying, ' I can't say Voldemort's name. I'm too scared to even say his name, so I say, you-know-who.' In our world we think, "I can't say AIDS. I can't say poverty. I can't say genocide because if I open my eyes, I'll never be able to look away, and it will ruin my life." And that's not a helpful attitude for anybody. We have to learn how to say the name Voldemort in stride, and how to say these words - genocide, etc. - in stride, and not get caught in this idea that we have to fix it all. We can be part of a larger community playing our part. And that experience can be empowering and fun.

We had a meeting a couple days ago - a conference call. It was for something called Stand Fast. We're working with this amazing organization called STAND, which refers to itself as the student arm of the anti-genocide movement, and they are building a constituency across the world of students who are standing up against genocide in Darfur and now against ethnic cleansing in Eastern Burma. They are funding a civilian protection program in Darfur, where $3.00 protects one woman from being raped for a whole week, and $5.00 protects a whole family in Eastern Burma by providing them with radios. And this is such an empowering concept because you can say to a young person, 'instead of going to a Starbucks and getting a latte, instead of going to a movie, on this particular date, we're going together not go to a movie or give up some sort of luxury item, and $10.00 will fund the protection of one woman in Darfur for a week and a whole family in Eastern Burma - just $10.' A young person can understand that, can grasp that, and can also understand that this is not just about charity - it's not just about your money. It's a political statement when 15 year olds are protecting the lives of people in Darfur and Eastern Burma because their governments have been unable to do it regardless of how many resources they have. That is a political statement, and so we talk about that. But here's how we did it - we got the leaders of the Harry Potter fan community, the biggest names in the Harry Potter fan community of the Websites that - the Leaky Cauldron, Mugglenet, the biggest wizard rock bands - we got them all together to make an announcement that we are going to have a live conference call where you can all come. We had over 200 people come on the conference call under short notice to talk about this one day where we'd all be donating, December 3rd, it just happened. And people can still do this at theHPAlliance.org/civilianprotection. But, and here's where part of the fantasy comes in: we didn't just call it a conference call. We called it a meeting of Dumbledore's Army. We're going to have a Dumbledore's Army meeting - that we're going into a Room of Requirement, where you're given a code to get in. You press pound, and you're in the room of requirement. We talk about, we're in the Room of Requirement now, and just like Harry got up and taught people how to do this, we're going to talk to you about the issues. And everybody was briefed, all the speakers on what to say, and how to talk about this issue - but they did it from their own place and what they're passionate about. And it was just incredible. The response we've had from the people on the call was unbelievable. People giving up smoking. People giving up coffee. People saying, "I'm taking half the money I would have spent on Christmas, and giving it to this. And I'm going to tell all my family that the reason I'm not giving them as much this year is because I gave it to people who need it in Darfur and Burma, and I'm sure they'll be proud of me. And I feel so proud of myself right now."

It was an amazing experience, but it was done through fantasy. We didn't just say we're like Harry. We actually pretended that we are in a Room of Requirement. We are Dumbledore's Army, and we're doing it. And it was really empowering last year when J. K. Rowling said that this is truly an organization that is fighting for the same kinds of values that Dumbledore's Army fought for in the books, and to everyone involved in this organization, the world needs more people like you. And it was a real boost for our morale, and it was an incredible thing to get a message like that from one of our favorite authors.

You've already started down this path - so why don't you say a little more about how the fan community provides part of the infrastructure for something like the HP Alliance?

Yeah, it couldn't happen without the fan community. When we started, I was blogging about these ideas - about the parallels between discrimination in Harry Potter and discrimination based on race or sexuality in our world. Or about political prisoners in Harry Potter and political prisoners in our world. About ignoring Voldemort's return, and ignoring the genocide in Darfur in our world. So I was blogging about this, but no one was reading my blog. You know that wasn't really taking off too fast. Then I met Paul and Joe deGeorge of the wizard rock band Harry and the Potters. These are two guys that started a band where they sang from the perspective of Harry Potter. They still do. They loved the idea of a Dumbledore's Army for the real world, and soon enough we began brainstorming ideas - and I took my blogs, where I provided action alerts for how people can be like Harry and the members of Dumbledore's Army, and they reposted it on their Myspace page. Their Myspace at the time was going out to about 40 or 50,000 profiles. Now it's going out to about 90,000 Myspace profiles. Soon other musicians began to form bands that were wizard rock - bands based off of other characters in the book. Draco and the Malfoys were the bad guy band. The Whomping Willows based off of a tree at Hogwart's . The Moaning Myrtles - there's so many of these bands, and they all began to repost together, collectively, the messages that I was writing. Soon, through these wizard rock bands, we were communicating with over 100,000 Myspace profiles, and then the biggest Harry Potter fan sites wanted to be a part of it as well because this is a community that is just so incredibly enthusiastic, idealistic - believes in the values that are in Harry Potter about love and social change and the values in Amnesty, and they began to post what we were doing.

And they put up our first podcast right before Deathly Hallows, the last book, came out. Thanks to their putting it on their podcast feed at the time, at the peak of Harry Potter's popularity - that podcast was downloaded over 110,000 times, and STAND, one of our partner organizations, saw a huge spike in involvement that month thanks to our efforts. They saw a 40% increase in high school chapter sign ups compared to a normal two week period in July, and over a 50% increase in calls to their hotline - 1-800-GENOCIDE in a two week period compared to a regular two week period in July. This year the wizard rock bands and Mugglenet posted this special project that we were doing with a group in the UK, called Aegis Trust. Aegis Trust works on all sorts of genocide remembrance issues around the Holocaust, around Rwanda, but they had a special project where they were sending letters to the United Nations, asking the Security Council to do something about war criminals that were being given protection, impunity in Sudan, and they ended up sending 10,000 letters to the UN Security Council. Of those 10,000 letters, over three-quarters of them came from the Harry Potter Alliance. We weren't members of government. They were getting a lot of members of governments to write. We got young people. We brought Dumbledore's Army. The Harry Potter Alliance - we have about 3500 people on our e-mail list. We have about 50 chapters. We have about 12,000 Myspace members - about 1500 Facebook members, but we could not have done that without this larger network of wizard rock bands sending it out and of fan sites posting - here's what Dumbledore's Army is doing now. Here's what Harry Potter Alliance are doing now. We're all part of this alliance. Let's all step up to the plate, and even though we reach sometimes about 100,000 people, getting about 8,000 signatures, that's almost 1 in 10 of who we're reaching, and that's a lot as far as action goes because different people are engaged in different ways through our organization.

So that's just one example. In the last year, we've raised well over $15,000 from small donations to fund the protection of thousands of women in Darfur and villagers in Eastern Burma.
In the process we educate young people through podcast interviews with survivors of the Rwandan genocide in 1994, with policy experts, as well as with partnerships with groups like the Genocide Intervention Network and it's student arm STAND, the ENOUGH Project, Amnesty International, Aegis Trust and several other human rights organizations.

And now we are building these chapters and we want them to exist in schools and after school programs. And we want to help shape curriculum on how Social Studies and English are taught, if schools would be open to it.

At the same time, you've been able to build an alliance with some very traditional political organizations and governmental leaders. Could you say a little bit of how they've responded to the Harry Potter Alliance approach?

When I first started calling traditional organizations letting them know that I wanted to help them, I was very afraid that they were going to hang up when I told them the name of the organization is the Harry Potter Alliance. And if I said, HP Alliance, they would think it was The Hewlett Packard Alliance. In fact, one of our board members has been getting mail to the Hewlett Packard Alliance. We've never referred to ourselves as the Hewlett Packard Alliance, but people see HP, and they think Hewlett Packard. (laughter) And that's an alliance I don't want to be part of. So (laughter) when I tell the organizations at first who we are, there's this initial insecurity that I have on how they're going to react, and at first that insecurity proved to be warranted because they didn't know what to do with a group that is named after a fictitious book for young adults and plus, we had no track record. Though despite some challenges here and there, I must say that I was actually impressed with how open minded some people were. I think the best example of this is the Co-Founder of the ENOUGH Project John Prendergast. John is a policy expert on issues of international crisis and truly is a celebrated activist. But John actively looks for outside of the box ideas. When I met him in 2005 and told him about our new organization, my heart was pounding with nerves and he looked at me very intensely and basically said, "Dude. Comic books turned me into an activist. The least I can do is mention this in the book I'm writing with Cheadle." And that's Don Cheadle who starred in Hotel Rwanda. And this was crazy to me. And we are in that book, which was a New York Times best seller. It's called Not On Our Watch: the Mission To End Genocide in Darfur and Beyond and it's an excellent book.

But now when I call up organizations to form coalitions and partnerships I can tell them that we can get you thousands of people to see what they're doing. This strategy is very important to us: connecting Harry Potter fans to NGO's that are doing impressive work. We see they need more people, and we provide them with the people. We tell them, 'look, you know Harry Potter, and you know there's a lot of enthusiasm here. We can channel some of that enthusiasm to this noble work that you're doing by just using examples from the books and this incredible community of people, and we've been in Time magazine - and we've been in The Los Angeles Times.' So you know that sort of helps them take us more seriously now. Now, they want the Harry Potter Alliance to be involved, and then sometimes I'm thinking, I have to kind of pinch myself that now they're coming to us - and there's been a couple examples of them paying us as consultants to help them with recruiting young people to become part of their movement. The best example of that has been with our efforts to get young people educated on the issue of media reform.

We've worked with an organization called Free Press which can be found at freepress.net - Free Press leads a group called the Stop Big Media coalition. And we have a whole campaign where we compare things in Harry Potter that involve media consolidation to media consolidation in our world. Most people don't know much about media consolidation, but when you begin looking at how minorities are not represented fairly in the media, ethnic and racial minorities make up about a third of the US population, and they own I believe less than 3% of commercial TV. Women and minorities make up about 66% of this country, and yet are on television news about 12% of the time. What we see on TV, what we are shown visually, what is defined as "normal" in our culture are white men. The problem here is that the Federal Communications Commission has stacked the deck in the favor a handful of conglomerates to own most media in any given city. And this wipes out independent local media. And we want the FCC to change that, because it affect our outlook on race, it affects our outlook on our own communities, it even affects how foreign news like the genocide in Darfur is covered. The big conglomerates have cut foreign news by around 80% since the 1980's and replaced that with celebrity gossip -which would explain why Brittney Spears is covered more than a genocide that would be stopped if the political will was there.

This issue has gotten our membership really fired up, and we say what media reform activists always say: "whatever your number one issue is, media reform should be your number two issue because your issue can't be communicated if the media is not free." It's been really exciting - but yeah, so these traditional organizations, whether it's the Save Darfur coalition and the ENOUGH Project, STAND and the Genocide Intervention Network and Aegis Trust, all issues - all organizations that work on genocide related things - or Free Press or the No on Proposition 8 campaign, which we worked on. We recently did something called Wizard Rock the Vote, where we registered close to 900 people. I think they were almost all new voters at wizard rock concerts across the country and online, and that was in partnership with the organization Rock the Vote. They loved us, and it's a lot of fun. It's a lot of fun for them, too, because these organizations have staff members that are Harry Potter fans. And I personally have put out a couple of videos satirizing Wal-Mart, and because of this fan base, we were able to get two of the videos over 2 million views on YouTube. It just sped out of control, and I mean it's incredible. I call it cultural acupuncture, when you can take something where there's a lot of energy, and then translate it to something else. A lot psychic energy you - psychological energy being placed on something, and you move to make it healthier. It's a remarkable thing to see what we can do, and for teachers and youth workers, I think it's really important to think about what are your students interested in?

I think one of the biggest problems with our education system - I mean I can't stand No Child Left Behind, not just because it hasn't gotten proper funding, but because I wasn't very good at standardized tests in school - and I think they are generally about regurgitating information. I call it, Leave No Imagination Recognized. When engaging young people to become civically minded, find out what they care about. If you're working at an after-school program with inner-city youth, find something that's going to speak to inner-city youth. Are they interested in a specific kind of music? A lot of the kids that I've worked with from inner-city environments have been interested in hip-hop, so can you find yourself a teacher who knows about hip-hop, and gets the people to be part of a contest that's hip-hop oriented - but that involves research to say that the greatest hip-hop music out there, not the kind you hear in clubs per se, but the greatest hip-hop artists have reflected what's been going on in their communities and how things can change. That's the real hip-hop, and to you really work on that - and do some sort of hip-hop activism through organizations like the League of Young Voters, who often times refer to themselves as the League of Pissed Off Voters - that gets young people engaged. Show them episodes of The Wire, the HBO series, and then talk about the issues of crime, poverty, and drugs that are depicted in that series. And then right after that discussion, begin working on a project together. My idea for The Wire is show one episode that's an hour, then the next hour, discuss the issues that are in that episode, and how that reflects your own personal life - and in a third hour, start a project that addresses those issues.

So it should start with a piece of art that provokes the discussion, then have the discussion, and then after the discussion, don't leave it there, turn it into action. And that's one way to engage a specific population of young people, but that same method can be replicated for any group of young people, especially if you have access to video equipment. If you had access to video equipment, if the kids know how to write, you can show them how they can produce videos that will be seen by a lot of people, and how there's more to their world than just where they are - that they really now more than ever - we don't need to be paying lip service to young people that they can change the world. They can do it today, they can do it right now. If they care about something, they can do it, and they will be better at coming up with a video than the teachers. Find writing teachers. Find acting teachers to help them refine their jokes - make their videos funny or emotionally powerful. Have them interview people in their communities on what they care about. Get that stuff up on YouTube - where ever a young person's voice can be heard by the world. Tom Friedman has a great quote that the only competition that now exists is the one between us and our own imaginations. And now it's purely a matter of getting young people the access to these resources to do it, and then getting them to learn how to most effectively make those ideas and things viral. All you got to do is get them to care about something, and then they'll take care of it from there.

We've talked about a number of new media platforms in all of this-- blogs, podcasts, social network sites, YouTube. How important is that infrastructure of new media to enabling the kind of work that you guys are doing?

Without new media, I don't know what we would be doing. I don't think we would exist. We would be like students at Hogwarts without wands. We would be a club at one or two high schools, which would be fine. It's great to be a club at a high school. But we probably would have a hard time being an organization that has 50 clubs that are really active, which we have right now as far as chapters go, and a message that gets out to 100,000 young people in Japan and in places...just all over. We've got kids in Japan that are working on media reform issues in the United States. New media has provided us with an opportunity where you know we always say to young people that they have a voice, that their voice matters. The Harry Potter Alliance communicates with over 100,000 young people across the world. We've gotten to old media, Time magazine, front cover of The Chicago Tribune "Business" section - The Los Angeles Times, etc. None of this could've happened without new media platforms.

Andrew Slack is the founder and executive director of the Harry Potter Alliance where he works on innovative ways to mobilize tens of thousands of Harry Potter fans through a vibrant online community. Andrew has also co-written, acted in, and produced online videos that have been viewed more than 7 million times. He has taught theater workshops and served as a youth worker for children and adolescents throughout the US and Northern Ireland. A Phi Beta Kappa graduate of Brandeis University, Andrew is dedicated to learning and extrapolating how modern myth and new media can transform our lives both personally and collectively.

I am looking for other compelling stories of how fans are becoming activists. If your fandom is doing something to make the world a better place, drop me a note. I will try to feature other projects through my blog in the future.

The Radical Idea that Children are People

This post is another in a series of essays written by the graduate students in my Media Theory and Methods proseminar last term. They were asked to try their hands at integrating autobiographical perspectives into theorizing contemporary media practices. As noted previously, the result was a strong emphasis on the informal learning which takes place around participatory culture.

The Radical Idea that Children are People
by Flourish Klink

The original iMac is instantly recognizable. Its cute curvy body and its Bondi blue back are iconic; one might go so far as to say that it is the most iconic personal computer that has ever been released. For me, the Bondi blue iMac represents more than just a turning point in the fortunes of Apple Inc., or even a turning point in Americans' computing habits. It represents a key, unlocking the door of the adult world.

In 1999, I was twelve years old. All my friends were having their Bar and Bat Mitzvahs, and I was feeling more than a little left out. Since my family wasn't Jewish, and my mother wasn't quite enough of a hippie to hold a "moon party" to celebrate my menses, my parents decided to buy me an iMac for my twelfth birthday. Even though it was advertised as "affordable," I knew at age twelve that this was an exorbitantly costly present: a thousand three hundred dollars! It was too large a number for me to put it into any kind of context. (Now that I am older I can say: a thousand three hundred dollars is three months' rent on a crummy graduate student apartment, and it was probably more than that in 1999. Scheiße!)

The iMac itself, however, wasn't the important thing. I'd been around computers forever, and I knew what they could do: they could help me draw things, write things, calculate things, program things, blah, blah, blah. All that was exciting, but it got old fast. What was important was the cords that attached to the iMac. You see, I was about to become the only one of my friends to have an internet connection of her very own. No more arguing over whether I should hog the family computer long after my homework was finished. No more begging my father to hurry up so I could get online. Just me and the information superhighway, me and the vast world of online communities, me and all the knowledge I could possibly cram into my malleable young brain.

According to the Pew Internet and American Life project, a third of all teens share their media creations online with others. At twelve, I was ready to be part of that demographic. In fact, I was thrilled. Most of my friends didn't share my single-minded passion for fiction writing and textual exegesis. Actually, "textual exegesis" makes it sound like I was interested in Hemingway or Joyce or something equally high-minded. The fact is, my friends just weren't interested in chronicling the rules of spell casting in the Harry Potter world (you might say "Crucio!" to cast the Cruciatus Curse, but you never Crucio someone; rather, you Cruciate them). I didn't know it, because I didn't know anyone who was involved in the world of media fandom yet, but I was a budding fangirl.

As soon as that iMac came into my life, I began connecting with people online, exploring Harry Potter fan sites, joining mailing lists, posting fanfiction, making friends. The stories I wrote weren't very good - I was twelve years old, and I wanted to explore emotions that I had only the most inchoate and vague experience with. But my writing skills were good enough that I attracted the attention of not just other preteens but also adults, good enough that I was able to take my place in the online community as a valuable participant. In Situated Language and Learning: A Critique of Traditional Schooling, Jim Gee calls spaces like the Harry Potter fan community "affinity spaces," and cites their value as locations for learning.

My experiences support his claim. I couldn't tell you about almost anything I did in high school; a few fantastic teachers are easy to recall, but even the details of what I learned in their classes is fuzzy and dim. Yet I can remember the experience of getting feedback on my fanfiction as if it were yesterday; I can remember how much I struggled to write my first fanfiction novel, and I can remember reading Strunk and White's The Elements of Style because I translated it into Harry Potter terms ("Headmaster Dumbledore is a man of principle, and his principal goal is to keep Lord Voldemort from rising again," et cetera). I was driven to write, to read, to found a non-profit company, for heaven's sakes, all before I reached the age of sixteen. In comparison, my time in high school seems empty, void, a place-holder that let me get that precious diploma and hightail it to college as fast as possible.

I believe that my internet connection, as symbolized and enabled by that beautiful Bondi blue iMac, inspired me to pursue my goals - but I also believe that it helped me fill an enormous lack in my life. Trapped as I was in the suburbs, too young to drive and be mobile, I could not find a community where my own particular expertise was respected and valued. I felt trapped in my twelve-year-old body, frustrated that everyone around me saw me as a kid. (Actually, I wonder if I wouldn't have felt just as trapped even if I lived in an urban area, even if I was able to seek out other people like me in the physical world: "on the internet, nobody knows your a dog," but in person, everybody knows that you're only twelve.) My internet connection gave me the opportunity to try on a new role: the role of an fan author and editor. That role wasn't one that was tied to my "kid" status. Anyone could be a fan author, anyone could be a fan editor, and if I could do those things as well as anyone, I could earn the right to be just as important and respected as an adult.

Now, looking back through the mists of time, I spend a lot of time thinking about how I could help other kids have similar experiences to mine. If I could find some way to introduce teens to affinity spaces that would provide them room to learn and grow the way that Harry Potter fandom did for me, I'd do it in an instant. Unfortunately, you can't force anyone to discover an affinity space. As young, idealistic English teachers learn every day, just because you love a book doesn't mean you can make everyone else love it (sorry, Ms Christiansen; I still think that Harry Potter was more formative for me than The Catcher in the Rye). If I had discovered the online fan community through a class, I might still have liked it - but then, I might have rejected it, slotting it firmly into the category of "work" rather than "play."

Then, too, there's the problem of the digital divide. I felt awfully overlooked, sometimes even dehumanized and objectified, as a pretty little twelve-year-old, but I wasn't nearly as overlooked as a kid whose parents couldn't afford to buy her a shiny new iMac - and I wasn't anywhere near as overlooked as a kid who'd never gotten to interact with a computer at all, or a kid whose literacy skills were so poor that they couldn't participate effectively in online discussion. For privileged young me, the internet was a saving grace, but I was starting with so many advantages that it seems short-sighted to take me as a case study.

So what can I learn from my childhood experiences? What can I give youth that's as valuable to them as Bondi blue idol was to me? I think that the first answer has to be "don't give them anything." That power relationship has got to go. That's what the computer really did for me: it gave me access to a space where no adult could tell me what to do. In the Harry Potter books, Harry was taking on adult roles, taking on challenges that would be difficult for grown-ups even though he was only a kid; online, I was doing the same thing. Since then, though, I've - well - I've aged. I've become less and less likely to think of preteens as individuals with hopes, dreams, expertise, knowledge and more and more likely to think of them as kids. When I was 12, I never believed this day would come, but at 22, it's easy to forget how I felt ten years ago.

I can't give every preteen I meet a shiny new iMac, and I can't teach them how to use it, and I can't instill confidence in them, and I can't lead them by the hand into affinity spaces and make them like it. I can try to make it so that they don't need the same measure of escape that I did. I can try to make sure that I don't just slot them into the category of "child" and forget about them, and I can try to make sure that they know I respect, trust, and believe in them. I can do that much.

Flourish Klink co-founded one of the largest Harry Potter fan fiction sites, FictionAlley.org, a project which was nominated for a Webby in 2004 and a Prix Ars Electronica award in 2005. She was one of the young fan fiction writers interviewed for Convergence Culture, already identified as a key writer and editor while still in high school. Her undergraduate career focused on the classics and religion, interests that she learned to combine with her growing fascination with digital media and fan culture. She earned a BA in religion from Reed College in 2008, where her undergraduate thesis explored the question: Can one have a Catholic religious experience in virtual reality? The project ultimately centered on religious communities within Second Life. At MIT, Klink has become a valuable member of the Project NML team. Her personal website is at madelineklink.com.

How Susan Spread and What It Means

I've done four interviews over the past few days -- with the Washington Post, the Boston Globe, the Philadelphia Inquirer, and The Mainichi Shimbun (Japan) -- which in one way or another have touched on the dramatic story of Susan Boyle, the dowdy and musically gifted contestant on Britain's Got Talent who has become the new queen of both broadcast and participatory media.

What I've been telling all of them is that Boyle's success is perhaps the most spectacular example to date of spreadability in action, and indeed, since we've discovered a fair number of busy corporate types out there who don't feel like reading the eight installments of "If It Doesn't Spread, It's Dead," I figured I'd use this space to spell out again some core principles of spreadable media and show how the Boyle phenomenon illustrates how they work.

The statistics are moving so fast that it is impossible to keep track of them but here's the basic data points as reported on Monday by the Washington Post:

According to Visible Measures, which tracks videos from YouTube, MySpace and other video-sharing sites, all Boyle-oriented videos -- including clips of her television interviews and her recently released rendition of "Cry Me a River," recorded 10 years ago for a charity CD -- have generated a total of 85.2 million views. Nearly 20 million of those views came overnight.

The seven-minute video that was first posted on YouTube and then widely circulated online easily eclipsed more high-profile videos that have been around for months. Tina Fey's impersonation of Sarah Palin has clocked in 34.2 million views, said the folks at Visible Measures, while President Obama's victory speech on election night has generated 18.5 million views.

But it's not just in online video where Boyle, the unassuming woman from a tiny Scottish town, has dominated. Her Wikipedia entry has attracted nearly 500,000 page views since it was created last Sunday. Over the weekend, her Facebook fan page was flooded with comments, at some points adding hundreds of new members every few minutes. The page listed 150,000 members at 1 p.m. Friday. By last night there were more than a million.

By comparison, the 2008 Season finale for American Idol, one of the highest rated programs on American broadcast television, attracted almost 32 million viewers, or between a third and a half the number of people who had watched Susan's video as of Monday of this week. So, what's happening here?

Contrary to what you may have read, Susan Boyle didn't go "viral." She hasn't gained circulation through infection and contagion. The difference between "viral" and "spreadable" media has to do with the conscious agency of the consumers. In the viral model, nobody is in control. Things just go "viral." In the Spreadability model, things spread because people choose to spread them and we need to understand what motivates their decision and what facilitates the circulation.

While she originated on British broadcast television, her entry into the American market was shaped more by the conscious decisions of 87 plus million people who choose to pass her video along to friends, families, work mates, and fellow fans than by any decision by network executives to put her on the airwaves in the first place.

This is not to say that the original video was not professionally produced and edited in such a way as to maximize the emotional impact of what happened to her at that particular talent composition. This is not to say that our interest in the content wasn't shaped by our general familarity with the genre conventions of reality television (leading us to expect another William Hung kind of moment) or by our particular perceptions and investments in one Simon Cowell, whose boyish grin and sheepish expression represents the ultimate payoff for her spectacular performance (which we can appreciate because we've seen American Idol and know what a tough-minded SOB Simon can be). And that's not to say that the visibility of Susan Boyle hasn't been amplified as she's gotten interviewed on Good Morning America and spoofed on the Tonight Show, to cite two examples. We have to understand the Susan Boyle phenomenon as occurring at the intersection between broadcast media (or to use Amanda Lotz's term, television in the post-network era.) In other words, this is convergence culture at work.

The Susan Boyle phenomenon would not have played out the same way if there wasn't YouTube, if there weren't social networks, if there weren't Twitter. Indeed, the very similar video of Paul Potts making a similarly surprising success on the same program generated nowhere near the same level of circulation a year ago (though it may have also prepared the way for the public's interest in this story). What allowed the Susan Boyle video to travel so far so fast was that it could travel so far so fast.

For most of the people who saw it and decided to pass it along, they had a sense of discovery. They could anticipate that they were sharing the video with people who probably hadn't seen it already, precisely because the content was not yet being broadcast on commercial television. The fans found Susan Boyle before the networks did -- much like that old saw that by the time a trend makes it to the cover of Time Magazine, it's already over. There was an infrastructure in place -- across multiple communication systems -- which would allow anyone to share this content with anyone else who they thought would like to see it with minimal effort. We can send links. We can embed the content in our blogs.

The role of Twitter in all of this is most interesting. Twitter Twits did what Twitter Twits do best -- they tweeted alerts about an interesting bit of content and were able to embed micro-links so their followers could quickly access the content. I think of Twitter as like a swarm of bees that spread out in all directions, searching for interesting materials to share. When someone finds it, they come back to the hive, do a little honey dance, and send the swarm scampering behind them. This is how collective intelligence outsmarts the broadcast decision-makers: The Twitter Tribes can figure out what content the audience wants to see because the Twitter Tribes are the audience, making decisions in real time.

Equally important is that we had the agency to decide which content we wanted to pass along -- out of all of the possible video clips posted on YouTube last week or indeed, out of all of the many segments of media content which are circulating around us.

We believe that we can only understand what happened here by identify the choices which consumers made as they decided to pass along this content and not that content. The USA Today on Monday sought to identify a range of different motives which shaped the decisions to pass along this particular content: "Vindication . . . Surprise . . . Guilt . . . Shame . . . Psychology . . . Hope . . . Distraction . . . Empowerment . . . Authenticity . . . Spiritual Solace."

There's no need to identify a single cause for why people spread this content. Different people spread this content for different reasons. Hell, often, the same person spreads this content for different reasons. I sent the link via e-mail to my wife with a note saying "want to feel warm and fuzzy," to a close friend with a note suggesting "this will crack you up," and to my Twitter and Facebook mobs with the suggestion it illustrates something important about reality television because you wouldn't believe this if you saw it in a movie. My sharing of the video meant something different in each of these relationships. We can certainly identify a range of common reasons for why the emotional structure of this video might motivate people to circulate it.

Does the wide-spread circulation of reality television suggest the triviality of what constitutes public interests? I don't think we can answer that question without knowing what we are using Susan Boyle to talk about. Her meaning doesn't reside in the video itself -- we won't exhaust it no matter how many times with watch it. The meaning rests in the conversations that Susan Boyle enables us to have with each other. As it starts to circulate, the Susan Boyle video gets inserted into all kinds of ongoing conversations across a range of different communities, so that I've stumbled into prayer circles for Susan Boyle; I've found scientists talking about how someone with that body could produce such a sound; I've seen discussions amongst Karaoki singers about her techniques, and I've seen reality television fans trying to explain why her success would never be possible given the rules of American Idol which exclude someone her age from competing in the first place. Susan Boyle circulates because she's meaningful on many different levels and after a while, all of this has started to go meta so that we are spreading Susan's videos to talk about how fast they are being spread.

For many of the people who are spreading her videos, the transaction is understood through the lens of a gift economy. We share her because she allows us to make someone we care about have a somewhat better day. We share her because of what she allows us to say about ourselves, our world, and our relationships. I sent Susan to my wife as something like a Facebook Gift -- a short, quick, friendly gesture on a day when we weren't going to see each other until much later.

Yes, there were other groups who had other motives for getting me to pass along the content -- the producers of the programme and the network on which it aired, perhaps YouTube itself -- but their motives had very little to do with why I chose to share that video with people I cared about. So my circulation of the video needed to be negotiated between their interests and mine.

The fact that YouTube makes it easy to embed the content makes it easier for me to share it. The fact that Bit.ly allows me to reduce the length of the url allows me to tweet about it. And all of these technical innovations makes it that much easier for the video to spread, but at the end of the day, it also spreads because I and all the rest of us have become more literate about social networking, because we are linked to more people and have more regular contact with them, because we now often interact with each other through sharing meaningful bits of media content.

Keep in mind a fundamental fact: many of the 97 plus million people who downloaded the video are part of a surplus audience from the perspective of the people who produced and marketed Britain's Got Talent. Indeed, beyond a certain point, Susan Boyle's rapid visibility becomes a liability rather than an asset. Keep in mind that Boyle stars in a British program which does not get commercial distribution in the United States. I can't turn on a television network -- cable or broadcast -- and watch the next installment of Britain's Got Talent. I can't go on Hulu and download that content. And I can't at present go on iTunes and buy this content. Market demand is dramatically outpacing supply.

What I can do, though, is consume illegal downloads of the series via various torrents or fan distribution sites, which have the flexibility to get the content into circulation without having to negotiate international deals or work through protectionist policies which make it hard to bring international content into the American market. Even with Cowell's production company already having working relations with multiple American networks, my bet is that he can't get that show on the air quickly enough for Americans to be able to catch up with the Brits.

Sure, Simon Cowell has already signed her to a contract and talks about how ""there's every chance Susan Boyle will have the number one album in America" if she appears on Oprah . But the record can't go on sale fast enough to capitalize on this burst of public interest and by the time it reaches the market, there's a good chance that her 15 minutes of fame will have expired.

Wired tells us that even where the media producers might have made money from the spread of Sarah's video, they are so far choosing not to do so: "a Google spokeswoman responded to our e-mail and phone queries with some surprising news: "That video is not being monetized." We've contacted Sony (Simon Cowell's label) and FremantleMedia (the show's producer, owned by RTL Group not Sony as appeared in this update earlier) to try to determine why the $500,000 or more Boyle's video should have generated so far is apparently being left on the table -- despite the fact that both companies are confirmed revenue-sharing partners of YouTube." So, whatever calculations have gone into getting us to help spread this video, they don't make sense in terms of a simple and direct economic equation. This isn't about counting impressions and raking in the cash.

Keep in mind that what we've seen so far is her first appearance in a season long competition and the implication of this blockage becomes clear. I've argued here that piracy often reflects market failures on the part of producers rather than moral failures on the part of consumers. It isn't that people will turn to illegal downloads because they want the content for free. My bet is that many of them would pay for this content but it is not legally being offered to them. We can compare this to the global interest generated by Ken Jenning's phenomenal run on Jeopardy: Jeopardy was already syndicated in markets around the world so when he generated buzz, he drew people back to the local broadcaster who was selling the content in their markets. They could tune in and see day by day whether he stayed in the game. Right now, everyone's still acting as if Susan Boyle was only one video but they will wake up tomorrow or the next day and discover that lots of those people want to see what happens to her next.

When many of us write about the global circulation of media, the American circulation of British reality television isn't necessarily what comes first to mind. Indeed, there's some kind of mental block in terms of understanding this content as international in the first place. Yet, there is already a strong fan base in the United States for British media content which had already been downloading and circulating Britain's Got Talent, even though no commercial producer had guessed that this series might generate this kind of American interest. And that fan base is now in a position where they may need to service Susan's growing audience.

Part of the reasons Americans like Susan Boyle is that she's so damned British. USA Today says her story is like "a Disney movie," but it isn't: it's like a British movie, like Calendar Girls or Billy Elliot or The Full Monty, one of those down to earth dramas where average Brits cut across class and taste boundaries and do something extraordinary. The mixture of gritty realism, portly stars, eccentricity, class consciousness and wild-eyed optimism is what draws many of us to British media in the first place.

We are used to talking about things that could only happen in America. Well, Susan Boyle is something that could only happen in Great Britain -- get used to it because the next one will be something that can only happen in India or Japan. When we talk about pop cosmopolitanism, we are most often talking about American teens doing cosplay or listening to K-Pop albums, not church ladies gathering to pray for the success of a British reality television contestant, but it is all part of the same process. We are reaching across borders in search of content, zones which were used to organize the distribution of content in the Broadcast era, but which are much more fluid in an age of participatory culture and social networks.

We live in a world where content can be accessed quickly from any part of the world assuming it somehow reaches our radar and where the collective intelligence of the participatory culture can identify content and spread the word rapidly when needed. Susan Boyle in that sense is a sign of bigger things to come -- content which wasn't designed for our market, content which wasn't timed for such rapid global circulation, gaining much greater visibility than ever before and networks and production companies having trouble keeping up with the rapidly escalating demand.

And as we discover we like someone like Susan Boyle, we seek out more information. Suddenly charity records she made years ago spring up videos on YouTube. Suddenly there's a flood of interest on Wikipedia about this previously unknown figure. And people are seeking out videos of Elaine Paige, the queen of British stage musicals, who Susan identified as her role model. Many Americans had never heard of Paige before so we can chart dramatic increases in downloads on her videos though they are dwarfed by the Susan Boyle original. Most of the thousands of comments posted on the Paige videos make unfortunate comparisons with Susan Boyle, suggesting that even though she has been a much bigger star historically, has a string of commercial successes, that for this week at least, Susan Boyle's got a more dedicated fan base. Just to give us a baseline, some of the Elaine Paige YouTube videos reach more than a million viewers, where-as the rest don't get over 100,000. My theory is that Susan Boyle's fan base have discovered some of them and not others, accounting for the huge gap in traffic.

Or consider the fact that Susan Boyle gained more than a million Facebook subscribers in less than a week at a time when Oprah and Ashton Kutcher have been battling it out to see who could be the first to get a million subscribers on Twitter. (Yes, Facebook has a much larger user base than Twitter but it's still an impressive accomplishment!) This is not to say that long-term Oprah could help Susan Boyle open up her record to a much larger audience, just that in this frenzy of interest, she doesn't need Oprah or any other old style broadcast celebrity to turn YouTube on its ear.

So, that's what Susan Boyle can teach us about Spreadability. So what happens next? Talk among yourselves. And while you are at it, spread the word.

Where Citizens Gather: An Interview with The Future of Public Media Project's Jessica Clark (Part Two)

Today, we continue our discussion with Jessica Clark, co-author of Public Media 2.0, an important white paper recently issued by American University's Center for Social Media.

What does your research suggest about the relative roles of professional media producers and Pro-Am media makers in the new ecology of public media?

Professionally produced content is central to public media 2.0--right now, more people than ever are consuming and linking to newspapers and broadcast news sources. Some forms of public media are expensive to produce and difficult to make using only volunteer energy and resources: investigative journalism, long-form documentary, international coverage. Those should continue to be subsidized by taxpayers, by new business models for news, and by social entrepreneurs interested in supporting "double bottom line" projects.

What's different in this new ecology is the way in which publics are using content. They are adopting roles up and down the production chain --funding news and information through projects like Spot.us, collaborating in investigations on sites like Talking Points Memo, reporting directly via mobile phone from war zones using tools like Ushahidi , analyzing and critiquing news sources at sites like NewsTrust and disseminating relevant content through social networks, Twitter, Digg, and many other channels. This fundamentally challenges the agenda-setting powers of legacy media, making it much harder to create and maintain an artificial consensus, a "conventional wisdom."

Jay Rosen writes about this in a January Post on his PressThink blog titled "Audience Atomization Overcome: Why the Internet Weakens the Authority of the Press."

In the age of mass media, the press was able to define the sphere of legitimate debate with relative ease because the people on the receiving end were atomized--meaning they were connected to BigMedia but not across to each other. But today one of the biggest factors changing our world is the falling cost for like-minded people to locate each other, share information, trade impressions and realize their number. Among the first things they may do is establish that the echosphere of legitimate debate as defined by journalists doesn't match up with their own definition.

In the past there was nowhere for this kind of sentiment to go. Now it collects, solidifies and expresses itself online. Bloggers tap into it to gain a following and serve demand. Journalists call this the echo chamber, which is their way of downgrading it as a reliable source. But what's really happening is that the authority of the press to assume consensus, define deviance and set the terms for legitimate debate is weaker when people can connect horizontally around and about the news.

We can see this expansion of public dialogue in action via new tools for visualizing connections and authority online. One really fun tool is the Political Video Barometer, designed by Morningside Analytics. This shows the dissemination of online videos across the spectrum of the political blogosphere. Some of these videos are clips from mainstream media, some are produced by advocacy groups, some by individuals. Some are strident, some are artistic, some are snarky. The range of expression and debate is wider than we got used to seeing on TV, but now these new forms of communication are expanding the boundaries of legitimate public discourse.

You note that public media is "rarely loved," yet participatory culture is passion driven. How can you build the base of support for public media in the absence of the passions that fuel other kinds of fan culture?

Audiences are actually passionately loyal to public broadcasting, and for many it's the most trusted source for news. Politicians sometimes love it less, because it can generate controversy or cast a critical eye. The main problem is that many of the programs and stations haven't kept up with either technological changes or shifts in tone over the last two decades. It's hard to make the case that public broadcasting, especially PBS, serves the whole country adequately--the programs tend to appeal to the very young and those approaching or enjoying retirement. Finding ways to connect with people's civic passions through new platforms and new voices will be paramount if public media is to maintain a broad base of support as its core audiences age. The idea that the populace at large is apathetic is not only wrong, it's condescending; by opening up and innovating, public broadcasting can evolve into public media 2.0.

Does Public Media 2.0 rest on the assumption of a generalized public or do the same arguments apply to smaller scale niche audiences and social networks?

We think the concept of a generalized public is a fiction perpetrated by pollsters and demagogues. Not only are there very few issues that engage the entire adult population of a country, but in our framework, publics can form across national boundaries, and in places that don't yet have stable democratic governments. For example, online censorship is an issue that mobilizes a discrete but impassioned group of people around the world. The Global Voices Access Denied Map is an example of public media 2.0 dealing with that issue. Here's how they describe it:

The Access Denied Map will lead interested readers to content that enables them to support anti-censorship movements and keeps readers abreast of the filtering situation in various parts of the world. It will also facilitate collaboration between activists, allowing them to find each other, share tactics and strategies and experiences.

So, public media 2.0 definitely applies to niche audiences and social networks. In our definition, we privilege debate over partisanship. The idea isn't to make media that attracts a group of like-minded users around an issue or a figure--what you note as "pools" or "hubss" in the terminology of Lara Lee from Jump Associates. It's to offer up high-quality content around an issue and provide contexts/platforms that allow people to grapple with it.

A public is also distinct from a "community," which might form casually through physical proximity or shared interests. Publics can rise out of communities, but are more pointed.

Your report defines public media around primarily political and civic functions, yet public broadcasting has tended to define its mission much more around cultural programming--in part because of the ideological climate around its funding process. Does the new media environment free media producers to embrace a more explicitly
political mission?

Right now what we're terming public media 2.0 is in its "first two minutes"--many projects are taking place outside of the context of federally funded outlets or production companies, which means they can be as political as is appropriate to the issues being tackled. In the future, separating the funding and production of content from that of online engagement will help to heat-shield public media 2.0 from political attacks. If publics themselves are producing, curating and discussing content, it's harder to unilaterally dismiss them as biased or hegemonic. Individual discussions and projects might draw fire from partisans, but the idea is to create contexts and platforms that allow users from across the political spectrum to access and engage with reliable information. The result will be more wide-ranging, honest and authentic interactions. Of course, there will be flame wars, commercial incursions, and propaganda in the mix. But those existed in the analog world too. We're still early in the process of negotiating new standards and rules for open media, but we'll get there.

A range of explicit policies will be needed to support public media 2.0. These range from infrastructure policies (net neutrality, universal broadband access), to support for content (via taxpayer funding and tax incentives), to copyright reforms (for instance,
making it easier to use copyrighted works when you can't find the author, or orphan works) and copyright education (for instance around the utility of fair use), and support for public engagement and media literacy.

Some forms of public media have historically been paternalistic-- giving people what they think is good for them rather than commercial culture's desire to give people who they desire. There are all kinds of problems for this framing, but in so far as this stereotype has some truth, how do we shift this mindset to embrace much greater public participation in framing issues and shaping content? Are most of the current public media producers ready to embrace the kind of relationship to the public you describe here?

We're seeing all kinds of interesting experiments within traditional public broadcasting, many of which we document in our white paper. There is also a long-running strain of participatory media in public media, as embodied in projects like StoryCorps or This I Believe. Sharing significant cultural and social experiences, crafting personal narratives, capturing reality in all of its bumpy, quirky texture-- these are all impulses intrinsic to oral history and documentary, practices central to legacy public media. The difference now is that people can participate directly in producing public media 2.0.

Jessica Clark is the research director of the Center for Social Media at American University, where she heads up the Future of Public Media project. She is currently working on a book about the evolution of the progressive media sector with Tracy Van Slyke of The Media Consortium. Together they edit a related blog, Build the Echo. She is also the editor-at-large for In These Times, an award-winning monthly magazine of progressive news, analysis and cultural reporting.

Posted by Henry Jenkins at 10:52 PM | Permalink

Locating Fair Use in the Space Between Fandom and the Art World (Part One)

Earlier this year, I received the following account of the experiences of Stacia Yeapanis, a young artist who straddles the art world and fandom: she produces videos which appropriate footage from popular television shows for the purposes of critical commentary and artworks which use as fannish television shows or deploys The Sims game world as their raw materials.

Her videos, produced for art installations, very much resemble those produced by female fan vidders. As an experiment, she posted one of her vids on YouTube to see how people would respond and as a consequence, she found herself confronting the mechanisms by which corporate media regulates the production and circulation of participatory culture.

I found that her story raised important issues which I wanted to focus attention on through this blog. It came at a time when organizations like the Electronic Frontier Foundation have been raising concerns about YouTube policies to police content which push well beyond established norms in copyright protection and erode Fair Use rights of contributors. The EFF's Fred Von Lohmann posted some important critiques of YouTube's new practices in early February, including some recommendations which would have a big impact on the vidding world: "YouTube should fix the Content ID system. Now. The system should not remove videos unless there is a match between the video and audio tracks of a submitted fingerprint." While I have sometimes been critical of the EFF for adopting stances which undercut the Fair Use rights of fans, this time they are defending the rights of anyone to make transformative use of media content via videos.

Today, I am sharing her story and her video. On Friday, I will be sharing response to the stories from others who have been on the front lines of the struggles over fair use and grassroots expression. I'm hoping this will spark some further discussions in fandom, in the art world, and in the circles that shaping intellectual property law.

"Confessions of an Aca-Arta-Femi-Fan"
By Stacia Yeapanis

On December 1st, 2008, I received a takedown notice from YouTube in reference to my first fanvid "We Have a Right to Be Angry." Fox Broadcasting had blocked the video using an automated video ID system that identifies copyrighted content. After much anxiety, I removed my video on December 5th.

In "We Have a Right to be Angry" I appropriate footage from Buffy the Vampire Slayer, Xena: Warrior Princess, and Charmed. It is edited to "Invincible" sung by Pat Benatar. By uniting the fictional feminist icons of my adult life, Buffy, Xena, and the Halliwell sisters, with a real-life feminist icon from my childhood, Pat Benatar, I explore my own complicated position as a feminist in contemporary society. The women in the video vacillate between running, lying low, and fighting back. As these women from different TV shows pass a sword around, they share collective power that extends beyond the boundaries of their fictional universes. They are fighting cultural patriarchy on its own terms and they are doing it together.

During the 5 days between getting the notice and removing the video, I was extremely conflicted about what to do. As an appropriation artist, I already had a basic understanding of copyright law, and I believe my video falls under fair use. But I was only vaguely aware of the Digital Millennium Copyright Act (DMCA) and the takedown notice procedures. For example, YouTube did inform me that I had the option to dispute Fox's claim, but I didn't know how long I had to make this decision. If I took too long to consult an attorney, could the situation escalate to an official Cease and Desist letter? If I disputed based on the doctrine of fair use, would Fox back down or take me to court?

I watched my own fanvid over and over again. It seemed to have the answers. In light of the takedown notice, a new meaning that was floating beneath the surface emerged for me. The video was always about the struggle of any feminized (read: marginalized or disadvantaged) group. It was about aggression and injustice. It was about collective power that takes place on many fronts. But now it is also a metaphor for the struggle over meaning between producers and consumers. Mass media corporations are clinging to rigid ways of thinking about who controls meaning and how meaning is made. The feminist icons in my video are now also fighting outdated copyright laws that have begun to prevent the free flow of culture. Their swords are metaphors for fair use. I felt that if I didn't dispute, I would be letting Buffy and the others down. I wanted to fight with them.

At the same time I also began to worry about the difference between theory and practice. Theoretically, fanvids fall under fair use. Most legal scholars who are writing about fanvids in law reviews come to this conclusion, at least where the video is concerned. I would argue that even the uncut audio, which is more often assumed to be infringing, is transformed merely through juxtaposition with the video. But there don't seem to be any case precedents to this effect. Theoretically, appropriation art also falls under fair use. But as we learned from Rogers vs. Koons, conceptual art that rests on a foundation of postmodern theory does not fare well in court. Understanding appropriation art, like fanvids, it isn't a matter of intelligence. It's a matter of having specialized information and understanding how context affects meaning. The Art World is a subculture that is as misunderstood by non-members as Fandom is.

In all of my research since the takedown notice, I have yet to find any discussion online about the shared interests of the Contemporary Art World, Media Fandom and Media Scholarship. Professional appropriation artists seem to have flown under the radar, except in cases when the artist begins to make a lot of money. The few cases I know of (Jeff Koons, Andy Warhol, Richard Prince) have all involved appropriation of printed images and only Koons actually had his day in court. (He lost.) At this stage in my research, I'm not aware of any cases involving appropriation art that uses video or audio. The distribution of contemporary art seems to still have the invisibility that fanvid distribution used to have before the advent of the Internet.

I have this suspicion that if I just show my work inside the traditional gallery system, I will be safer from litigation. But if I want to reach across the boundaries of the art world and blur the line between mass-media culture and fine art by posting my work on YouTube, I better watch out. It's almost as if the law is barring me from pursuing hybridity. And that's really the foundation of my practice. My work is a synthesis of conceptual art, already a synthesis of cultural theory and art, and fandom. I'm responding to the ironic appropriation art of the '80s and '90s by adding my sincere Fandom into the mix in order to question cultural hierarchy (i.e. the idea that "high" culture is better or more important than "low" culture). If I can't appropriate, then I can't make my work.

I removed the video from YouTube with the intention of arming myself. It was clear I wasn't quite ready for the big battle against the Big Bad. I want to be part of the movement for reform of copyright law, but there are two problems. One is financial. I don't have any money to go to court. Even if I were to win the case, the costs alone could have a devastating effect on my life. I am an emerging conceptual artist. That means I don't really get paid to make artwork at this point in my career. And two, I'm not sure if I could win. I fear that my hybrid position as artist/ fan and the fact that my art practice rests on conceptual, not visual, strategies would be detrimental to my case and to the cause.

In the next 5 years, maybe this fear will seem absurd. Maybe by then, the law will have stretched itself to make room for the various cultural developments of the last 40 years, namely, postmodern theory and the destabilization of cultural hierarchy through appropriation art, fanvids and other forms of remix culture. In the meantime, it would be beneficial to have more conversation about the parallel development of appropriation in the Art World and in Fandom. It seems pretty significant that fanvids and appropriation art have been developing simultaneously since the '70s and yet their creators seem utterly unaware of each other. There needs to be a stronger acknowledgement of the overlap in the cultural work we are all doing as scholars, artists, fans and lawyers. We are all producers and consumers of our culture. We are all warriors, slayers and witches.

Stacia Yeapanis is a Chicago-based emerging artist and a media fan. Using strategies of accumulation, collection, appropriation and juxtaposition, she explores the emotional, political, and philosophical significance of various forms of cultural participation. By creating hybrid works that employ the histories and languages of both "Low" Culture and "High" Culture, she reveals the cultural and personal spaces where these binaries overlap. Yeapanis currently uses embroidery, video and photography to explore how individuals create meaning from mass media products.

Can African-Americans Find Their Voice in Cyberspace?: A Conversation With Dayna Cunningham (Part Three of Four)

Dayna Cunningham: Thank you for reminding me that we are talking about institutions and cultures and politics and that media are nothing more than tools within these contexts. We need social organizations, not just technology. Drat. I was hoping for a quick fix.

I saw a Washington Post poll, reported on Inauguration Day, of black and white Americans asking their views on the persistence of racism in the US. Only 44% of African Americans polled said that racism is still a major problem. A majority of blacks said it was not (whites, true to past patterns, in large majorities said that racism is no longer a major problem). However, a follow up question asked whether the respondents still witnessed or experienced racism in their daily lives and a significant majority of African Americans said that little had changed for them in their local communities and in their daily experience of racism. Most blacks reported continuing denials of service and jobs, less access to housing, and racialized police harassment.

Yet, the majority of blacks interviewed chose to say that racism is no longer a major problem. I think that shows a pretty sophisticated parsing of the moment--its huge symbolic significance and its limited practical reach. I think that black responses to the poll suggest that perhaps patriotism, the flag, the Capital building, the White House, and other icons that have been very fraught for African Americans for a very long time, have a more elastic meaning than they did before this election. See, Funkadelics, "Chocolate City" for a longer and more danceable discussion of the cultural possibilities of a black presidency. I believe that this moment is not just an artifact of a black person having been elected: Obama's personal integrity, intelligence, political stance and skillful communication have done a lot to create it. And while this is not always the substance of freedom discourse, it certainly sets a welcoming stage.

Thinking about that welcoming stage, and in the vein of the barbershop comment you mentioned, there have been mountains of micro-gestures since the Inauguration that have gotten a lot of air time (mainly phone conversations in my case) in the black community but appear largely to have gone unnoticed in the mainstream. Small as they are, I have to say that these gestures have evoked very strong positive reactions for me and, I imagine, for many other African Americans. Rev. Joseph Lowery began his benediction with "Lift Every Voice and Sing," the Negro National Anthem. He did not sing it. He simply spoke it as a prayer. He did not name it and the black audience at the Inauguration did not openly respond to it in the moment. Just a quiet reminder amongst the folks that this was Black President Day. Several friends sent me the links to it on You Tube. My heart leapt each time I heard it and I felt full of energy, optimism and even ambition. There was footage of the new President doing the Bump, a very popular dance in our college days. Perhaps I am over-thinking it, but these clips said to me that this man has shared cultural and social experiences that defined our coming of age as black people making our way as the first generation to integrate at some scale into elite white institutions. The quip was that he went home and played Parliament and the Funkadelics ("One Nation Under a Groove") in the (black) Inauguration after-party at the White House.

My black friends are also gleeful about the moment, replayed again and again in the press, when Biden is cutting up before the second swearing-in and Obama, deadpan, grabs his arm, turns him firmly in the direction of the podium and signals it is time to get to work. When I told a friend about it, a cultural linguist, he said, "thank you, that story is a gift." Another came from an unlikely source: Nancy Pelosi in her remarks first made reference to Malcolm X's "ballot or the bullet" before invoking King. Hmmm, interesting, that she began there.

Obviously these are each the smallest of gestures that could mean nothing. We can recall that Clinton, when first elected made a few choice micro-gestures: playing the saxophone, visiting black churches, showing obvious comfort in the company of blacks, even earning himself the now patently insulting moniker "first black president" in some circles--but in my view, he quickly squandered the trust and enthusiasm those signals generated when he failed to make a significant investment in urban policy, anti-poverty measures, civil rights laws and other matters important to blacks.

Yet, much in the same way that racism and degradation are often conveyed in tiny signals that over time crush the spirit, Obama's little moments, I think, so far are building hope and a sense that something might shift. They are creating space. I see a broad discourse now evolving, an Obama mythology celebrating his wisdom, principles, strength and resoluteness against the Republicans. His daily triumphs--one day against corporate greed, the next, his kids' Midwestern flintiness in the face of DC snow. I hear the stories again and again told by people hungry for strong humanist leadership and feeling relief as they begin taking stock of how bad things became under Bush. They speak of enjoying and sharing with friends the moments that are available on YouTube. I always participate in these happy exchanges, adding my own favorites--and of course I replay the savory moments on YouTube. This little ritual fixes the small daily victories in my mind and prepares me to continue the struggle another day.

The struggle. No surprise, as the Washington Post respondents testify, the real work of unwinding the racial privilege and disadvantage produced in the last several centuries continues and we need much more than symbols. The critical question for us, then, is can we fill this new space Obama is creating? Can we create or revive the practices, institutions, and discourses that you talk about, such that we might advance black freedom discourse, and through that, improve democracy? What might it actually look like to do so, and how might technology help?

Let's be specific. Everyone loves a good crisis (paraphrasing journalist, P. Sainath). The economic collapse and Obama stimulus package give us a chance to fix some of the more polarizing weaknesses of the New Deal which, with labor protections, mortgage and educational assistance, gave whites a powerful pathway back to the middle class and, by withholding these protections and benefits from black and brown, created new tools to entrench and racialize poverty. The stimulus will likely provide enough material aid to cities, where the majority of black and brown people live, to make some progress and Obama's powerful populist messaging inspires hope. At the same time, the money is coming fast and many of the current institutional arrangements, from community revitalization and workforce development protocols to banking practices to local government procurement policies will likely help reinforce the inequitable status quo.

Yet, a good chunk of the money to cities is infrastructure spending and, in an amazing turn, the Building Trades, once seen as among the most conservative and racially exclusive unions in the labor movement, have come to understand that the future of their unions as older white members begin retiring en masse in the next five years, is black and brown youth. They train 100,000 new workers a year and have made a commitment to open their doors to black and brown youth as the stimulus opens up the job market for their members. Finally, a lot some of the money is targeted for green infrastructure, an area so new that there may not be as much establishment in place to thwart opportunity.

What practices, institutions and discourses might help avoid the dangers and align the possibilities now arising to address poverty and exclusion in a fuller and deeper way? There are loads of community organizations in minority and white communities that will need to figure out right now how they will respond. What role could black freedom discourse and your idea of a "self-consciously multiracial and multicultural community of practice" have? How can the world of networked publics help here?

A customary black discourse about the dangers of this moment ("Remember, the New Deal threw us overboard") is entirely in keeping with the historic role of the freedom discourse to remind us that the best-laid plans can overlook or punish the vulnerable and despised. But historically the discourse coupled dire warnings with inspired hopes and perhaps the Obama presidency gives inspired hopes new grounding--not just in micro symbols but in a senior White House staff that includes black people who know the full, sad, history of the New Deal, lived the multi-generational consequences of its exclusions, and have the expertise and the authority to help avoid the same mistake. A Facebook network (my son created a page for me about a year ago and it remained completely inactive until last month when about 10 people my age sent me friend requests) like the one used to support Prop 8 in California could help build base support for their efforts, bringing pressure through on-line mobilization where they need it and pressuring them when they veer off.

But we need more to get this opportunity right. We have to figure out how to use new media to go beyond what, at its best, I think it currently does best for most people-- serving as an exchange for faith-sustaining or mobilizing stories.

We need vehicles to quickly transmit legislative developments and funding implications to networks of community organizations as the stimulus hits the states and cities.

We need technology-enabled learning environments to share lessons about implementing government funding programs and best practices in green building.

We need creative platforms for community groups to collectively discover overlooked local resources like brown fields that could be redeveloped, and then to collectively plan how to rebuild their neighborhoods.

And perhaps this is where your idea of consciously multiracial hush harbors comes in: we need spaces for older white workers to explore how they can find common identity and make common cause with the young black and brown turks coming into their hiring halls and apprenticeship programs.

I desperately hope that these ideas aren't just more of my ill-advised hope for a quick technology fix and that somewhere, better minds than mine are already at work on tools that can help these projects. What do you think?

If It Doesn't Spread, It's Dead (Part Eight): The Value of Spreadable Media

This is part eight of an eight part series. The report was written by Henry Jenkins, Xiaochang Li, Ana Domb Krauskopf With Joshua Green. Our research was funded by the members of the Convergence Culture Consortium, including GSDM Advertising, MTV Networks, and Turner Broadcasting.

Conclusion: The Value of Spreadable Media

So far this white paper has:

• criticized the vagueness of existing models of "viral media" or "memes"


• outlined the differences between sticky and spreadable media.


• identified those factors which have led to the rise of spreadable media


• shown why spreadable media involves a collaboration between the gift economy and commodity culture.


• discussed a range of different kinds of communities that are shaping the spread of media


• pointed towards some properties shared by the most spreadable media content.

In this concluding section, we will return to the core question from the perspective of our clients: Is it a good idea to allow or enable my consumers to spread my brand message or my copyrighted content? We enter this discussion with some modesty. The situation we have described here is in flux. New examples of spreadable content, new business plans, and new policies regarding intellectual property are announced each day and so far, the verdict is still out. There's a lot we do not yet know about spreadable media's benefits and risks from a corporate perspective. In this transitional moment, we advise companies to proceed with caution but fear that those who remain totally outside this space may be running greater risks than those who make at least some modest steps towards embracing spreadability.

Certainly, one can point to some great success stories from companies who have been early to embrace this spreadable model. One such case is the Dove Evolution campaign that was released online with a 75 second clip showing an "ordinary" woman's painful transformation into an "object of desire". The ad boosted sales, received over 5 million views and cost nothing to distribute online. Dove also released another version of the spot on television during the Super bowl. Placing the ad cost the company $2.5 million and it received 2.5 million views. Granted, broadcast television provided them with an opportunity to reach a large number of viewers in a very short period of time, but the online version reached almost twice as many people at a fraction of the cost. One take-away here is that television may remain a stronger venue for "just in time" information, while the slower circulation of information online may ultimately result in much deeper saturation within the culture.

Or consider the success of the Cadbury Gorilla advertisement which we've cited several times already. In 8 weeks the ad received 5 million views, positioning Cadbury to grow 30% above the industry average that same year, increase it's sales by 7% and most importantly, detach itself from the chocolate recall-salmonella scandal that had greatly impacted the company's image in the UK.

Such success stories have inspired other companies to develop so-called "viral" marketing strategies, some of which have succeeded, many of which have not. The decentralized nature of the process, the lack of control over the flow of content means that there are no guarantees that such content will reach their desired market segments or for that matter, that they will circulate anywhere. If you want to guarantee the number of eyeballs which consume your message, nothing is going to replace traditional broadcasting methods anytime soon. Lowering the transaction costs, however, make it possible for companies to minimize their risks in trying out such strategies as an add-on to existing marketing approaches.

So what is spreadable media good for?

• To generate active commitment from the audience,
• To empower them and make them an integral part of your product's success,
• To benefit from online word-of-mouth
• To reach niche, highly interconnected audiences,
• but most of all, to communicate with audiences where they already are, and in a way that they value.

Each of these factors suggest that such an approach may yield longer term rather than shorter term benefits:

• Spreadability may help to expand and intensify consumer awareness of a new and emerging brand or transform their perceptions of an existing brand, re-affirming its central place in their lives.


• Spreadability may expand the range of potential markets for a brand by introducing it, at low costs and low risks, to niches that previously were not part of its market.


• Spreadability may intensify consumer loyalty by increasing emotional attachment to the brand or media franchise.


• Spreadability may expand the shelf life of existing media content by creating new ways of interacting with it (as occurs, say, around the modding of games or the archiving of classic television content on YouTube) and it may even rebuild or reshape the market for a dormant brand, as suggested by Robert Kozinets writing on "retro-brands."

All told, those companies which have the most to gain from this approach are those who have the least to lose from abandoning traditional broadcasting models, those which have:

• lower promotional budgets


• who want to reach niche markets


• who want to distribute so-called "Long Tail" content


• who want to build strong emotional connections with their consumers.

Those who have the most to lose are those companies which:

• have well established brand messages


• have messages that are predictably delivered through broadcast channels


• who are concerned about a loss of control over their intellectual property


• who have reason to fear backlash from their consumers.

Even here, remaining outside of the spreadable model altogether may cut them off from younger and more digitally connected consumers who spend less time consuming traditional broadcast content or who are increasingly suspicious of top-down advertising campaigns.

Such considerations intensify when we move from brand messages, which one wants to circulate freely, towards content, which is expected to generate revenue. Right now, spreadability has proven more effective at generating buzz and awareness than as a revenue generator, though this may be changing. Consider, for example, the mobile sector. As many as 20 percent of mobile subscribers are listening to music on their mobile devices (Minney, 2008) with similar increases occurring with other media such as games and video. There is also a strong rise in mobile media sharing, either directly phone-to-phone or pc-to-phone, in either case mobile consumers are already embracing spreadable media by default and companies are discovering that there is money to be made by facilitating their activities.

So far, only a few companies are taking advantage of a potential Mobile Web 2.0, according to Sumit Agarwal, a product manager in Google's mobile division:

We're really at mobile Web 0.5, to be completely honest, the real thing about Web 2.0 is people introducing applications to each other. True viral applications, something sent from one person to another, will absolutely be a big part of mobile. (Salz, 2007)

One such company, MoConDi Ltd. announced in September of 2007 that its Italian based service, MeYou, had reached more than 800,000 registered users. By January 2008, that number had doubled. MeYou is a mobile phone application which supports distribution of a mobile content to end users. These users can then recommend content to additional users and receive credits for doing so. Users receive MMS recommendations which contain a message and download link for the content and a link to install the MeYou application. In this case, they are using the same marketing strategy that launched Hotmail in the 90s.

MeYou has implemented a hybrid model between the sticky and spreadable models, between content distribution and marketing. As such, users will receive certain content directly from MeYou or from their friends for free, but other content requires for direct payment. Users can still share such by sending the application for which the receiver has to then purchase the activation code. This model is particularly successful with games where after the applications are activated, users can play against each other, creating strong social incentives to expand its reach. MeYou works mostly with ringtones, images, videos, animations and games. Through its parent company, MoConDi generate mobile branded content and distribution strategies for other businesses. According to MeYou's public information 60% of users purchase content and 64% of users send recommendations with 24% of recommendations resulting in purchases.

We might contrast the relative success which MoConDi has enjoyed through enfranchising its consumers to spread content with the backlash which has come as a result of the tendency of major media companies to brand grassroots circulation as "piracy." For quite some time, Sony-BMG and all other music majors have opted for issuing take-down notices when content to which they hold rights to is posted on YouTube. It now seems that Sony-BMG is finding a way to move away from that prohibitionist model and is embracing a profit sharing, win-win philosophy based on building stronger collaborations with their fans. They have opted for inserting a link to the content's original site on the video post and eliminating its capacity to be embedded. So, on one end they've limited the spread of their content in favor of increasing the stickiness of their own site. But they also are allowing fans to share music and YouTube to make a profit. In the process, Sony-BMG is increasing the traffic to and visibility of its official sites, but most importantly, the company is no longer treating fans and potential consumers as criminals.

Such an approach is spreading across other industries and throughout other mediums. Peer-to-peer technologies have dealt with a bad reputation for years -- since the days of the Napster trials, P2P's original idea, to enable user share big files, has been demonized. The entertainment industry has pegged it as a tool for piracy. And recently, ISPs have blamed it for clogging their networks. Nevertheless P2P is the perfect example to illustrate some of the models of resource-lite, user-led, pull distribution that benefit from a spreadable mentality. Here company and user/distributors are building a completely new relationship where the company trusts the user with the safekeeping of its content. In spite of the bad reputation and lack of control, the same entertainment industry that one day attacked it, has now found, both in the bit torrent technology and in P2P, a powerful ally. NBC is working with Pando Networks, a P2P content-delivery-technology company, to revamp its NBC Direct service (Weprin, 2008). BBC and Showtime, amongst others, are now working with the bit torrent distribution platform Vuze. And Fox, Lions Gate and MTV are all working with the original BitTorrent company.

Media scholar Mark Pesce (2005) argues that many mainstream British and American television series are enjoying commercial success in international markets because -- and not in spite of -- their massive online circulations. Pesce argues that illegal downloads helped to promote the content, closing the temporal gap between domestic and foreign distribution, and increasing consumer interest. Pesce argues that what he calls Hyperdistribution is here to stay.

The clock can't be turned back, BitTorrent can't be un-invented. We have to deal with the world as it is, not as we'd like it to be. In the new, "flat world," where any programme produced anywhere in the world is immediately available everywhere in the world, the only sustainable edge comes from entrepreneurship and innovation.

Pesce's plea for innovation is made that more urgent by the fact that, according to a study performed in 17 countries, 29% of active technology users regularly write comments and blogs, 27% share free music and 28% access social networking sites.

Clearly, a significant portion of the public is embracing those technologies and cultural practices which support spreadable media. They want to play active roles in helping to shape the flow of media within their own social communities. This is part of what Charlene Li and Josh Bernoff are calling the "groundswell", which is being fueled by the combined force of "people's desires to connect, new interactive technologies and online economics". They describe the groundswell as a movement that can't be stopped but must be joined in order to retain currency. It has changed the power relation between companies and consumers, and, in embracing the groundswell and the spreadable media model, companies are also redefining their relationships and their sense of self. This is might be a painful process, but at the end there will be more to be gained than lost. By ceding this power to its consumers companies are loosing much of the control over their distribution, but they are gaining the value of each user's personal ties.

We may not yet have reached the point where "If it doesn't spread, it's dead," but that time is coming and companies need to be rethinking their business models now in anticipation of these shifts which will even more fundamentally alter the media landscape.

References:
Minney, Jaimee (2008). "M:Metrics Reports Growth in Mobile Music Adoption" m:metrics

Pesce, Mark. (2005). "Piracy is Good? How Battlestar Galactica killed Broadcast TV", Mindjack, May 13.

Salz, Peggy Anne (2006). "Mobile Web 2.0 May Be Too Ambitious, Let's Call It Mobile 0.5" MocoNews

Weprin, Alex (2008) "NBC Revamping Fledgling NBC Direct with Pando Networks Deal", Broadcasting &
Cable, February 27.

Whew! That's it folks! This is very much a work in progress -- a sketch for a book we are just starting to write. There will be many more dimensions of the argument, not to mention concrete examples, developed in the book, so stay tuned. It's been fun watching news of "spreadable media" get spread by the Twitter community and more recently through the Blogosphere. We are just starting to get substantive responses after watching a first round of "look heres" which were designed to direct people's attention to this discussion as some place where something interesting was happening. I do hope you've found it interesting and I'm very much looking forward to seeing what you make from these ideas. As our model suggests, you will continue to talk about bits and pieces of these posts if they generate worth for you in your social interactions or if they create value in your professional life. You in turn will generate both value and worth for us -- in terms of generating new insights as you talk about and apply these concepts and in terms of expanding the community of people who are talking about these ideas and thus broadening the market for the book when it appears. We've done our bit here, so I hope I can count on you to do yours. :-)

If It Doesn't Spread, It's Dead (Part Seven): Aesthetic and Structural Strategies

This is part seven of an eight part series. The report was written by Henry Jenkins, Xiaochang Li, Ana Domb Krauskopf With Joshua Green. Our research was funded by the members of the Convergence Culture Consortium, including GSDM Advertising, MTV Networks, and Turner Broadcasting.

Spreadability: Aesthetic and Structural Strategies

Cadbury's "Gorilla" spot -- an ad featuring nothing but a life-size Cadbury-purple Gorilla belting out the drumline to Phil Collins classic "Something in the Air Tonight" -- didn't spread just because it was "producerly." It was also incredibly amusing. There is still truth in the notion that good, compelling content remains a crucial factor in the spreadability media. If a "producerly" openness is required in order for content to be adopted into the gift economy, not all gifts are equally valuable, and thus not all content is equally spreadable. Producerly engagement encourages individuals to take on content as their own and invest their own identity in it, making it a potential tool of communication. But, in thinking back to what we outlined as some of the key motivations for spreading content, we must remember that in order to become spreadable, the content has to be able to create worth. In other words, openness and an abundance of meanings and uses may make some advertising material a potential gift, but it has to be able to communicate something that is socially meaningful before someone will give it.

Humor
If one looks at the videos that have spread most successfully, a clear pattern begins to emerge: a lot of them, like "Gorilla," are really, really funny. The success of humor should come as no surprise -- we intuitively understand that sharing funny anecdotes or cracking jokes that everyone gets is an easy way to build camaraderie and put people at ease in formal situations. Conversely, making a joke that people don't understand is a fast way to inject awkwardness into any situation and induce a sense of alienation in those left out of the punch-line. Anthropologist Mary Douglas (1991) has noted the very thin line which separates a joke from an insult: a joke expresses something the community is ready to hear; an insult expresses something it doesn't want to talk about. The act of recognizing a joke is an act of exchanging judgments about the world and thus the spread of jokes can strengthen social ties.

Humor, therefore, has the ability to define "insiders" and "outsiders" within a community: insiders may take pleasure in making fun of outsiders. Consider how jokes form around rivalries between colleges or companies: MIT folks don't really imagine that folks at Harvard are foolish but making Harvard jokes signals that we are all part of the same community and close ranks against those "up the river." But tell the joke in the wrong time or place and we can damage social relations, insulting those we sought to include, alienate those we sought to bring close to us. Humor, thus, is not simply a matter of taste: it is a vehicle by which we articulate and validate our tastes.

If we look more closely at the spread of videos, we can identify two extremely popular forms -- parody (often in partnership with certain elements of nostalgia, usually ironic) and humor that uses absurdity or shock/surprise. To be clear, these categories are by no means mutually exclusive, and successful videos quite frequently use a blend of both for added effect. Cadbury's "Gorilla" is a prime instance in which parody, nostalgia, and absurdity are blended in order to create an provocative and spreadable ad. To be fair, parody in general always has elements of absurdity, since its humor relies on the intrusion of unexpected elements into an "normal" or common situation. In "Gorilla," however, the dominant form at work is absurdity. This is established from the very beginning, by starting with a close-up of the gorilla, and pulling out to reveal the drum kit. The opening moment is one of surprise, emphasized with a sudden rise in the music, upending our expectations of what we would see following a series of shots of a gorilla's face. The strangeness of the set-up itself becomes the punch line, rather than forcing any complex interpretations or outside references as is more common in direct parodies.

The video is primarily funny because it asks us to confront the limits of our expectations. The implicit parody elements present are used to keep the absurdity within the bounds of comprehension, however. It is not purely surreal, but rather references a number of clichés and cultural touchstones. The way the gorilla drums, for instance, is a familiar exaggeration of drummers, and Phil Collins in particular, getting swept up into the music. The gorilla, too, is incredibly realistic looking and the opening close-ups are reminiscent enough of nature programs that several users on YouTube commented that they mistook it for an animal rights advertisement until the drumming began. The surprise comes from overturning certain expectations of normality precisely because it is able to set up and evoke them in the first place. The good-natured irreverence exhibited through absurdity and parody in this instance is central to what makes a video spreadable. In enacting reversals and disruptions of standard patterns, the "Gorilla" video poses a sort of abstract challenge to formality and authority. In effect, its informality gives users permission to transgress the audience/producer boundary, to adopt and adapt the content for their own purposes. In other words, if the advertisers don't take themselves too seriously, it invites users to get in on the fun as well.

This worked beautifully for Cadbury, resulting in a slew of remixes and mash-ups that helped promote the original and turn Cadbury into a sort of cultural benchmark in its own right. One user interpreted the video to be melodramatic and "cheesy," and thus created a response called "A glass and a half full of cheesiness" which redid the video using the over-the-top 80s ballad "Total Eclipse of the Heart." Another remix plays up the fact that the drummer is a gorilla, using "Welcome to the Jungle." Still more use artists ranging from Nirvana to 50 cent, the latter song not even having much by way of a traditional drum beat. Further spoofs went on to re-shoot the video with other unexpected drummers, from a tiny stuffed monkey, which plays off the fake primate aspect, to a model in her bra, which does a riff off of the strap line "a glass and a half full of joy," replacing it with "two cups full of joy." Both by depriving the video of a specific message and engaging forms that are primed for participation, "Gorilla" serves as an exemplar of a "producerly" text that spreads as more and more people have a go at remaking it for their own comic effects. Its absurdity creates gaps "wide enough for whole new texts to be produced in them" (Fiske, 1989, p.104).

Parody's Promises and Perils
Another thing that "Gorilla" does well is provide different levels of engagement -- the video works whether or not you get the Phil Collins references. However, this is not always the case with humor. The strength of parody as spreadable media is the fact that it is a predominantly participatory form. That is to say, for something to be recognizable as parody requires certain cultural knowledge on the part of the viewer. This is precisely what makes parody valuable for spread -- it can express shared frameworks of reference within a community and, especially when it plays on nostalgic references, a shared history as well, thus marking those inside as those who "get" the joke. But as we mentioned briefly, this has the potential to alienate as well, and unless advertisers want the spread of their content to be siloed exclusively within small niches, they must be careful to build different levels of "insider" knowledge.

Two instances of well-executed parodies are the efforts by Coca-Cola and Toyota in addressing the gaming community, a large, but undeniably specialized interest group.

With the rise of advertising interest in immersive online worlds, such as Second Life, and the increasing visibility of enormous, global networks of online gamers, big trans-national corporations have started to take notice. Following it's now legendary Chinese World of Warcraft commercial, Coke launched another video game parody/homage during the Super Bowl. Though it premiered on "traditional" media, Coke quickly posted the spot onto YouTube, where it now has over 2.2 million views and nearly 2,000 comments (this, of course, doesn't even count repostings by other users). The spoof features a game-world that references the popular Grand Theft Auto -- grimy, crime-ridden streets, and a rough, swaggering male protagonist -- but when the protagonist has a Coke, the entire game experiences a dramatic reversal. The protagonist slams down exact change on the counter, behind which the store clerk stands rigid, with his hands raised, as if he's being held up. The protagonist drags a blond yuppie, complete with a sweater tied around his shoulders, out of his convertible only to give him a Coke and share a toast. He puts out fires as he strolls on the streets, recovers purses for grannies, gives money to the homeless, and stuffs a passer-by into a convertible full of scantily clad babes. His good deeds attract supporters until he's leading a full-blown parade down the street, complete with helicopters. Every step along the way, every cliché of the crime game gets transformed into an act of giving and joy. Police cars running into fire hydrants, by instance, result into two perfect half-arches of water that creates rainbows.

Though the message is almost painfully sincere, the spot works because of the combination of a broad message (turn bad things good by giving back, part of their "mycokerewards.com" campaign) and very specific details about the game world it was parodying. The narrative works whether or not the viewer knows anything about Grand Theft Auto, but if the countless mentions of the game in the YouTube comments were any indication, the fact that it spoofed the popular game inspired many to help spread the word. Those who "got" the video game elements, especially the more subtle ones like the fact that the character is able to pull a seemingly endless supply of random objects out of nowhere, were able to share and discuss their knowledge, as well as make further "in" jokes ("I hope you enjoyed this sneak peek of Grand Theft Auto: San Francisco").

Even beyond the different levels of gaming knowledge, there is yet another layer of cultural references -- the song used in the spot, 'You Give A Little', is from 1976 musical called Bugsy Malone, itself a parody of cinema representations of 1930s gangsters. In the comments, fans of the film lobbied to see the musical released on DVD and responded to one another, declaring their alliance to that particular fan group.

Yet another recent success was the Toyota World of Warcraft commercial. What made this one different from the previous spot (which, for all its infamy, did not reach nearly the same level of online circulation) or even the Grand Theft Auto spoof, is that it not only utilizes details and aesthetics of World of Warcraft, but refers to a very specific event in the online gaming culture's history. The 30-second spot features a group of warriors standing around planning and arming for an attack, when all of a sudden one of them goes rogue, transforms into a truck, and goes rushing off into battle.

This is a direct reference to the Leeroy Jenkins incident that became so widespread as a cultural reference that it was featured as a question on Jeopardy. Within the World of Warcraft community, the Leeroy Jenkins incident was so well-known that an add-on was created so players could "invoke the power of Leeroy Jenkins" and a play a sound-clip from the original battle video. The key to this parody was how it managed to remain faithful to the cultural cues of the game and the incident -- the deadpan, matter-of-fact voices of the players, the crazy, over-the-top aggro yelling of the "Leeroy" character, who at one point utters one of the lines from the original Leeroy Jenkins video.

There is also an additional layer of self-reflexivity, when one of the World of Warcraft players responds with an exasperated "No way. There's no trucks in Worlds of Warcraft!" All of these things work as winking invitations to those involved in World of Warcraft to get in on the joke, and as over-the-top as it is, the spot is never more over-the-top than the original, carefully avoiding coming off as a mockery. Companies must be careful, however, that in trying to address a wider audience with different levels of shared cultural knowledge that they do not make the parody itself so broad and lacking in culturally specific details that the spoof comes across as mocking, lazy, or disingenuous.

Additionally, it should be noted that the form alone will not do all the work. Take, for instance, the Mini Cooper film series "Hammer & Coop," which, despite being designed to "go viral" as a parody of 70s and 80s cop shows (Starsky & Hutch and Knight Rider), got no where near the attention of the most successful spreadable media. Despite some impressive numbers boasted by the advertising firm behind the series, the YouTube view numbers flatten out in the tens of thousands, instead of millions. As a parody, it lacked a clear interest community due to the broadness of execution. While it parodied the general aesthetic and the dominant tropes of the 70s and 80s cop genre, it failed to draw clear attention to any specifics, and in fact relied on references to other parodies of the genre at times by making the protagonist resemble Ben Stiller's character from the recent Starsky & Hutch remake. Though by no means a failure, the video's limited circulation when compared with the Coke, Cadbury, and Toyota ads, suggests that it is not only the parody form, but the quality and subtlety of execution that matters.

Information Seeking
Another characteristic of popular "viral" content is some level of ambiguity or confusion that encourages people to seek out further information. This act encourages the sharing of content as people enlist their network to help with the problem solving, an act typically known as "collective intelligence" or "crowd sourcing." In Convergence Culture, Henry Jenkins (2006) argues that a successful media franchise is not only a cultural attractor, drawing like minded people together to form an audience, but also a cultural activator, giving that community something to do. Figuring out such spots offer many different communities something to do and thus a reason to continue to engage with its content. Often, these spots force us to look twice because we can't believe, or understand, what it is we are seeing. We need to verify their authenticity, intent, or simply figure out how it was accomplished.

The Cadbury Gorilla spot, for instance, did this to a certain extent, with some discussion surrounding just who was in the Gorilla suit -- Phil Collins himself was cited as a possibility -- and, to a lesser extent, whether or not the Gorilla was real. The VW Polo also engaged this kind of participation , provoking questions of whether or not the ad was "real" or in any way affiliated with Volkswagen. With Volkswagen's denial of any connection to the commercial, people became wrapped up in a search for the origins of the ad, locating information on the creators, the director, and even the budget as clues to whether or not it was a publicity stunt.

Yet another interesting instance of this logic is the "homemade" Ford Mondeo "Desire" video. The ad itself is a whimsical, if somewhat ambiguous, television spot composed of a series of still and near-still shots of cars lifting off the streets of London attached to colorful bunches of helium balloons. The video was uploaded to YouTube and received a few hundred thousand hits, a decent, if unremarkable, showing. What makes the Ford Mondeo case so interesting is that almost six months after the original ad went up on YouTube, a video appeared of two guys from New Zealand tying balloons to a car until it lifted off. The video, posted by a user by the name of homeschooled2, claimed to be a "homemade" version of the Ford ad. It received far greater viral circulation than the original, clocking in over a million YouTube views and thousands of comments, as well as news media coverage, as people tried to prove whether or not what happened the video was physically possible.

Two days after the initial "homemade" video went up, homeschooled2 posted a couple of "making of" follow-up videos that showed that the video was made with aid of a crane and some clever digital editing effects, with acknowledgment of help from the "team from Ford" in the video description. Leaving the nature and extent of Ford's involvement ambiguous, the "making of" videos forced us to consider whether Ford had orchestrated the whole thing, making the original ad with the addition of a viral campaign in mind. Many of the comments surrounding the "homemade" ad were focused on determining whether it was "for real." Even after the follow-up videos that revealed both the crane and the Ford involvement were posted, clearly linked from the original, discussion continued along these lines, suggesting that it was not the answer to the question of authenticity that was the point, but the process of questioning. What is finally at stake is not knowing, but seeking answers. The "homemade" video thus spread by opening itself to this search for authenticity.

This search for authenticity, origins, or purpose can be seen as yet another way of actively constructing the meaning of content, another type of gap that encourages producerly engagement. Here, it is the process of uncovering the "truth" that is more important that what is found. Whether the VW ad is proven to be an intentional stunt or an accidental leak, whether Ford had planned the "homemade" ad from the beginning or not, whether it really is Phil Collins in the gorilla suit, the debate, allows individuals to create and justify their interpretations by asserting control over what information they have about the ad.

Unfinished Content
In all of the previous examples, the "gaps" are in the meaning of the content, whether due to general ambiguity within or hidden information surrounding the ad. Burger King's Subservient Chicken interactive video site, launched in 2004, literally engaged users in the creation of the video's content. Visitors to the site saw a video window with a man in a chicken suit standing in a room. Below, there is a text input box with the words "Get chicken just the way you like it. Type command here." Once a command is typed, it triggers a video of the man in the chicken suit performing the command. There are nearly 300 different clips in all, each set to respond to a variety of similar commands ranging from "jump" to "lay egg" to "moonwalk." Commands that the chicken doesn't understand might result in a clip expressing confusion or boredom, while commands deemed inappropriate, such as those that are sexually explicit, result in a clip of the chicken wagging his finger in disapproval. All of the video clips fit within an amateur video aesthetic, with a single, low resolution camera, pointing head on not unlike a webcam mounted atop a computer.

Unlike other so-called "interactive" video campaigns, such as the Guinness domino website in which a user solves a series of puzzles to reveal parts of the finished video, the Subservient Chicken site creates a more dynamic interaction, engaging the user in a process of actually creating the video. The site does nothing until a command has been entered. That is, the particular video (or series of clips) that is viewed, the actual output, is controlled and triggered entirely by the user. Whereas the Guinness campaign is a matter of engaging with content that is only retrieved interactively, giving up control to the participant only at the level of access, Subservient Chicken gives up control at the level of creation. Though the videos are pre-made, the content itself fundamentally incomplete. Not only is there no meaning, but there is also no action, no finished content until the user enters a command. Thus, by creating a partial work, an archive of incomplete, component parts, the Subservient Chicken campaign offered the user agency that went beyond just access and choice, but tangible participation in the work's creation.

Subservient Chicken becomes producerly by explicitly engaging the user in the creative process. It also triggers an information-gathering urge, much like the Mondeo or VW Polo ads. Users debate how its mechanism works as much as they reinterpreted its meaning or questioned its authenticity. Gamers often seek to test the limits of a game to see how much actual control and agency they can exert. Here, users wanted to push against the limits of the ad to see what flaws they could locate in its execution. Websites soon appeared when catalogued the various commands and their responses. People worked together to test the limits of application and in the process, spread the video to other interested parties, trying to expand the ranks of the puzzle solvers. According to Axel Bruns (2007), some of the key characteristics of "produsage" -- the "hybrid, user-and-producer position" occupied by participants in user-led spaces such as Wikipedia and YouTube -- include that content is "continually under development" and highly collaborative. Working together, they hoped to outsmart the original producers or at least figure out how it all worked and thereby "beat the system."

Nostalgia and Community
Earlier, we noted that commodity culture and the gift economy operate on the basis of very different sets of fantasy. We turn towards commodity culture when we seek to express our individuality, when we want to break free of social constraints, when we want to enjoy opportunities for upward mobility or shift our status and identity. The fantasies which shape the gift economy have more to do with social connectivity and especially with reaffirming existing values and preserving and promoting cultural traditions. The fantasies of a commodity culture are those of transformation while those of a gift economy are often deeply nostalgic.

When materials move from one sphere to the other, they often get reworked to reflect the values and fantasies associated with their current context. Jenkins (1992), for example, argues fan media production and circulation often centers around themes of romance, friendship, and community. These values shape the decisions fans make at every level, starting with the choice of films and television programs which seem to offer the best opportunities to explore these concepts. When fans rework program content through vidding (a genre of fan music videos) or fan fiction, they tend to draw attention to those situations where such relationships are most vividly expressed. A fan music video for Heroes, for example, centers around moments when two or more of the characters are interacting, even though the structure of the original program kept these characters apart for the better part of a season. The selected music further emphasizes the social bonds within the community and the emotional links these characters feel towards each other.

These themes surface most often in fan made media because, consciously or not, these works allow fans to explore the nature of the social bonds and emotional commitments that draw them together as a subculture. Fan-made media is media that is shared with others with common passions and often its exchange can be understood as a marker of friendship or at least sisterhood. In some cases, fans produces stories or videos to give to other fans explicitly as gifts. But in many other cases, they understand their works as a contribution to the ongoing life of their community. The community tends to nurture writers and artists, seeing each member as potentially making a creative contribution, but they value more strongly those whose works reflect the core themes of fan culture more generally.

Other content which is commonly "spread" within the gift economy has an explicitly nostalgic tone. For many baby boomers, there is enormous pleasure in watching older commercials or segments from children's programs of their childhood. This is a generation which is using eBay to repurchase all the old toys, comics, collector cards, and other stuff that their parents threw away when they went to college. The exchange of these retro or nostalgic texts helps to spark the exchange of memories, which are often bound up to personal and collective histories of consumption and spectatorship. Robert Kozinets (Brown, Kozinets, and Sherry, 2003) has explored how such "retromarketing" practices have helped to revitalized older brands, giving them greater currency in the contemporary marketplace. As Kozinets and his collaborators explain:

Long abandoned brands, such as Aladdin (lunchboxes), Beemans (gum) and Chuck Taylors (shoes), have been adroitly reanimated and successfully relaunched. Ancient commercials are being re-broadcast (Ovaltine, Alka-Seltzer) or brilliantly updated (Britney Spears sings "Come Alive" for Pepsi). On the Internet, sites devoted to marketing a variety of retro merchandise--from candy (nostalgiccandy.com) to fabric (reprodepotfabrics.com), games (allretrogames.com) to home furnishings (modfurnishings.com)--have popped up. Retro styling is de rigueur in countless product categories, ranging from cameras and colognes to telephones and trainers. Even automobiles and detergents, long the apotheosis of marketing's new-and-improved, washes-whiter, we-have-the-technology worldview, are getting in on the retroactive act, as the success of the Chrysler P.T Cruiser and Color Protection Tide daily remind us.

In many cases, the release of these retro products sparks enormous conversation wherever there are consumers old enough to have fond memories of their hay day. In other cases, online discussions of long retired brands has led to a greater appreciation of their potential within parent companies, as in the case of Quaker Oats' Quisp cereal, which had been introduced in 1965, entered the popular imagination thanks to an inventive ad campaign created by Rocky and Bullwinkle's Jay Ward and Bill Scott, and finally disappeared from national circulation in 1977, though it remained available in some regions of the country. Internet discussions and eBay transactions sparked growing consumer awareness of the brand, helping to pave the way for more aggressive marketing effort by Quaker, including the development and online sale of a gourmet sized package of the crunchy sugary cereal.

While online fans contest the authenticity of the re-issued product, they also share personal memories of their childhood enjoyment of the product and in the process, spread the news of its reissue to others in their social circles. In discussing the values which shape successful retro-brands, Kozinets and colleagues describe something very close to the animating fantasies of the gift economy:

Utopianism is perhaps the hallmark of the retro-brand. The brand must be capable of mobilizing an Elysian vision, of engendering a longing for an idealized past that is satisfied through consumption....Solidarity is an important unifying quality of the retro-brand. Whether as extreme as a cargo cult or as moderate as fictive kinship, the brand must inspire among its users the sense of belonging to a community.

References:

Brown, Stephen, Robert V. Kozinets, and John F. Sherry, Jr. (2003). "Sell Me the Old, Old Story: Retromarketing Management and the Art of Brand Revival," Journal of Consumer Behavior, June, 2. pp.85-98.
Bruns, Axel (2007) "Produsage, Generation C, and Their Effects on the Democratic Process", paper presented at Media in Transitions 5: Creativity, Ownership, and Collaboration in the Digital Age, April 27-29, Massachusetts Institute of Technology, Cambridge, MA USA.
Douglas, Mary (1991) "Jokes," in Rethinking Popular Culture, Chandra Mukerji and Michael Schudson (eds.). Berkeley: University of California Press, pp.291-311.
Fiske, John. (1989) Understanding Popular Culture. London: Routledge.
Jenkins, Henry (1992). Textual Poachers: Television Fans and Participatory Culture. New York: Routledge.
Jenkins, Henry (2006). Convergence Culture: Where Old and New Media Collide. New York: New York University Press.

If It Doesn't Spread, It's Dead (Part Six): Spreadable Content

This is part six of an eight part series. The report was written by Henry Jenkins, Xiaochang Li, Ana Domb Krauskopf With Joshua Green. Our research was funded by the members of the Convergence Culture Consortium, including GSDM Advertising, MTV Networks, and Turner Broadcasting.

Spreadable Content
Thus far, we have examined some of the technological and social conditions that allow for media to spread, but it remains clear that not all media content and materials are equally spreadable. Nor it is simply a matter of "good" or "interesting" content -- we do not pass on every bit of interesting information or every clever video. Content is spread based not on an individual evaluation of worth, but on a perceived social value within community or group.

Not all good content is good for sharing. In a gift economy, the gifts we share say something about our perceptions of the person we are passing them to as much as they express our own tastes and interests. Most importantly, the exchange of gifts serves to reinforce relations within the community and a badly chosen or ill-considered gift can cause hard feelings. Above all, we don't circulate gifts because advertisers ask us to do so -- and ideally, we'd like to minimize the hard sell contained in such gifts. We might well give someone a shirt with a designer label or even a T-Shirt which promoted a favorite film, but we are unlikely to stuff a catalog in the gift box in hopes that our friend will go back and buy more from the same company.

So, if we want to predict what content will "spread," we have to develop a fuller understanding of the ways that the circulation of information may strengthen or damage social relations. We must first come to understand what function the circulation of content and information serves within a social network -- that is, what is the relationship of the community to the materials that it circulates? From there, we can determine the necessary characteristics that advertising content must exhibit in order to have potential for use within a gift economy. We can then begin to draw out aesthetic and structural forms that lend themselves particularly well to this process.

What makes content worth spreading

There's a lot we can learn about how content circulates online by examining the existing literature on how rumors spread in face-to-face communities. Patricia A Turner (1994) has studied the circulation of rumors within the African American community. Turner makes the distinction between rumors, which are informal and temporary constellations of information, and contemporary legends, which are "more solidified rumors" (Turner 1994, p. 5) and maintain a reasonable consistency in narrative content as they are passed. Her description of such rumors bear a striking resemblance to what we've come to think of as Word of Mouth advertising -- testimonial accounts about a product or service -- and the circulation of advertising content itself that now most often characterizes "viral" media.

Many of Turner's cases center upon commercial products and corporations. In particular, the rumor that a number of different companies were owned by the Ku Klux Klan remained one of the most persistent and widespread in the African-American community during the period of her research. Various companies were implicated in such rumors, ranging from food and consumable products (Church's Chicken, Marlboro cigarettes) to clothing companies (Troop). Some were private enterprises and others public and none had any explicitly racist policies outside of marketing predominantly to African American populations. Church's chicken, for instance, managed to rally the support of the NAACP president at the time (Turner, 1994, p.96).

These rumors inflicted serious damage on these brands, resulting in "severe financial losses": Church's was forced to sell and Troop went bankrupt. (Turner, 1994, p.96). No sooner did one company collapse under the weight of the community's suspicions than new rumors of KKK associations were directed against other, similar companies. Though such claims may not have had much basis in fact, the accusations, Turner tells us, were far from random. In fact, the companies were linked by:

certain key elements . . . Namely, white-owned firms (with) . . . advertising directed solely at black consumers, that established nationwide franchises selling popular but nonessential commodities in primarily black neighborhoods (Turner, 1994, p.97).

Thus, what perpetuated the circulation of rumors about these companies had to do with what their products represented for their consumers. As Turner explains later in describing an instance in which the Church's Chicken rumor was successfully passed:

By sharing (the story) with my informant, (the person telling the story) was solidifying the bonds between them and, in a sense, bolstering their identity as potential victims of racist activity; in addition, a spotlight was trained on the potential aggressors, for one must never forget who the enemy is. My informant accepted the rumor because it functioned as a metaphor for the struggle he was facing in his attempt to establish himself as a man in American society (Turner, 1994, p.106-107)

By circulating the story, community members are able affirm their commonality and draw clear lines of who is friend and who is foe, express the shared concerns of that group (racism and discriminatory treatment) and bring their anxieties under control by responding to a symbolic embodiment of their concerns. These rumors reflect the reality of a world where racism often no longer takes the direct form of a KKK rally but may be implicit, tacit, and thus hard to locate or overcome. They are responding to what other social critics have called "enlightened racism" -- that is, racism which is recognized by its affects but not by its goals. Though clearly specific to this particular community, the example here offers valuable insight into the social factors that motivate sharing information and content within communities in general:

1. To bolster camaraderie and articulate the (presumably shared) experiences and values that identify oneself as belong to a particular community ("bolstering their identity")


2. To gather information and explain difficult to understand events or circumstances.


3. To establish the boundaries of an "in-group".

These same factors may come into play when fans advocate for a franchise or consumers promote a brand.

• They are doing so because the brand express something about themselves or their community.



• They are doing so because the brand message serves some valued social function.
• They are doing so because the entertainment content gives expressive form to some deeply held perception or feeling about the world.



• They are doing so because individual responses to such content helps them determine who does or does not belong in their community.

If the same content is passed between multiple communities, it is because that content serves relevant functions for each of those communities, not because it serves some lowest common denominator or universal function. Consider, for example, the campaign commercials produced by Republican presidential candidate Mike Huckabee. Starting as a dark horse with limited cash on hand, Huckabee sought to insure his content would spread to multiple communities of potential supporters. One such spot featured action star Chuck Norris. After an initially limited television buy, this spot spread through YouTube and ultimately became the focus for news coverage as a consequence.


What made Norris an inspired choice for such a spot was that his name recognition worked well in several radically different social networks. On the one hand, Norris had increasingly become a recurring reference point for jokes on late night comedy shows and had become a camp icon, inspiring sites such as Chuck Norris Facts. Here, deploying Chuck Norris showed that Huckabee was cool, that he understood and embraced some aspects of contemporary popular culture, and as a consequence, the spot helped to defer anxieties which might surround his status as a Baptist Minister, allowing him to escape the cultural war discourse that surrounded previous evangelical candidates.

On the other hand, Norris himself had a solid base of support among evangelical Christians. He writes a weekly column for the conservative news service WorldNetDaily on which he announced that were he to be president he would "Tattoo an American flag with the words, 'In God we trust,' on the forehead of every atheist." Norris is an outspoken Christian and has actually written several books on the subject. The Norris/Huckabee spots, thus, managed to speak to two very different communities, religious conservatives and an internet savvy young audience. Both saw something that spoke to them and many decided that it was content worth spreading.

To give a more immediate example, we might think of the way the VW Polo spoof ad was circulated. The spot itself featured a man of in determinant but Arabic descent pulling up alongside a cafe in a VW Polo. After muttering a few indistinguishable words, he presses his thumb down on a detonator, at which point we cut to an exterior shot that shows the Polo containing the entire explosion. The spot was never intended as a legitimate advert for VW, but rather part of a show reel that was leaked onto the web.

First, the spot was commented upon and passed among a number of different niche groups online, used as a way to express a number of different sentiments, but all with the purpose of articulating some form of value system or viewpoint. There were a number of blogs that posted the video in the spirit in which it was probably intended, citing its strength as an advertisement for being memorable and one discussion board post framed it with the saying that "anything worth taking seriously is worth making fun of," aligning the video with the humor tactics of popular media like The Daily Show.

But a quick look at the trackbacks to one of the early posts on the blog Whizbang, which range from "disgusting" to "humor to the rescue," suggest that as the video spread more widely, it generated a wider range of interpretations of its message. Some blogs used it as a sort of war rally, with comments such as "perhaps we should start issuing (the Polo) to British forces" and "If only we could ship an entire fleet of these things to the Islamofascists world-wide." On the other side, it was framed as offensive and tasteless; It was pointed out on the Snopes.com article that the man in the commercial not only had a "distinctive middle eastern appearance," but was also wearing a checkered keffiyeh that was reminiscent of Yasser Arafat, suggesting a pointed political message at work.

One blog that specializes in media surrounding the Middle East juxtaposed a description of the video against an article about a poll which "highlights anti-Israeli feeling in Germany", while another site listed the video as the number one most racist commercial, even beating out ads from white supremacy organizations. The commercial was spread through a number of different interest communities with a range of opinions, but what they all have in common was that each used the ad to articulate specific values and agendas. The blog about racist commercials, for instance, was able to express anxiety over a long-standing pattern of negative stereotyping of various minorities. Other blogs that took a pro-war stance were able to use their attitude towards the situation portrayed in the video to create us/them distinctions on both a national level ("we" versus the "Islamofascists") and an ideological one, implicitly drawing a line between those who support the message and those who find the message offensive.

As we have seen, not all of these communities are as clearly defined as the African-American community Turner studied. Some communities may be pools, organized around shared interests, ranging from politics to pet care. Some may be webs, organized through the crisscrossing social affiliations of them members. And some may be hubs, structured around a central personality and their friends and followers. In some cases, the motives which shape the groups activities are clearly articulated and there is an ongoing conversation about what it means to be a member of such a community. They may be very aware of their shared agenda and have a critical perspective on what kinds of values shape their transactions. They may also have a vivid conception of the borders of their community and may aggressively police them against those who do not share their views.

They may have ambivalent or even hostile feelings about the circulation of meaningful content beyond the borders of their own community. Heather Hendershot (2004), for example, has documented the complex set of social negotiations which occur around the production and distribution of Christian music. She finds that this music is perceived as serving two very different goals -- reaffirming the shared values within Christian communities and serving as a vehicle for "witnessing" to those who have not yet accept Christ. Yet, as artists sought to insure their spread beyond the borders of the self-defined Christian community and thus reach potential new members, they often had to downplay those messages which signaled their membership, a process which often provoked ire from their most hardcore fans. The strategies which insured their circulation in the cultural mainstream might cause them to lose the support of their initial niche market.

Hendershot documents how different artists reconcile these contradictory pushes and pulls on their performance, making peace with the decision to remain within or move beyond their initial base of support. In each of these cases, though, the same core principle holds: the sharing of content with others is fundamentally an act of communication within and beyond cultural communities. When advertising spreads, it is because the community has embraced it as a resource for expressing its shared beliefs or pursuing its mutual interests. Community members have embraced the content because it allows them to say something that matters to them, often something about their relations to other community members. In that sense, it has acquired worth. But the worth of an advertisement may and often does differ from one community to another.

Spreadable Texts
As this circulation occurs, the original producer no longer is able to determine what a particular piece of content means because they are no longer able to control the context within which it is seen. Meanings proliferate as people pass the video on, inserting it into a variety of different conversations. Like an elaborate game of telephone, the message morphs and mutates as each successive viewer sees not the original intent, but the interpretations just prior to their own.

This kind of intervention, however, is not only the product of circulation, it is also the required precondition: content will spread only when it can serve the particular communicative purposes of a given community or group, and only community members can determine what those might be. Corporations cannot artificially build communities around their brands and products, but rather must allow their brands to be taken up by pre-existing communities by creating content that supports and sustains this kind of expressive appropriation. In other words, in the spreadable media landscape, companies must find ways not simply to motivate consumers to talk about their brands but also enable them to talk through their brands.

This is, of course, not a novel concept. Advertising, as Grant McCracken (1998) notes, has always been a tool for mapping generalized cultural meanings onto specific brands and those brands must be meaningfully inserted into the life-world of their consumers. Advertising may convince us that particular products may become good gifts because they convey shared values. Yet, in the spreadable media content, the advertisement may itself become a gift which we pass along to others we care about. As they do so, they remake the advertisement -- sometimes literally, sometimes figuratively -- to reflect their perceptions of themselves and of the people to whom they are giving it.

Right now, many companies fear this loss of centralized control over the circulation and interpretation of their brand messages. They want to hold onto the idea that a brand may carry a highly restricted range of meanings. But in doing so, they run the risk of removing the value of the brand as a vehicle for social and personal expression. They produce commodities which we can not consume and in the long run, they will become products we will not buy. So, the challenge is how to rethink advertising strategies to generate brand messages that support these processes of personalization and localization.

How to Make Content "Spreadable"

If sharing and spreading content is a sign of its popularity, then to understand what makes videos spread, we must first figure it out what it means for media to be "popular." In Understanding Popular Culture, media and communications scholar John Fiske (1989), draws a distinction between mass culture, that is culture which is mass produced and distributed, and popular culture, that is culture which has been meaningfully integrated into the everyday lives of consumers. This act of turning mass media into popular media involves "the active process of generating and circulating meanings and pleasures" (Fiske, 1989, p.23).

We must be careful here not to confuse messages with meanings. For the purposes of this discussion, messages refer to specific ideas that can be encoded into a media text by its creators, while meanings are the active interpretations of the audience, which may or may not align with the intended message. To return again to our previous example, in the VW Polo ad spoof, the intended message was that the creators were witty, creative, and irreverent. The meanings that were drawn from it were varied, ranging from patriotic to racist. Messages are encoded into a text; meanings are decoded from the text.

Fiske argues we produce culture when we integrate products and texts into our everyday life. When we hear a song in a music video, it is part of mass culture. When we sing it in the shower, we turn it into popular culture. When it is under the control of its producers, it is mass culture. When it is under the control of its consumers, it is popular culture. Fiske, thus, puts strong emphasis on the act of interpretation which occurs as a text gets embraced by consumers. He argues a text becomes part of popular culture when consumers recognize and embrace its potential as a vehicle for expressing their own meanings. To read this through the lens of the gift economy, it is at that moment when the commodity becomes a gift and when its worth gets recognized.

Cultural products or commodities, like videos, are simply what Fiske calls the "raw material" for the production of popular culture. What makes culture popular, both widely accepted by and belonging to the public, is the ability of people to use it to express, define, and understand their social and cultural relationships. To bring this to "viral video", the video itself can be seen as a cultural commodity, but its user-controlled circulation transforms it into a cultural resource. In other words, we cannot think of popular culture as a top-down process of mass marketing, but a bottom-up process of creative interaction with cultural commodities, a relationship with media that is neither simply consumption nor production, but an active negotiation between the two.

Producerly Texts: Cultural Commodities that become Cultural Resources

To imagine this simply, a video will become popular if it allows to consumers to participate in the production of meaning and is transformed into a cultural resource through which they communicate something that matters to other members of their community. This sharing of texts and meanings becomes the basis for social affiliations and often re-articulates or reconfirms the group's shared values. Fiske argues that some texts are more apt to produce new meanings than others. He calls such texts producerly, arguing that a producerly text:

offers itself up to popular production . . . it has loose ends that escape its control, its meanings exceed its own power to discipline them, its gaps are wide enough for whole new texts to be produced in them -- it is, in a very real sense, beyond its own control" (Fiske, 1989, p.104).

In other words, a media product doesn't have to give up having a clearly defined message, but in so far as it limits its potential meanings, it also limits its potential circulation. Propaganda is not producerly because it sets too rigid a set of limits over its interpretation. A text which articulated an overly confusing or completely incomprehensible message might also not be producerly because it would not offer sufficient resources for consumers. The VW Polo ad, on the other hand, was highly producerly; It had an intent and a set of preferred meanings, but in the end it was left ambiguous enough, with enough open-ended details, that it could be interpreted in a number of ways, depending on the contexts into which it was spread and the ways it was deployed by consumers within localized conversations. A producerly video then is one that can be enjoyed and accessed on multiple levels. It can be taken at face value, but also leaves openings for deeper, more active interpretation.

Fiske's notion of the "producerly" introduces the general guiding principle for transforming cultural commodities into cultural resources: open, loose ends and gaps that allow the viewer to introduce their own background and experiences. Such openness allows them to convey something of themselves as they pass the content along, transforming the video into a resource for self-expression. While the media industries cannot themselves produce cultural resources, they can produce cultural commodities that are primed to be used as cultural resources. Such materials only become gifts when we choose to give them to someone else.

Advertising as "Producerly" Cultural Commodities

Such texts must be producerly, must be open to multiple interpretations and use, before they are spread. The tight control over the message doesn't just break down through the video's circulation. The loss of the producer's control over meaning is a precondition for the video's circulation. When people feel that they can have a stake in the content, when it can be used to represent themselves and their views somehow, they are inclined to share a video with others. We must keep in mind, however, that a commercial is not just any type of video. More so that general art or entertainment, commercials have an explicit functional purpose -- to help position material goods within a cultural context.

Publicity and advertising is used, for instance, to ensure that a particular brand of designer sunglasses evokes a sense of "coolness" within a particular niche of consumers. Historically, this has required much tighter control over their potential messages and thus the idea that consumers may appropriate and rework brand messages may generate a high degree of anxiety. Media producers worry about losing control. The reality is that they have already lost control; consumers can take their brands and do with them whatever they want. And the more producers do to reign in this grassroots creativity, the more they will take away the "worth" of their goods and devalue their content in the eyes of those consumers.

Therefore, in order to become cultural commodities that can be made "producerly," ads must sacrifice some of their functional purpose. We don't post and share clips just because of what we have to say about the ad, but also because of what it might have to say about us, so the ad must be capable of users express something beyond their affinity for the product it promotes. Only when commercials have enough ambiguity in meaning that they give up control of their promotional function can they develop the gaps and spaces to becomes producerly. When that happens, instead of giving meaning to a pair of sunglasses, the ad itself becomes a cultural commodity not unlike a pair of designer sunglasses that we can "wear."

We can post the video or the widget on our social network sites, say, and in so doing, signal something about ourselves. But in such a context, the brand messages does not entirely disappear. Each new viewer encounters it afresh and is reminded of the brand and its potential meanings for them. Users remain aware of the advertisement's sources and goals and thus they become part of the process by which meaning transfer occurs. We might consider, for example, what happens when the template created by the PC vs. Mac advertising campaign gets used as the basis for parody videos which apply its images to distinguish between other kinds of products, say, between Nintendo and Sony Playstation, between DC and Marvel, or between Republicans and Democrats. When we see these other uses of the template, we still recall, on some level, its original function as a way of promoting Apple. The repurposing allows the brand iconography to spread to new contexts, even as it offers us a way back to its original source.

References:

Fiske, John. (1989) Understanding Popular Culture. London: Routledge.

Hendershot, Heather (2004). Shaking the World for Jesus: Media and Conservative Evangelical Culture. Chicago: University of Chicago Press.

McCracken, Grant (1988) Culture and Consumption. Bloomington: Indiana University Press.

Norris, Chuck (2007). "If I am elected president," World Net Daily.

Turner, Patricia Ann. (1994) I Heard it on the Grapevine: Rumor in African-American Culture. Berkeley: University of California Press.

If It Doesn't Spread, It's Dead (Part Five): Communities of Users

This is part five of an eight part series. The report was written by Henry Jenkins, Xiaochang Li, Ana Domb Krauskopf With Joshua Green. Our research was funded by the members of the Convergence Culture Consortium, including GSDM Advertising, MTV Networks, and Turner Broadcasting.

Communities of Users
Rethinking the Individual Consumer
So, does it make sense any more to speak about media audiences or for that matter, consumers in this brave new world of spreadable media? Probably not. Witness the profusion of new terms which seek to describe "those people formerly known as the audience." (Rosen, 2006) Some call them (us, really) "loyals," (Jenkins 2006) stressing the value of consumer commitment in an era of channel zapping. Some are calling them "media-actives," (Frank 2004 stressing a generational shift with young people expecting greater opportunities to reshape media content than their parents did. Some are calling them "prosumers," (Toffler 1980) suggesting that as consumers produce and circulate media, they are blurring the line between amateur and professional. Some are calling them "inspirational consumers" (Roberts 2005), "connectors" or "influencers," suggesting that some people play a more active role than others in shaping media flows.

Recently Facebook was struggling with definitions such as these. In an aim to separate the users from the businesses, Facebook created a new profile category called 'pages'. When relating with a business' page, instead of becoming a friend, in usual Facebook fashion, the user becomes a fan. Six months after Facebook launched this new category, the terms are already starting to become murkier, and now in the users profile it no longer says "Jane is a fan of" but "Jane's Pages", the term is more open yet also more ambiguous. Andrew Lockhart, at the Thinking Interactive blog, suggests that companies might want to allow the user to define what type of relationship they want to have, between, for instance, fan, advocate, friend, coworker. Such a move would also give businesses a better understanding of how these users want to engage with them. Sometimes we just want to buy things which are adequate to the purposes we want to use them for but not so vital to our sense of ourselves that we want to proclaim them to other people. The Facebook interface offered too limited a range of options for expressing our diverse affiliations with brands. Even where consumers actively seek to spread your content or advocate for your brand, they want to do it on their own terms and may be very particular about the kind of language they use to describe this relationship.

For some time now it was thought that the way to insure this success was by reaching the so-called "influencers", this term comes from Malcom Gladwell's (2000) book The Tipping Point. As Gladwell puts it, "What we are really saying is that in a given process or system, some people matter more than others." Gladwell's "influencer" model has become almost an article of faith in most discussions of viral media. The most widely quoted example is the comeback made by Hush Puppies shoes, according to Gladwell, due to their adoption by specific Williamsburg tastemakers. He bases his theory on Stanley Milgram's 'Six Degrees of Separation' study, where 160 Nebraskans were instructed to send a letter to a particular stockbroker in Boston by giving it to someone they thought was socially closer to that person. As is now widely known, it took roughly 6 people for each letter to reach its destination. When Gladwell analyzed the study he discovered that it was the same three friends of the stockbroker who provided the final link, and this is where the "influencers" theory comes from, determining that certain connectors are more important than others.

For the past seven years, network-theory scientist Duncan Watts (Dodds, Muhammad and Watts, 2003) has been studying these results and running other experiments of his own. After testing Miligram's theory with 61,000 people he confirmed the average length of the chain was in fact six links, but he did not find any evidence of "influencers". There were as many chances for a message to get passed by a "super-connected" person than by an average one. Messages move through society from one weakly connected individual to another. So the question now becomes, not how to reach the influencers, but how do individuals choose to behave in a networked society and what kinds of social structures best support the spread of content.

Yochai Benkler (2007) argues:

Human beings are and always have been diversely motivated beings. We act instrumentally, but also noninstrumentally. We act for material gain, but also for psychological well-being and gratification and social connectedness.
This seemingly simple statement further more complicates the idea of a networked society and hinders attempts to predict the way communities of users will act. On the other hand, this more nuanced vision allows us to have a deeper understanding of the diverse online behaviors. For instance, there are countless explanation for why people might join a particular social network or make the decisions they do when they come there.

According to Benkler, this shift into a networked information culture does improves the practical capacities of individuals in that:

1. It improves their capacity to do for and by themselves.


2. It enhances their capacity to do more in loose commonality with others.


3. It improves the capacity of individuals to do more in formal organizations that operate outside the market sphere.

It is because of these empowered individuals, their new capacities, and their desire for social interactions that spreadable media is possible. If the technology was available, but society hadn't undergone any cultural changes, we would still be operating exclusively under a sticky model. Benkler has observed that this new society gives "individuals a significantly greater role in authoring their own lives, by enabling them to perceive a broader range of possibilities and by providing them a richer baseline against which to measure the choices they in fact make."

Consumers are choosing to be part of participatory culture in diverse and fluid ways. Forrester Research has developed a useful taxonomy of the types of participation that occur in networked environments; it starts with the most passive users and finishes with the most active participants that publish their own content at least once a month. It's important to note that while this ladder helps us visualize a complex process, users don't necessarily adhere permanently to these roles, and more than likely, behave in different manners within different communities. Moreover, seeing it as depicting a process of ever more intense engagement with media content may mask the degree to which it also describes an economy, with each rung of the ladder performing tasks which are needed to support those below and sometimes above them. So, even some one who is a lurker may provide a sense of empowerment to contributors by expanding the scale of the community and thus motivating them to put more effort into their work. Someone who is a critic may create value for creators but so may someone who collects what the creators create. And the interplay between these different kinds of cultural participants creates opportunities for communication to take place and thus for content to be transmitted.

Rethinking Communities
Such communities are also quite diverse in themselves. In fact, games scholar James Paul Gee (2004) has defined some of these groups as "affinity spaces," affinity that is, for a common endeavor. He argues that the romantic notions of community do not apply here as engaging with one another is a secondary objective, if it exists at all, in some cases, though it may be a primary objective in others. Gee is interested in the kinds of informal learning which takes place in the cultures of gamers, for example, which depend heavily on the sharing of knowledge towards common if sometimes contradictory goals. Such "affinity spaces" can provide greater motivation for the production and circulation of information, may offer a "hothouse" context where new ideas may emerge, may offer motivation for people to intensify their participation. We form non-exclusive relationships to these kinds of "affinity spaces": we may have multiple interests and thus we may engage with multiple different "affinity spaces" in the course of any given day. Older notions of community often started from assumptions of exclusive memberships, whereas this focus on social mobility and multiple commitments helps us to understand how content might spread quickly between different "affinity spaces" as members trade information from one site to another. Not all "affinity spaces" operate according to the same social dynamics. Lara Lee, from Jump Associates, has offered a promising typography for thinking about the social structures of different kinds of communities:

• Pools: Here people have loose associations with each other, but a strong association with a common endeavor or with the values of the community. Most brand communities are pools, so are most political organizations.



• Webs: Webs are organized through individual social connections, so the ties with each member are stronger and they operate in decentralized manner.



• Hubs: In a Hub, individuals form loose social associations around a central figure, as in the case of fan clubs. Hubs may form around brands but they are more likely to form around dynamic figures who embody the values of their company -- a figure like Microsoft's Bill Gates, say, or Virgin's Richard Branson. Such strategies only work when there is a clear connection between the brand's values and the personality of this central figure.

Each of these social structures may be valuable from the point of view of a brand or a media franchise. Hubs are most likely to be influenced through dominant figures, whereas the other two may be shaped by any member. Media content which supports shared activities is most apt to circulate through pools, while that which sustains social connections is most apt to be valued within webs.

Lee's taxonomy seek to understand what motivates our membership in particular kinds of shared social spaces. Others have sought to explain the different barriers to entry which shape alternative kinds of communities:

• Open: These spaces do not require any registration in order to participate. Users can leave anonymous posts, as is the case on some kinds of blogs or online forums. However, without some form of reputation system, the possibility of engaging in a common endeavor is more limited, resulting in short lived communal experiences. Members feel little or no strong emotional ties to such communities which they enter and exit on a whim. They may move through many such social spaces in the course of a single session online.



• Free registration: This is the most common way of implementing a space for a community exchange, it's present in the majority of social networks (the ones that operate by outside selection are the exception) and most blogs and message boards. This model has given sites like Amazon the necessary data to customize itself to its community's and individual user's needs. It's in these open and free communities where the spread of media is possible and successful.



• Purchase: These spaces function within the logic of a sticky model. They operate under the assumption that once you buy your way in, you will stay in. Evidently most of the content within these spaces is proprietary and its spread is limited. The transmission of desired content beyond its borders poses a threat to its subscription model, though closing off that content from wider circulation often makes it harder for potentially interested consumers to determine the value of what it has to offer. These spaces tend to be hubs with very little interaction between the users and it is this lack of strong social ties which has led to growing skepticism about so-called corporate communities.


• Outside Selection: These are closed spaces with gatekeeper. Their value is in their exclusivity and specificity, but due to their closed off nature, they don't encourage the spread of media, although they might generate buzz.

Although we've used the concept brand communities a couple of times, it's important to reiterate that communities aren't created, they are courted. Most brands will need to court a range of different communities and travel across pools, webs, and hubs if they want to reach the full range of desired consumers. To achieve that, they must embrace what filmmaker Lance Weiler calls "The Scattershot Approach." The idea is to be available for your users in whichever way and every way they deem appropriate, be it through a web site, widget, RSS feed or embeddable video, making the process of finding and communicating with you as easy and enjoyable as possible. That may be the strongest incentive for shifting from a sticky paradigm, which often is a one-size-fits-all model, towards a spreadable paradigm, which allows consumers with diverse interests to retrofit your content to serve their local needs and interest. Your job is to make it available to them in a form where they can deploy it and often to provide them with the tools or widgets required to make it accessible to others within their communities.

References

Benkler, Yochai (2007). The Wealth of Networks: How Social Networks Transform Markets and Freedom. New Haven: Yale University Press.

Dodds, Peter Sheridan, Muhammad, Roby and Watts, Duncan J. (2003) "An Experimental Study of Search in Global Social Networks." Science, 301(8), pp. 827-829.

Domb, Ana. (2008) "Bringing Awesome to Self-Distribution," Convergence Culture Consortium Blog,

Frank, Betsy (2004). "Changing Media, Changing Audiences." Remarks at the MIT Communication Forum, Cambridge, MA. April 1.

Gee, James (2004). Situated Language and Learning: A Critique of Traditional Schooling. New York: Routledge.

Gladwell, Malcolm (2000) The Tipping Point: How Little Things can make a Big Difference. Boston: Little Brown.

Jenkins, Henry (2006). Convergence Culture: Where Old and New Media Collide. New York: New York University Press.

Lee, Lara. (2007) "Lara Lee on brand Community Pioneer Harley-Davidson." Boston University.

Lockhart, Andrew (2008). "The 9 Types of Brand Community Expanded." Thinking Interactive.

Roberts, Kevin (2005). Lovemarks: The Future Beyond Brands. New York:Powerhouse.

Rosen, Jay (2006). "The People Formerly Known as the Audience." PressThink, June 27.

Toffler, Alvin (1980). The Third Wave. New York: Morrow.

If It Doesn't Spread, It's Dead (Part Four): Thinking Through the Gift Economy

This is part four of an eight part series. The report was written by Henry Jenkins, Xiaochang Li, Ana Domb Krauskopf With Joshua Green. Our research was funded by the members of the Convergence Culture Consortium, including GSDM Advertising, MTV Networks, and Turner Broadcasting.

Lewis Hyde: Thinking Through the Gift Economy

Lewis Hyde's The Gift: Imagination and the Erotic Life of Property (1983) represents perhaps the best guide on the ways that gift economies operate within the modern world. For that reason, we want to walk through some of his basic claims about the relations between commodity culture and the gift economy.

In a commodity culture, goods are traded as wages for labor or are purchased directly. Neither transaction shapes the circulation of materials within a gift economy: "A gift is a thing we do not get by our own efforts. We cannot buy it; we cannot acquire it through an act of will. It is bestowed upon us." (p.xvi). Gifts depend on altruistic motivations; they circulate through acts of generosity and reciprocity. Their exchange is governed by social norms rather than contractual relations.

The circulation of gifts is socially rather than economically motivated: "Unlike the sale of a commodity, the giving of a gift tends to establish a relationship between the parties involved." Furthermore "when gifts circulate within a group, their commerce leaves a series of interconnected relationships in its wake, and a kind of decentralized cohesiveness emerges." (p.xx) The circulation of goods is not simply symbolic of the social relations between participants; it helps to constitute them. Hyde identifies three core obligations which are shared among those who participate in a gift economy: "the obligation to give, the obligation to accept, and the obligation to reciprocate." (p.xxi) Each of these acts help to break down boundaries between participants, reflecting a commitment to good relations and mutual welfare.

Gift economies are relatively dynamic in terms of the fluid circulation of goods while commodity cultures are relatively dynamic in terms of the fluid social relations between participants. As Hyde explains, a "clean" trade within a commodity culture "leaves people unconnected," (p.29) since it involves no future obligation between the buyer and seller. Under such conditions, "wealth will lose its motions and gather in isolated pools....Property is plagued by entropy and wealth can become scarce even as it increases." (p.29) The commodity, he suggests, moves towards wherever there is a profit to be made, while a gift moves "towards an empty space," towards resolving conflicts or expanding the social network. (p.29) By contrast, he writes, "To convert an idea into a commodity means, broadly speaking, to establish a boundary of some sort so that the idea cannot move from person to person without a toll or fee. Its benefit or usefulness must then be reckoned and paid for before it is allowed to cross the boundary." (p.105) In so far as the new media ecology depends on spreadability, it needs to embrace the fluidity of exchange which enables a gift economy rather than the stasis that emerges from commodity culture.

In a gift economy, 'status', 'prestige' or 'esteem' take the place of cash renumeration' as the primary drivers of cultural production and social transaction. Of course, even within a commodity culture, the production of cultural goods is rarely motivated entirely by profit. Artists also seek recognition for what they create; they seek to influence the culture; they seek to build reputations; they seek to express personal meanings. Only a complex set of negotiations within creative industries allow artist to serve both sets of goals at the same time. As Mark Deuze (2006) notes, anxieties about the free circulation of their output within a participatory culture are motivated both by a sense of losing artistic control and by the perceived economic threat to their livelihood.

Conversely, we seem to be seeing a series of misrecognitions between Web 2.0 companies and consumers as the companies misunderstand what motivates participation. On the one hand, consumers increasingly resent the ways that companies transform their labors of love into commodities which can be bought and sold for revenue. There is a growing recognition that profiting on freely given creative labor poses ethical challenges which are in the long run socially damaging to both the companies and the communities involved. On the other hand, many participants are frustrated when companies offer them financial compensations which are at odds with their understanding of the social transactions which are facilitated through the exchange of gifts. Fan communities, for example, have long-standing social taboos against "exploiting" other fans for personal gain, wanting to share their creative goods outside of commodity relations, rather than seeking rewards for what they produce. C3 research affiliate Abigail Derecho argues that the gift economy has gendered implications, with women traditionally associated with crafts in a gift economy and men associated with art within a commodity culture. Hyde would support this argument, suggesting that salaries tend to be lower within those professions which have historically been associated with the gift economy, not simply because they attract more women but also because they provide other kinds of social compensation.

Hyde sees commodity culture and the gift economy as alternative systems for measuring the merits of a transaction. He writes, "A commodity has value... A gift has worth." (p.78) By value, here, Hyde primarily means "exchange value," that is, the rate at which goods and services can be exchanged for money. Such exchanges are "measurable" and "quantifiable" because there are agreed upon measurements of value. By "worth," he means those qualities we associate with things that "you can't put a price on." Sometimes, we refer to what he is calling "worth" as sentimental value. It is not an estimate of what the thing costs but rather what it means to us. Worth is thus variable even among those who participate within the same community, even among those in the same family, hence the complex negotiations which occur around possessions when a beloved member of a family passes away. Worth can not be measured, though it can be negotiated, but in doing so, we have to take claims about worth at face value, since they have to do with internal emotional states.

Commodity culture and the gift economy are animated by different fantasies, which in turn shape the kinds of meanings which are going to be produced and transmitted around the exchange of goods. Hyde writes, "Because of the bonding power of gifts and the detached nature of commodity exchange, gifts have become associated with community and with being obliged to others, while commodities are associated with alienation and freedom" (p. 86). The values which shape exchanges in a commodity culture have to do with personal expression, freedom, social mobility, the escape from constraints and limitations, the enabling of new "possibilities". We sometimes refer to such fantasies as escapism or social experimentation; they are closely associated with the patterns of "transformation" and "plentitude" which Grant McCracken has documented. The fantasies which animate the exchange of gifts are often nostalgic, having to do with the reassertion of traditional values, the strengthening of social ties, the acceptance of mutual obligations, and the comfort of operating within familiar social patterns.

Because the exchange of goods within a gift economy brings with it social expectations, not all gifts can be accepted. In that sense, there are goods and services which literally can not be given away, because even in the absence of an explicit value proposition, consumers are wary of hidden obligations, unstated motives, or hidden interests which come smuggled inside the gift, much like the classic myth of the Trojan Horse. Hyde describes some circumstances where gifts are inappropriate: "On the simplest level, we are wary of gifts in any situation that calls for reckoning and discrimination....A gift, no matter how well intentioned, deflects objective judgement" (p.92). Even traditional societies, then, distinguish between gifts which facilitate generalized good will and bribes which are designed to distort or corrupt process of judgment. At the same time, the translation of gifts into commodities can be socially damaging. Hyde writes:

We do not deal in commodities when we wish to initiate or preserve ties of affection....Emotional connection tends to preclude quantitative evaluation....When a decision involves something that clearly cannot be priced, we refrain from submitting our actions to the calculus of cost-benefit analysis (p.85).

Both sets of category confusions represent potential pitfalls for companies seeking to negotiate the boundaries between commodity culture and the gift economy. That said, Hyde does believe it is possible for there to be valued and meaningful transactions between these two social systems:

The boundary can be permeable....Put generally, within certain limits what has been given us as a gift may be sold in the marketplace and what has been earned in the marketplace may be given as gift. Within certain limits, gift wealth can be rationalized and market wealth can be eroticized (p.357-358).

Hyde's use of the word, "erotic" here is especially evocative, meant to refer to the ways that the exchange of goods gains emotional intensity as it mediates between two or more participants. If "diamonds are a girl's best friend," as the old song goes, it is both because they have extreme value within a commodity culture and because they are emotionally meaningful within a gift economy.

We might understand spreadable media as content which passes between the commodity culture and the gift economy. Each of the above contrasts between the two social systems are helpful in understanding what kinds of terms might best facilitate exchanges between them. Each also helps us to identify historic sites of conflict or misunderstandings between the diversely motivated agents involved in the flow of content across the current mediascape. Many of these contradictions surfaced in the controversy which surrounded the launch of FanLib, a Web 2.0 company which sought to capitalize on the circulation of fan fiction. Fan fiction had been a part of the gift economy of the web for more than a decade, representing a cultural practice which dated back to Star Trek fandom in the 1960s. Seeing their stories as a "labor of love" which was designed to be shared with the community of others who shared their interests, fans have reluctantly charged money to recoup the costs of printing zines but there was a strong prohibition against any attempts to profit financially from the exchange of stories.

Some fans welcomed the emergence of digital distribution because it lowered the costs of sharing stories and thus pulled fan fiction fully into the gift economy. There was also a perception that the absence of financial profit helped to protect fans from prosecution for what might otherwise have been seen as an attempt to capitalize on the original producer's intellectual property. FanLib, however, sought to pull the production and circulation of fan fiction more fully into the commodity culture: they wanted to monetize on the traffic that fan stories drew to their sites, a step which provoked strong backlash from those most committed to fandom's gift economy. They showed little grasp of what motivated the activities of the gift economy: at various times, they sought to compensate fans either through a share of the revenue or through giving them access to the media producers, neither of which reflected the system of status and reputation which had emerged within fandom.

The threat that fan fiction might be commoditized motivated some fans to create the Organization of Transformative Works, which would, among other things, create an alternative web portal for distributing fan created works totally outside of commercial imperatives. Yet, despite the controversy, FanLib did attract a significant number of contributors. C3 researcher Xiaochang Li (2007) discovered that many of those posting on the site did not feel strong ties to the existing fan community and did not understand their cultural production in terms of "gifts" to fellow fans. These fans did not see a conflict between what motivated their creative expression and the logic of a commodity culture. That said, it was not clear that such fans were as valuable to FanLib or the rights holders because they were less "connected" to the larger fan community, were less likely therefore to draw other fans to the site or to help expand the potential markets for the series being depicted.

Value, Worth and the Transfer of Meaning
For a good to move from commodity culture to a gift economy, there has to be some point where value gets transformed into worth, where what has a price becomes priceless, where economic investment gives way to sentimental investment. If we do not understand how this occurs, we probably cannot understand what motivates consumers to "spread" advertising and other media content within their social networks. When people pass along branded content, they are not doing so as paid employees motivated by economic gain; they are doing so as members of social communities involved in activities which are meaningful to them on either an individual or social level. Symbolic goods stop circulating when they take on such economic value that there is no longer an incentive to give them to someone else or where their exchange fails to serve social goals within a particular community. In other words, symbolic goods cease their movement when they assume too much value or too little worth.

In Culture and Consumption, Grant McCracken (1988) brought together anthropological and marketing literature to offer an account of the way "meaning transfer" shapes the circulation of goods. McCracken starts from the premise that the circulation of goods is accompanied by the circulation of meaning: "Meaning is constantly flowing to and from its several locations in the social world, aided by the collective and individual efforts of designers, producers, advertisers, and consumers." Both designers and advertisers draw on meanings already in the culture around them as they seek to construct offerings that will be valued by their potential consumers. Advertising, as seen by McCracken, helps to move both the products and the cultural claims being made about the products into the life world of consumers. Once consumers have purchased the goods and bought into the symbolic meanings that surround them, they perform a series of rituals which are designed to integrate both goods and meanings into their everyday social experiences. In a later revision of this argument, McCracken (2005b) writes "Consumers turn to their goods not only as bundles of utility with which to serve functions and satisfy needs but also as bundles of meaning with which to fashion who they are and the world in which they live." (p.102)

McCracken (1988) identifies four different kinds of consumer rituals which help us to adapt acquired goods into symbolic resources:

• Exchange Rituals -- McCracken suggests that when we select a gift for someone else, we do so with an awareness of what makes this gift meaningful. A lover giving a gift seeks to symbolize something of their emotional investment in the relationship -- think about the difference between white and red roses, for example. A parent giving a gift to a child seeks to express and embody some of their hopes for the kind of person that the child will become -- think of the whole line of "Baby Einstein" products for example.
• Possession Rituals -- McCracken argues that consumers spend a great deal of time asserting their claim on goods which enter their lives from the outside. We like to "perform" our ownership of those goods through "cleaning, discussing, comparing, reflecting, showing off and even photographing many...possessions." At a higher level, he describes a process of "personalization" where goods are altered to better express the personality of their owners.
• Grooming Rituals -- McCracken claims that for some goods, meaning is perishable and certain practices need to be repeated in order to extract value and meaning from them. These practices often center around either practices of personal grooming or the grooming of the goods themselves.
• Divestment Rituals -- For McCracken, these rituals need to be performed when goods change hands -- first, to exorcise the imprint of the previous owner so that they may be more fully one's own and then later, to strip aside any emotional investments we have made into goods which we now must dispose or "regift" to others.

Each of these claims may be useful in thinking about how symbolic goods -- such as spreadable media content -- functions in the new world of social networks. But to do so, we need to recognize some core differences. First, for McCracken (1988), goods are "an opportunity to make culture material" (p.88). That is, goods attach symbolic meanings to physical objects. To draw on a now tired but useful distinction, goods are atoms. Yet, the kind of cultural goods we are discussing throughout this white paper are much more often virtual rather than physical, bytes and not atoms. They may still render visible the often implicit assumptions through which we organize our culture: "The consumer system supplies individuals with the cultural materials to realize their various and changing ideas of what it is to be a man or a woman, middle-aged or elderly, a parent, a citizen, or a professional" (p.88). We can see the widgets on our profile pages, the links on our blogs, the refinements on our avatars, as doing a similar kind of social work -- as giving expressive form to our values and performing certain kinds of social identities.

It matters, though, that material goods are limited: they can only exist in one place at one time and to give them to someone else is to give them up yourself. Virtual goods, however, can be shared because they can be infinitely replicated. I can have my "cupcake" on Facebook and eat it too, or more importantly, I can share it with you without having to give it up myself. It is clear that personalization may play as strong if not a stronger role in such a system -- as a means of distinguishing between countless copies of the same cultural good. Yet, we may have to spend less time with divestment rituals because the good we receive is no longer a good taken from the hands of another.

For McCracken (1988), there remains something arbitrary about the assignment of particular meanings to particular goods, with advertisers involved in a series of competing bids for interpretation. Yet in the case of spreadable meaning, what we are circulating is often not the material good but the advertisement itself. It is involved in the exchange of meaning from its conception, though the meanings may change through the process of consumption just as goods may be altered, repurposed, or redeployed by consumers through the processes of possession, grooming, and divestment rituals.

Second, for all of his reliance on anthropological theory, McCracken (1988) holds onto the idea of consumers as individuals who are motivated by personal desires and goals, "engaged in an ongoing enterprise of self-creation," rather than as parts of larger social networks and cultural communities. Indeed, his account of consumption in the North American context stresses all of the ways that identity is optional -- that we choose which social categories are operative and which are irrelevant to our presentation of ourselves. Going back to Hyde (1983), then, the fantasies he sees expressed through consumer goods are those we associate with commodity culture -- those having to do with freedom and individuality -- rather than those of the gift economy-- having to do with tradition and social cohesion.

As we think about why we pass along media content, though, we need to recognize that we are both expressive individuals and social beings, that we seek both to personalize content and to share it with others. We might understand how this process plays out by thinking about the ways social networks change the process of taste-making and gate-keeping which McCracken describes in this essay's discussion of fashion. For McCracken, what counts as fashion gets defined rhetorically through journalists who "serve as gatekeepers of a sort, reviewing aesthetic, social and cultural innovations as these first appear." These professional gatekeepers "winnow" down selections before these options even reach the population of early adopters. In a social network, however, this power of evaluation and "winnowing" is dispersed. Each member potentially assumes the role of grassroots intermediary, contributing to a collective process which evaluates and ranks cultural goods and thus speeds or retards their circulation.

References:
Deuze, Mark (2006). "Media Work and Institutional Logics," Deuzeblog, July 18.

Hyde, Lewis. (1983). The Gift: Imagination and the Erotic Life of Property. New York: Vintage.

McCracken, Grant (1986). Culture and Consumption. Bloomington: Indiana University Press.

If It Doesn't Spread, It's Dead (Part Two): Sticky and Spreadable -- Two Paradigms

This is part two of an eight part series. The report was written by Henry Jenkins, Xiaochang Li, Ana Domb Krauskopf With Joshua Green. Our research was funded by the members of the Convergence Culture Consortium, including GSDM Advertising, MTV Networks, and Turner Broadcasting.

Sticky and Spreadable - Two Paradigms
From Viral to Spreadability
It is not hard to understand why the idea of both memes and the media virus would be attractive to marketers. If the right meme was deployed, theory suggests, it would successfully acquire people, reaching more and more possible consumers as goes. Similarly, Rushkoff's notion of "viral" circulation appeals to advertisers because it allows them to give up control over little more than the specific path of dissemination. In this scenario, they are cast as purposeful agent zeros, unleashing a message that spreads through its own volition, the instructions of replication imbedded in the DNA of the campaign.

But if the rising anxieties over brand equity, appropriation of content, miscommunication, lack of communication, and the ultimate value of viral campaigns is any indication, many advertisers are well aware that this model of "viral" media, which doesn't account for individual or social agency, does not accurately reflect the present media landscape. The idea of the "media virus" breaks down because people are making conscious choices about what media they are passing along and about the forms within which they are circulating it. As we saw in the discussion of the LOLcat meme above, the core message may be manipulated or turned against the original authors as it spreads across the internet. Consumers have shown a remarkable ability to turn advertising slogans and jingles against the companies that originated them. Fans have highjacked popular stories to express profoundly different interpretations than those of their authors.

Metaphors of "viral media" and "memes" emerged during a period of transition in the relationship between consumers and producers: first, this terminology reflected a shift away from the push-based model of the broadcast era towards the pull-based model of the early internet (characterized by talk of "stickiness"); second, the teminology maintained use value as we moved from an era of personalized media towards the increasingly communal practices associated with the rise of social networks and the emergence of what industry guru Tim O'Reilly (2005) identified as "the architecture of participation."

It is somewhat ironic that the idea of the media virus emerged at the same time as a shift towards greater acknowledgment of consumers as participants in meaning making within the networked media space. Shenja van der Graaf, in her 2003 article "Viral Experiences: Do You Trust Your Friends?" maintains "the main feature of viral marketing is that it heavily depends on interconnected peers. Viral Marketing is therefore inherently social" (van der Graaf, 2003, p.8). van der Graaf uses "viral" to describe a condition of movement and distribution of content that is linked to network behavior, and cites participation within a socially networked system as a central requirement of "viral" behavior.

Each step along this process made media companies more dependent upon the active engagement of their consumers and increased the urgency of understanding how and why cultural content circulates. Talk of "memes" and "media viruses" gave a false sense of security at a time when the old attention economy was in flux, resulting in widespread uncertainity about what might motivate consumer "engagement" in this new context. Such terms promised a pseudo-scientific model for thinking about consumer behavior, one which kept power firmly in the hands of media producers. In practice, they simply mystified the process, limiting the industry's ability to understand the complex factors which now shape the creation of value through the circulation of content within these new social networks.

We believe that the confusion wrapped surrounding the concepts of "memes" and "viruses" are not going to be easily resolved. As we have seen, the terms are at once too encompassing and too limiting; they introduce false assumptions about how culture operate; they distort the power relations between producers and consumers at a time when media companies and brands need to learn to respect the increasingly empowered roles which their users are playing in the circulation and production of meaning around their products. Given these limits, these words mislead more than they clarify and need to be retired. To put it bluntly, the viral is not only sick; it's pushing up the daisies.

For that reason, we are proposing an alternative terminology, one which we think allows us to construct a more effective model that might inform future strategies. Rather than speaking about "viral media," we prefer to think of media as spreadable. Spreadability as a concept describes how the properties of the media environment, texts, audiences, and business models work together to enable easy and widespread circulation of mutually meaningful content within a networked culture. Talking about spreadability invites us to ask four basic questions:

1. What aspects of the contemporary media environment support the spread of media across different communities?


2. How do consumers create value for themselves and for companies through their spread of media?


3. What properties of content make it more likely to be spread?


4. How do companies benefit from the spread of their content?

The concept of "spreadability" preserves much of what was useful about the earlier models -- the idea that the movement of messages from person to person, from community to community, over time increases their effectiveness, and expands their impact. It recognizes the ways that later theorists such as van der Graaf or Knoebel and Lankshear have revised the earliest, relatively static and passive conceptions of "memes" and "viruses" to reflect the realities of the new social web, while suggesting this emerging paradigm is so substantively different from the initial conceptualizations as to require a new terminology. This new "spreadable" model allows us to avoid metaphors of "infection" and "contamination" which over-estimate the power of media companies and underestimate the agency of consumers. In so far as these metaphors distort the actual factors shaping the spread of media content in a networked culture, they result in less than fully effective campaigns. In this emerging model, consumers play an active role in "spreading" content rather than being the passive carriers of viral media: their choices, their investments, their actions determine what gets valued in the new mediascape. Recentering the discussion on choices consumers make, rather than choices media companies make, forces advertising and entertainment companies to pay closer attention to consumer's motivations and thus to design content which better aligns with their interests; it will also allow companies to adopt policies which sustain rather than repress this desire to help circulate relevant material throughout their social networks.

While older models of "memes" and "media viruses" focused attention on how ideas replicate and propagate, a spreadability model assumes that value originates as much through the act of transformation as through direct circulation. Spreadability assumes a world where mass content gets repositioned as it enters into a range of different niche communities. When material is produced according to a one-size-fits-all model, it necessarily imperfectly fits the needs of any given group of consumers. As content spreads, then, it gets remade -- either literally through various forms of sampling and remixing -- or figuratively via its insertion into ongoing conversations and interactions.

Such repurposing doesn't necessarily blunt or distort the goals of the original communicator. Rather, it may allow the message to reach new constituencies where it would otherwise have gone unheard. C3 affiliated researcher Grant McCracken (2005) points towards such a model when he suggests that the word consumer should be replaced by a new term, multiplier, to reflect the fact consumers expand the potential meanings that get attached to a brand by inserting it into a range of unpredicted contexts of use.

There is something in the term that invites us to ask whether the product, brand, innovation, campaign does actually give the "multiplier" anything he can, er, multiply.... Furthermore, "multipiers" also bids us ask, down the road, whether indeed the product, brand, innovation actually produced anything in the world. Did the multipliers multiply it, or is it still just sitting there? Finally, the term multipler may help marketers acknowledge more forthrightly that whether our work is a success is in fact out of our control. All we can do is to invite the multiplier to participate in the construction of the brand by putting it to work for their own purposes in their own world. When we called them "consumers" we could think of our creations as an end game and their responses as an end state. The term "multiplier" or something like it makes it clear that we depend on them to complete the work.

We might compare these brand "multipliers" to "lead users" (Von Hippel, 2006): lead users (Ford, 2006) enable user innovation, helping to find and fix flaws, identify new markets, or model new uses of manufactured goods once they have shipped to market; these "multipliers" perform some of this same work for cultural goods, taking them places and deploying them in ways that would not have been envisioned by the people who produced them. Some of those uses will be tangential to the goals of the media companies; some may generate alternative sources of profit; some may expand the potential audience for entertainment properties or open the brand message to new interpretations and uses.

Consumers in this model are not simply "hosts" or "carriers" of alien ideas, but rather grassroots advocates for materials which are personally and socially meaningful to them. They have filtered out content which they think has little relevance to their community, while focusing attention on material which they think has a special salience in this new context. Spreadability relies on the one true intelligent agent -- the human mind -- to cut through the clutter of a hyper-mediated culture and to facilitate the flow of valuable content across a fragmented marketplace. Under these conditions, media which remains fixed in its location and static in its form fails to generate sufficient public interest and thus drops out of these ongoing conversations.

Spreadable and Sticky -- Two Models of Media Contact
We can understand what we mean by spreadablity by way of a contrast with earlier notions of "stickiness." A review of the top ten hits on Google for "stickiness" offers us a fairly consistent sense of the word's current functional definition. The term "sticky" first and foremost refers to websites which "grab and hold the attention of your visitor" (Meredian, n.d.). Some writers argue that "(customers will) come back and buy more goods, get more advice, and see more ads" (Sanchez, n.d.). Most others measure stickiness in terms of how long the visitor stays on a single visit or how many different pages the visitors looks at in the course of their stay.

Stickiness reflected the assumptions of personalized media: its central unit is the individual consumer. As one writer explains, "Measuring stickiness means that you'll have to track what individuals do, not just mass movements on your site. So you'll have to have them register or place cookies on their computers if you really want to know that much detail." (Nemeth-Johannes, n.d.) And stickiness is associated with pre-structured interactivity rather than open-ended participation with games, quizzes, and polls seen as devices for attracting and holding the interests of consumers.

This emphasis on "stickiness" was closely associated with the ongoing discussion of "push vs. pull" technologies: stickiness reflects anxiety about attracting and holding viewer interest in a world where consumers have to actively seek out the content they desire. Under the stickiness model, value comes either through charging for access to information (through some kind of subscription or service fee), by selling merchandise to consumers through some kind of e-commerce catalog, or by selling the eyeballs of site visitors to some outside party, most often to advertisers.

Sites such as Amazon or eBay represent the triumph of this "stickiness" model -- both sites depend greatly on the return of highly committed and strongly motivated consumers and upon multiple transactions per visit. Yet, even these sites depend on word-of-mouth referrals from satisfied customers, who more often than not discuss their interactions in other contexts, thus helping "spread" the word to potential visitors. As early as 1996 Amazon launched its highly successful affiliate marketing program, which offers designated 'Associates' as much as ten percent in referral fees for purchases made by visitors they helped to attract to retailer's sites. Consumers are encouraged to link their homepages or blogs back to Amazon, providing incentives for them to help increase their community's awareness of the site's products and services.

This program reflects the core insight that different books would be of interest within different communities, that people were more likely to buy books when they were recommended by people they already trusted in other contexts, and that discussion of books emerged organically in the midst of a range of other conversations and interactions. The Associates program, thus, reflects the value which comes in "spreading" one's message across a range of niche communities rather than seeking simply to attract and hold the attention of site visitors.

Put schematically, we might map nine core distinctions between Stickiness and Spreadability:

1. Stickiness seeks to attract and hold the attention of site visitors; Spreadability seeks to motivate and facilitate the efforts of fans and enthusiasts to "spread" the word.


2. Stickiness depends on concentrating the attention of all interested parties on a specific site or through a specific channel; spreadability seeks to expand consumer awareness by dispersing the content across many potential points of contact.


3. Stickiness depends on creating a unified consumer experience as consumers enter into branded spaces; spreadability depends on creating a diversified experience as brands enter into the spaces where people already live and interact.


4. Stickiness depends on prestructured interactivity to shape visitor experiences; spreadability relies on open-ended participation as diversely motivated but deeply engaged consumers retrofit content to the contours of different niche communities.


5. Stickiness typically tracks the migrations of individual consumers within a site; Spreadability maps the flow of ideas through social networks.


6. Under stickiness, a sales force markets to consumers; under spreadability, grassroots intermediaries become advocates for brands.


7. Stickiness is a logical outgrowth of the shift from broadcasting's push model to the web's pull model; spreadability restores some aspects of the push model through relying on consumers to circulate the content within their own communities.


8. Under stickiness, producers, marketers, and consumers are separate and distinct roles; spreadability depends on increased collaboration across and even a blurring of the distinction between these roles.


9. Stickiness depends on a finite number of channels for communicating with consumers; spreadability takes for granted an almost infinite number of often localized and many times temporary networks through which media content circulates.

In short, for media companies to fully grasp the advantages of spreadability, they have to unlearn the lessons of "stickiness," lessons which may be less effective than they once seemed, as a consequence of the next phase of evolution in the media ecology.

Not surprisingly, many sites today struggle to balance between these two competing models, often resulting in disappointment. Consider, for example, the case of Sonific, an early experiment in adopting the spreadable media model within the music industry. In 2006, Sonific offered 'customizable, flexible, Flash-based music widgets' enabling users to stream one or more songs from the Sonific catalog to almost any webpage. Material from Sonfic's catalog could be included in nearly any web-based application -- from modest blogs to social network pages and slideshows. Users could customize playlists and embed music from the catalog into their sites.

Sonfic offered full-length-tracks as free, promotional streams, operating under the "You hear, you like, you buy," rule proposed by UCE Birmingham Professor Andrew Dubber. By early 2008 Sonific had licensed over 200,000 tracks and had 80,000 users, but as of May 1 the service has closed operations citing unworkable licensing with the major record labels.

It seems that the industry's major stakeholders still prefer this turf to remain unlicensed rather than to allow real-life, workable and market-based solutions to emerge by working with new companies such as Sonific. This is not the way forward.
- Sonific's CEO Gerd Leonhard, 2008.

The service's demise is certainly due, in part at least, to the recording industry's resistance to a spreadable model, a model that would actually encourage music fans to distribute content through decentralized networks. The music industry's anxieties about piracy lead them to want to lock down content rather than encouraging consumers to shape its circulation. All of this suggests a moment of transition: old assumptions are going to be hard to displace. For some industries and for some purposes, the sticky model will maintain even as other sectors of the branded entertainment sector are moving towards a more spreadable model. In the short term, we argue that companies need to know what model they are choosing and why.

The focus on spreadable media requires greater attention be paid to the social relations between media producers and consumers. There are significant differences between what motivates consumers to spread content and what motivates producers to seek the circulation of their brands. These differences can be understood in terms of the contrast between commodity culture and the gift economy.

References
Ford, Sam, with Henry Jenkins, Grant McCracken, Parmesh Shahani, Ivan Askwith, Geoffrey Long and Ilya Vedrashko (2006). Fanning the Audience's Flames: Ten Ways to Embrace and Cultivate Fan Communities, Report Prepared for the Members of the MIT Convergence Culture Consortium, Cambridge.
Knobel, Michele & Lankshear, Colin (2007). New Literacies: Everyday Practices & Classroom Learning. Open University Press
Leonhard, Gerd. "Sonific Goes Offline on May 1 2008", Sonific.
McCracken, Grant (2005). "'Consumers' or 'Multipliers': A New Language for Marketing?," This Blog Sits At the Intersection of Anthropology and Economics, November 10.
Meredian Design (n.d.) "Make It Sticky, Make 'Em Stay,"
Nemeth-Johannes, Cindy (n.d.) "Making Sticky Websites," The ABCs of Small Business.
O'Reilly, Tim (2005). "What is Web 2.0?," September 30.
Sanchez, Marcos (n.d.) "Eight Ways to Sticky Sites." Fuse.
van der Graaf, Shenja. "Viral Experiences: Do You Trust Your Friends," (author version), in Sandeep Krishnamurthy (ed.). Contemporary Research in E-Marketing, University of Washington. ed.. Pennsylvania: Idea Publishing, pp.166-185
Von Hippel, Eric (2006). Democratizing Innovation. Cambridge: MIT Press.

If It Doesn't Spread, It's Dead (Part One): Media Viruses and Memes

Over the next eight posts, I am going to be serializing a white paper which was developed last year by the Convergence Culture Consortium on the topic of Spreadable media. This report was drafted by Henry Jenkins, Xiaochang Li, and Ana Domb Krauskopf With Joshua Green. Our research was funded by the members of the Convergence Culture Consortium, including GSDM Advertising, MTV Networks, and Turner Broadcasting.

I was able to share some of the key insights from this research during my opening remarks at the Futures of Entertainment conference last fall, where they have sparked considerable discussion within the branded entertainment sector. We are hoping that sharing this work in progress with you will spark further debate, allowing us to tap the collective intelligence of our readers. Green, Sam Ford, and I are developing this research into a book, which will further map how information circulates across the emerging media landscape.

Introduction: Media Viruses and Memes

Use of the terms "viral" and "memes" by those in the marketing, advertising and media industries may be creating more confusion than clarity. Both these terms rely on a biological metaphor to explain the way media content moves through cultures, a metaphor that confuses the actual power relations between producers, properties, brands, and consumers. Definitions of 'viral' media suffer from being both too limiting and too all-encompassing. The term has 'viral' has been used to describe so many related but ultimately distinct practices -- ranging from Word-of-Mouth marketing to video mash-ups and remixes posted to YouTube -- that just what counts as viral is unclear. It is invoked in discussions about buzz marketing and building brand recognition while also popping up in discussions about guerilla marketing, exploiting social networks, and mobilizing consumers and distributors. Needless, the concept of viral distribution is useful for understanding the emergence of a spreadable media landscape. Ultimately, however, viral media is a flawed way to think about distributing content through informal or adhoc networks of consumers.

Talking about memes and viral media places an emphasis on the replication of the original idea, which fails to consider the everyday reality of communication -- that ideas get transformed, repurposed, or distorted as they pass from hand to hand, a process which has been accelerated as we move into network culture. Arguably, those ideas which survive are those which can be most easily appropriated and reworked by a range of different communities. In focusing on the involuntary transmission of ideas by unaware consumers, these models allow advertisers and media producers to hold onto an inflated sense of their own power to shape the communication process, even as unruly behavior by consumers becomes a source of great anxiety within the media industry. A close look at particular examples of Internet "memes" or "viruses" highlight the ways they have mutated as they have traveled through an increasingly participatory culture.

Given these limitations, we are proposing an alternative model which we think better accounts for how and why media content circulates at the present time, the idea of spreadable media. A spreadable model emphasizes the activity of consumers -- or what Grant McCracken calls "multipliers" -- in shaping the circulation of media content, often expanding potential meanings and opening up brands to unanticipated new markets. Rather than emphasizing the direct replication of "memes," a spreadable model assumes that the repurposing and transformation of media content adds value, allowing media content to be localized to diverse contexts of use. This notion of spreadability is intended as a contrast to older models of stickiness which emphasize centralized control over distribution and attempts to maintain 'purity' of message.

In this section, we will explore the roots of the concept of viral media, looking at the concept of the "media viruses" and its ties to the theory of the "meme." The reliance on a potent biological metaphor to describe the process of communication reflects a particular set of assumptions about the power relations between producers, texts, and consumers which may obscure the realities these terms seek to explain. The metaphor of "infection" reduces consumers to the involuntary "hosts" of media viruses, while holding onto the idea that media producers can design "killer" texts which can ensure circulation by being injected directly into the cultural "bloodstream." While attractive, such a notion doesn't reflect the complexity of cultural and communicative processes. A continued dependency on terms based in biological phenomena dramatically limits our ability to adequately describe media circulation as a complex system of social, technological, textual, and economic practices and relations.

In the following, we will outline the limits of these two analogies as part of making the case for the importance of adopting a new model for thinking about the grassroots circulation of content in the current media landscape. In the end, we are going to propose that these concepts be retired in favor of a new framework -- Spreadable Media.

Definitional Fuzziness
Consider what happened when a group of advertising executives sat down to discuss the concept of viral media, a conversation which demonstrates the confusion about what viral media might be, about what it is good for, and why it's worth thinking about. One panelist began by suggesting viral media referred to situations "where the marketing messaging was powerful enough that it spread through the population like a virus," a suggestion the properties of viral media lie in the message itself, or perhaps in those who crafted that message. The second, on the other hand, described viral media in terms of the activity of consumers: "Anything you think is cool enough to send to your friends, that's viral." Later in the same exchange, he suggested "Viral, just by definition, is something that gets passed around by people."

As the discussion continued, it became clearer and clearer that viral media, like art and pornography, lies in the eye of the beholder. No one knew for sure why any given message "turned viral," though there was lots of talk about "designing the DNA" of viral properties and being "organic" to the communities through which messages circulated. To some degree, it seemed the strength of a viral message depends on "how easy is it to pass", suggesting viralness has something to do with the technical properties of the medium, yet quickly we were also told that it had to do with whether the message fit into the ongoing conversations of the community: "If you're getting a ton of negative comments, maybe you're not talking about it in the right place."

By the end of the exchange, no one could sort out what was meant by "viral media" or what metrics should be deployed to measure its success. This kind of definitional fuzziness makes it increasingly difficult to approach the process analytically. Without certainty about what set of practices the term refers to, it is impossible to attempt to understand how and why such practices work.

As already noted, the reliance on a biological metaphor to explain the way communication takes place -- through practices of 'infection' -- represents the first dificulty with the notion of viral media. The attraction of the infection metaphor is two-fold:

1. It reduces consumers, often the most unpredictable variable in the sender-message-receiver frame, to involuntary "hosts" of media viruses;


2. While holding onto the idea that media producers can design "killer" texts which can ensure circulation by being injected directly into the cultural "bloodstream."

Douglas Rushkoff's 1994 book Media Virus may not have invented the term "viral media", but his ideas eloquently describe the way these texts are popularly held to behave. The media virus, Rushkoff argues, is a Trojan horse, that surreptitiously brings messages into our homes -- messages can be encoded into a form people are compelled to pass along and share, allowing the embedded meanings, buried inside like DNA, to "infect" and spread, like a pathogen. There is an implicit and often explicit proposition that this spread of ideas and messages can occur not only without the user's consent, but perhaps actively against it, requiring that people be duped into passing a hidden agenda while circulating compelling content. Douglas Rushkoff insists he is not using the term "as a metaphor. These media events are not like viruses. They are viruses . . . (such as) the common cold, and perhaps even AIDS" (Rushkoff, 9, emphasis his).

Media viruses spread through the datasphere the same way biological ones spread through the body or a community. But instead of traveling along an organic circulatory system, a media virus travels through the networks of the mediaspace. The "protein shell" of a media virus might be an event, invention, technology, system of thought, musical riff, visual image, scientific theory, sex scandal, clothing style or even a pop hero -- as long as it can catch our attention. Any one of these media virus shells will search out the receptive nooks and crannies in popular culture and stick on anywhere it is noticed. Once attached, the virus injects its more hidden agendas into the datastream in the form of ideological code -- not genes, but a conceptual equivalent we now call "memes" (Rushkoff, p.9-10).

The "hidden agenda" and "embedded meanings" Rushkoff mentions are the brand messages buried at the heart of viral videos, the promotional elements in videos featuring Mentos exploding out of soda bottles, or Gorillas playing the drumline of In the Air Tonight . The media virus proposition is that these marketing messages -- messages consumers may normally avoid, approach skeptically, or disregard altogether -- are hidden by the "protein shell" of compelling media properties. Nestled within interesting bits of content, these messages are snuck into the heads of consumers, or wilfully passed between them.

These messages, Rushkoff and others suggest, constitute "memes", conceived by evolutionary biologist Richard Dawkins in 1976 as a sort of cultural version of the gene. Dawkins was looking for a way to explain cultural evolution, imagining it as a biological system. What genes are to genetics, he suggested, memes would be to culture. Like the gene, the meme is driven to self-create, and is possessed of three important characteristics:

1. Fidelity -- memes have the ability to retain their informational content as they pass from mind to mind;


2. Fecundity -- memes possess the power to induce copies of themselves;


3. Longevity -- memes that survive longer have a better chance of being copied.

The meme, then, is "a unit of information in a mind whose existence influences events such that more copies of itself get created in other minds" (Brodie, 1996, p. 32). They are the ideas at the center of virally spread events, some coherent, self-replicating idea which moves from person-to-person, from mind-to-mind, duplicating itself as it goes.

Language seems to 'evolve' by non-genetic means and at a rate which is orders of magnitude faster than genetic evolution. Just as genes propagate themselves in the gene pool by leaping from body to body via sperms or eggs, so memes propagate themselves in the meme pool by leaping from brain to brain via a process which, in the broad sense, can be called imitation (Dawkins, 1976, p.189).

Dawkins remained vague about the granularity of this concept, seeing it as an all-purpose unit which could explain everything from politics to fashion. Each of these fields are comprised of good ideas, good ideas which, in order to survive, attach themselves to media virii -- funny, catchy, compelling bits of content -- as a vehicle to infect new minds with copies of themselves.

We are all susceptible to the pull of viral ideas. Like mass hysteria. Or a tune that gets into your head that you keep on humming all day until you spread it to someone else. Jokes. Urban Legends. Crackpot religions. Marxism. No matter how smart we get, there is always this deep irrational part that makes us potential hosts for self-replicating information. (Neil Stephenson, Snow Crash, 1992, p.399)

Though imagined long before the rise of the Internet and the Web, the idea of the meme has been widely embraced as a way of talking about the rapid dispersion of informationn and the widespread circulation of concepts which characterize the digital era. It has been a particularly attractive way to think about the rise of Internet fads like the LOLcats or Soulja Boy, fads considered seemingly trivial or meangingless. The content which circulates in such a fashion is seen as simplistic, fragmentary, and essentially meaningless, though it may shape our beliefs and actions in significant ways. Wired magazine (Miller, 2007) recently summed it up as a culture of "media snacks":

We now devour our pop culture the same way we enjoy candy and chips - in conveniently packaged bite-size nuggets made to be munched easily with increased frequency and maximum speed. This is snack culture - and boy, is it tasty (not to mention addictive).

This description of snacks implies that they are without nutritional value, trivial or meaningless aspect of our culture, a time waste. And if this meaningless content is self-replicating then consumers are "irrational," and unable to escape their infection. Yet these models -- the idea of the meme and the media virus, of self-replicating ideas hidden in attractive, catchy content we are helpless to resist -- is a problematic way to understand cultural practices. We want to suggest that these materials travel through the web because they are meaningful to the people who spread them. At the most fundamental level, such an approach misunderstands the way content spreads, which is namely, through the active practices of people. As such, we would like to suggest:

1. That "memes" do not self-replicate;


2. That people are not "susceptible" to this viral media;


3. That viral media and Internet memes are not nutritionally bereft, meaningless 'snacks'.

The Problem of Agency
Central to the difficulties of both the meme and the media virus models is a particular confusion about the role people play in passing along media content. From the start, memetics has suffered from a confusion about the nature of agency. Unlike genetic features, culture is not in any meaningful sense self-replicating -- it relies on people to propel, develop and sustain it. The term 'culture' originates from metaphors of agriculture: the analogy was of cultivating the human mind much as one cultivates the land. Culture thus represents the assertion of human will and agency upon nature. As such, cultures are not something that happen to us, cultures are something we collectively create. Certainly any individual can be influenced by the culture which surrounds them, by the fashion, media, speech and ideas that fill their daily life, but individuals make their own contributions to their cultures through the choices which they make. The language of memetics, however, strips aside the concept of human agency.

Processes of cultural adaptation are more complex than the notion of meme circulation makes out. Indeed, theories for understanding cultural uptake must consider two factors not closely considered by memetics: human choice and the medium through which these ideas are circulated. Dawkins writes not about how "people acquire ideas" but about how "ideas acquire people." Every day humans create and circulate many more ideas than are actually likely to gain any deep traction within a culture. Over time, only a much smaller number of phrases, concepts, images, or stories survive. This winnowing down of cultural options is the product not of the strength of particular ideas but of many, many individual choices as people decide what ideas to reference, which to share with each other, decisions based on a range of different agendas and interests far beyond how compelling individual ideas may be. Few of the ideas get transmitted in anything like their original form: humans adapt, transform, rework them on the fly in response to a range of different local circumstances and personal needs. Stripping aside the human motives and choices that shape this process reveals little about the spread of these concepts.

By the same token, ideas circulate differently in and through different media. Some media allow for the more or less direct transmission of these ideas in something close to their original form -- as when a video gets replayed many times -- while others necessarily encourage much more rapid transformations -- as occurs when we play a game of "telephone" and each person passing along a message changes it in some way. So, it makes little sense to talk about "memes" as an all-purpose unit of thought without regard to the medium and processes of cultural transmission being described. Indeed, discussing the emergence of Internet memes, education researchers Michael Knobel and Colin Lankshear (2007) suggest Dawkins' notion of memetic 'fidelity' needs to be done away with altogether. Defining the Internet meme as the rapid uptake and spread of a particular idea, presented as a written text, image, language, "'move' or some unit of cultural "stuff", Knobel and Lankshear suggest adaptation is central to the propogation of memes:

Many of the online memes in this study were not passed on entirely 'intact' in that the meme 'vehicle' was changed, modified, mixed with other referential and expressive resources, and regularly given idiosyncratic spins by participants...A concept like 'replicability' therefore needs to include remixing as an important practice associated with many successful online memes, where remixing includes modifying, bricolaging, splicing, reordering, superimposing, etc., original and other images, sounds, films, music, talk, and so on. (Knobel and Lankshear, 2007, p.208-209)

Their argument is particularly revealing as a way to think about just what comprises the object at the heart of the Internet meme. The recent "LOLcat" Internet meme, built so heavily upon remixing and appropriation, is a good case study to illustrate the role of remixing in Internet memes. "LOLcats" are pictures of animals, most commonly cats, with digitally superimposed text for humorous effect. Officially referred to as "image macros," the pictures often feature "LOLspeak", a type of broken English that enhances the amusing tone of the juxtaposition. On websites such as icanhascheezburger.com, users are invited to upload their own "LOLcats" which are then shared throughout the web.

Over time, different contributors have stretched the "LOLcat" idea in many different directions which would not have been anticipated by the original posters -- including a whole strand of images centering around Walruses and buckets, the use of "LOLspeak" to translate religious texts (LOLbible) or represent complex theoretical arguments, the use of similar image macros to engage with Emo culture, philosophy (loltheorists), and dogs (LOLdogs, see: ihasahotdog.com).

So just what is the "meme" at the centre of this Internet meme? What is the idea that is replicated? More than the content of the pictures, the "meme" at the heart of this Internet phenomenon is the structure of the picture itself --the juxtaposition, broken English, and particularly the use of irreverent humor. Given the meme lies in the structure, however -- how to throw the pot rather than the pot itself -- then the very viability of the meme is dependent on the ability for the idea to be adapted in a variety of different ways. In this sense, then, it is somewhat hard to see how contained within this structure is a "message" waiting to occupy unsuspecting minds.

The re-use, remixing and adaptation of the LOLcat idea instead suggest that the spread and replication of this form of cultural production is not due to the especially compelling nature of the LOLcat idea but the fact it can be used to make meaning. A similar situation can be seen in the case of the "Crank Dat" song by Soulja Boy, which some have described as one of the most succesful Internet memes of 2007. Soulja Boy, originally an obscure amateur performer in Atlanta, produced a music video for his first song "Crank Dat", which he uploaded to video sharing sites such as YouTube. Soulja Boy then encouraged his fans to appropriate, remix, and reperform the song, spreading it through social networks, YouTube, and the blogosphere, in the hopes of gaining greater visibility for himself and his music.

Along the way, Crank Dat got performed countless times by very different communities -- from white suburban kids to black ballet dancers, from football teams to MIT graduate students. The video was used as the basis for "mash up" videos featuring characters as diverse as Winnie the Pooh and Dora the Explorer. People added their own steps, lyrics, themes, and images to the videos they made. As the song circulated, Soulja Boy's reputation grew -- he scored a record contract, and emerged as a top recording artist. -- in part as a consequence of his understanding of the mechanisms by which cultural content circulates within a participatory culture.

The success of "Crank Dat" cannot be explained as the slavish emulation of the dance by fans, as the self-replication of a "compelling" idea. Rather, "Crank Dat" spread the way dance crazes have always spread - through the processes of learning and adaptation by which people learn to dance. As CMS student Kevin Driscoll discusses, watching others dance to learn steps and refining these steps so they express local experience or variation are crucial to dance itself. Similarly, the adaptation of the LOLcat form to different situations -- theory, puppies, politicians -- constitute processes of meaning making, as people use tools at their disposal to explain the world around them.

Next Time: We will compare and contrast "stickiness" and "spreadability" as competing paradigms shaping the practices of web 2.0.

References

Brodie, Richard (1996). Virus of the Mind: The New Science of the Meme, Seattle: Integral Press

Dawkins, Richard (1976). The Selfish Gene, Oxford: Oxford University Press

Knobel, Michele & Lankshear, Colin (2007). New Literacies: Everyday Practices &
Classroom Learning. Open University Press

McCracken, Grant (2005a). "'Consumers' or 'Multipliers': A New Language for
Marketing?," This Blog Sits At the Intersection of Anthropology and Economics,
November 10.

Miller, Nancy (2007). "Minifesto for a New Age," Wired, March.

Rushkoff, Douglas. (1994) Media Virus: Hidden Agendas in Popular Culture. New York:
Ballantine.

Stephenson, Neil (1992). Snow Crash. New York: Bantam.

Convergence and Disturbance: New Media, Networked Publics, and Pakistan

The above video is one of a large number posted via Youtube by students in Pakistan to share what was happening in their country during the 2007-2008 political emergency. During a time when the government was tightening its control over traditional media, citizen journalists took on vital functions in fostering public debate, insuring the spread of important information, monitoring elections, and helping the outside world understand what was happening.

Huma Yusuf, a recently graduate Comparative Media Studies student, has shared an important analysis of the role which grassroots media played during the crisis through the Center for Future Civic Media website. While in our program, Yusuf wrote a thesis, "Tactical Cities: Negotiating Violence in Karachi, Pakistan," which she hopes to turn into a book about how everyday citizens in her home city make sense of the everyday experience of political violence. A native of Pakistan and a professional journalist, Yusuf offers a significant third world perspective to our understanding of the impact of new media on the public sphere. There's a wealth of significant information, including links to key blogs and videos, contained in "Old and New Media: Converging During the Pakistan Emergency (March 2007-February 2008)."

Yusuf's analysis was deeply informed by concepts she learned during her time in the Comparative Media Studies Program and her involvement with the Center for Future Civic Media, especially her understanding of the "hybrid" and "converged" media landscape which effected the flow of communications in her home land and her consideration of the ways that mobile technologies might be helping to close the participation gap, offering unique ways of bridging between the discourse of university students and the average man and woman in the street. In the post that follows, I want to flag some of her key findings in hopes that they intrigue you enough to check out the fuller report.

Yusuf offers this summary of the report's key findings:

This research finds that the Pakistani media landscape is multifaceted, comprising a combined--or alternating--use of different mainstream media sources, digital technologies, and new media platforms, depending on availability and security. Moreover, the study finds that the participation gap--the ability to meaningfully use digital technologies and new media--impacts participatory behavior and civic action far more than the digital divide, which is often overcome through the combined use of different technologies. The study also concludes that new media platforms are increasingly effective as tools for community organizing and information dissemination, that authoritarian regimes are quick to adapt digitally networked technologies to their own ends, and that news reporting in Pakistan is gravitating towards a hybrid model whereby old and new media platforms collaborate to keep the public informed.

Over the several month long crisis, the government sought to repress alternative channels of communication almost as fast as they emerged, yet activists and citizen journalists were able to exploit the proliferation of different communications channels to stay one step ahead of censorship:

As an increasing number of Pakistanis turned to YouTube, Flickr, Facebook, and SMS text messages as alternate media portals, the government clamped down on these sources. Between March 2007 and February 2008, cellphone networks were jammed, internet service providers were instructed to block the YouTube website, internet connectivity was limited or shut down, and blogging softwares were banned. Moreover, the authorities came to monitor the public's use of new media platforms: images of anti-government rallies posted to Flickr were used to identify and arrest protesters....

The only antidote to the government's control of digital and new media tools, this paper shows, was the widening of the networked public sphere to include Pakistanis in the diaspora and global media sources. For example, when the government blocked news channels and jammed cellular networks in November 2007, young Pakistanis across the globe continued to plan and organize protest rallies via the social networking site Facebook. Similarly, when university students demanding the restoration of an independent judiciary realized that security officials had prevented journalists from covering their protest, they submitted self-generated video clips and images to CNN's iReport, an online citizen journalism initiative. Indeed, as Pakistan's media landscape became a hybrid model in which professional and amateur journalists generated and disseminated news by whatever means possible, international mainstream media outfits such as CNN, the BBC, and the UK-based Channel 4 increasingly sought out hyperlocal reporting posted to local blogs, YouTube, and Facebook.

As students and other concerned citizens began to recognize the growing centrality of these grassroots modes of communication to public understanding of the crisis, they took on more and more responsibility, insuring detailed documentation, taking their cell phone cameras into the streets to record what was happening and sending it to the outside world as quickly as possible. Often, students inside Pakistan were working in concert with Pakistani students elsewhere to insure the smooth flow of information. Yusuf, for example, cites the efforts of Harvard undergraduate Samad Khurram, who helped mobilize protesters in Pakistan from his Cambridge dorm room by maintaining an important newsletter and mailing list.

In some cases, especially in regard to the assassination of former prime minister Benazir Bhutto, citizen journalists played a key role in undermining official accounts:

Soon after Bhutto's death had been verified, its cause was contested. Eyewitnesses in Rawalpindi reported hearing gunshots before an explosion. Members of Bhutto's entourage and her colleagues in the Pakistan People's Party (PPP) claimed that the leader had been shot. In the immediate wake of the attack, a team of doctors examined her body and stated in a report that she had an open wound on her left temporal region. A day after the assassination, government officials claimed that Bhutto had died when her head hit the lever of the sunroof of her car as she ducked to avoid an assassin's bullets and/or in response to the sound of a blast caused by a suicide bomber. The question of whether Bhutto died of gunshot wounds or a head injury riveted the nation because the truth would have implications on allegations about lax security and government complicity in the assassination.

An important piece of evidence to help settle this debate came in the form of images and an amateur video generated by a PPP supporter at the rally where Bhutto was killed and subsequently circulated by a popular Karachi-based blogger. By making the footage and images available to the mainstream media and public at large, these citizen journalists sparked an accountability movement that eventually forced the Pakistani government to revisit its account of Bhutto's death.

The web also served ritual functions in the aftermath of Bhutto's death, providing a means for the country as a whole to mourn the passing of a popular leader:

New media platforms were also embraced by young Pakistanis looking to express and archive their grief at the news of Bhutto's passing. Hours after her death, YouTube was inundated with tributes to Bhutto that edited together images from her life to the soundtrack of spiritual music or the national anthem. Online memorial websites such as Respectance.com also became spaces for national mourning featuring biographies and images of Bhutto, testimonies from Pakistanis across the diaspora, and memories of interactions with her. Flickr was also used as a memorial site, as users uploaded their favorite images of the former prime minister, tagged them with prayers and appreciative titles, or contextualized them with commentary on her legacy. Other users uploaded images of flowers and gardens as gifts for the departed leader. The popular social networking site Facebook also became a venue for reactions to Bhutto's death and the news of her son Bilawal Bhutto Zardari's appointment as her successor. In the wake of Bhutto's death, over 400 Facebook groups commemorating her or showing solidarity with her politics emerged on the site.

Here, I am reminded of the ways digital media served similar functions for American students in the wake of the Virginia Tech shootings or for that matter, although the web was at a different stage of its development, in the aftermath of 9/11.

When mainstream journalists were blocked from overseeing the elections in Pakistan, citizen journalists took on new responsibilities to monitor the polls and to spread the word about political violence:

According to The Wall Street Journal, the Free and Fair Election Network (FAFEN), an independent coalition of non-governmental organizations, enlisted over 20,000 civilians to observe polling stations and pre-election campaigning in more than 250 election zones. Such recruitment was unprecedented in FAFEN's history. Speaking to The Wall Street Journal, Ahmed Bilal Mehboob, the executive director of the Pakistan Institute of Legislative Development and Transparency, another election monitoring group, said, "Never before has there been such large-scale mobilization for a Pakistani election.... The role civil society is playing has been a real positive."...

Mediated civic engagement was not restricted to activists, citizen journalists, and civilian monitors alone. On election day, average voters used SMS text messages to urge their friends, family, and colleagues to vote. One SMS that was widely circulated on the morning of the elections read: "With the elections, lets all light a flame of hope, that we will not let Pakistan be destroyed by people who are not part of us." Moreover, SMS text messages were used to counter widespread fear that there would be violence and bomb blasts at polling stations.

In the west, we often think of these tools -- Flickr, YouTube, text messaging -- primarily in terms of their place in our social and recreational lives. I've often argued that we are acquiring through our play and through our consumption of popular culture skills and knowledge which we will later deploy towards more serious ends in changing the world around us. I've also suggested that the recent presidential campaign pointed to many different ways that candidates and movements were building a bridge between participatory culture and participatory culture. In Yusuf's report on the Pakistan crisis, a somewhat different pattern emerges:

In Pakistan, however, access to information--rather than the desire to participate--has driven the adoption of new media platforms. When old media distribution channels were compromised, new media was harnessed to fill in the gaps and maintain a flow of news and information. As such, new media in Pakistan has helped old media survive. The result is a media amalgamation in which information is pushed to the public, promiscuously distributed across broadcast media, new media platforms, and various digital technologies to prevent being disrupted or corrupted by the authorities. Thanks to amateurs and activists, students and concerned civilians, a nugget of information can leap from local televised news broadcasts to YouTube to SMS text message to FM radio broadcasts to blog posts to international news reports--whatever it takes to go public.

It would be a mistake to conclude this paper with the impression that digital technologies and new media platforms are the exclusive preserve of educated and privileged activists and citizen journalists, used solely for information dissemination and community organizing. Indeed, some of the best uses of new media and digital technologies address highly localized issues and are emergent, ad hoc, and culturally specific. For example, the residents of Karachi occasionally create an ad hoc, networked public sphere using FM radio broadcasts, cellphones, and landline connections not only to negotiate urban violence, as they did during the Emergency, but also to navigate flash floods during the monsoon, negotiate bad traffic owing to construction, and monitor protest rallies through the city.

This shows how people empowered by creativity and a commitment to aiding their community can use old and new media technologies to make a difference, even on an ad hoc basis. The sheer pervasiveness of new media platforms and digital technologies in Pakistan is leading to a situation whereby not only the digital divide, but also the participation gap, is being narrowed in ways that are unpredictable and unfamiliar, yet highly sustainable because locally relevant.

Yusuf's conclusion suggests that the local conditions in Pakistan, especially in regard to mobile media, resulted in considerable experimentation and innovation -- born as much from desperation as from entrepreneurship -- in how new media tools can be deployed towards civic ends. One reason the Center for Future Civic Media commissioned Yusuf to prepare her report was our recognition that we might have much to learn about the deployment of networked publics in our own society through a better understanding of the techniques which have emerged in Pakistan.

That's Me All Over: Catching Up With Myself Over the Holidays

I've always loved that moment in The Wizard of Oz where the flying monkeys have knocked (not to mentioned pulled) the stuffing out of the Scarecrow. His body lies like an empty sack. His head's been thrown someplace else. And the straw lies scattered on the ground. And he looks out and says, "well, that's me all over." There are many days when I know how he feels and also appreciate his self-deflating sense of humor.

All of this is by way of saying that I flew too much, spoke too much, and otherwise stretched myself way too thin in 2008 and I hope that the steps I've taken at the end of the year will put me in a position to slow down a little in the coming year.

That said, today's post is intended to share with you some of the digital traces which survive from some memorable speaking gigs that I did last year. Each of these represents content I had planned to post at some point last year and never got around to sharing. I figured I'd start the new year by clearing out my inbox.

For example, the day before the election, I spoke at the University of Oregon in Eugene, sharing some of my thoughts about the role of new media and popular culture in the 2008 presidential campaign. While I was there, they got me into the studio to tape a segment of the University of Oregon Today, which recently went up on the web. I was in a particularly reflective frame of mind, talking about some core themes of my work -- especially about the shifting relations between fandom and academia, about the goals and ideals of the Comparative Media Studies Program, about convergence culture, and about politics as a transmedia practice. I will especially value this interview as recording many of the core talking points about the Comparative Media Studies Program just a few weeks before I announced my decision to leave the program. It should give you some sense of why it was so hard for me to walk away from what we had built at MIT.

Earlier in the year, I participated in a lively and spirited exchange at the Consumer Research Conference here in Boston. Joshua Green, Sam Ford, and I had been invited to represent the Convergence Culture Consortium in a mock debate with some of the key thinkers in the field of Consumer Research. We begin the debate slinging zingers at each other, but as the conversation went along, we all became so engrossed in the points of contact between the two fields of research. Consumer Research shares many core assumptions with the Cultural Studies tradition which informs my own research but it has by and large taken shape in a business school context. To be honest, few of my cultural studies colleagues have ever walked across campus to talk with their counterparts in the business school and we know very little about the research being done there, even when it explores some of the same themes or developments shaping our own research. I'm very lucky to have made contact many years ago with Robert Kozinets who has been a key thinker on the topic of "brand communities" and who has been my bridge into the Consumer Research space.Such interdisciplinary conversations should occur more often. I know that I have many readers who come from industry or Business School backgrounds and so I'm grateful that you've been open, on your part, to such dialog.

My former student, Vanessa Bertozzi, now works as a community organizer inside Etsy, an online arts and crafts community. The community had been struggling with issues of copyright and fair use as they were more and more attracting fan artists. Bertozzi, with whom I did research on Young Artists for an essay that ended up in the recent book, Engaging Art: The Next Great Transformation of America's Cultural Life (edited by Steven J. Tepper and Bill Ivey), asked me to join her online for a real time but virtual conversation about the nature of fan art, about appropriation as a transformative and expressive practice, and about the legal and ethical implications of a world where many of us create in response to existing media texts. In many ways, this exchange brought me back to ideas I first explored in Textual Poachers almost twenty years ago.

While I was speaking at the International Communications Association in Montreal last spring, I was asked to do an interview about mobile communications, new media literacies, user-generated content, and privacy for a multimedia web project being developed by Steven James May, an MA candidate at Ryerson University. I had no idea how creative May was going to get in terms of the context for the interview. He talked to me out on one of the main streets of one of Canada's busiest cities, standing inside a phone booth, and holding an outsized early mobile telephone. People were stopping on the street to stare at the strange configuration of media and at one point, an academic associate stopped, yanked out his cellphone camera, adding one more layer of mediation and telecommunication to the mix. May's project is now up on the web and my somewhat befuddled interview now lives alongside interviews with Greg Elmer, danah boyd, Toby Miller, Jonathon Zittrain, and David Weinberger, among others.

The Campaign That Never Quite Happened...

Next week, I will be moderating an event hosted by the MIT Communications Forum and the Center for Future Civic Media which will reflect back on the role of digital media during the current Presidential campaigns. Here are the details:

The campaign & the media, 2

Thursday, Nov. 13, 2008
5-7 p.m.
Bartos Theater

Abstract

The Obama campaign's extensive deployment of digital media, especially its tech-savvy outreach to the young, was widely reported before the election. Some predicted that this digital advantage would make a decisive difference. Did it? And more broadly, what role did the Internet play in the election? How has it changed presidential politics? What are the future implications of the impact of new media on journalism and on American society? These and other questions will be addressed by our speakers.

Speakers

Marc Ambinder is an associate editor at The Atlantic and a contributing editor to both the Hotline and National Journal. He blogs at marcambinder.theatlantic.com.

Cyrus Krohn is director of the Republican National Committee's eCampaign Division. He joined the RNC following two years at Yahoo! as director of content production and election strategy. Previously, he was Slate's first employee and then publisher while the webzine was owned by Microsoft.

Ian V. Rowe oversees MTV's on-air, online and off-air pro-social campaigns including the 2008 Choose or Lose campaign in which a team of citizen journalists submit weekly campaign reports online and via mobile technologies.

If you live in Boston, you should join us for the event. If not, you should keep an eye out for the webcasts which follow quickly after any MIT Communications Forum. You can check out the video of an earlier Communications Forum event focused on the election here.

As I've been prepping for this event, I've found myself reflecting back on some of the landmark examples of the digital campaign season. Every four years, we see enormous innovation in the deployment of digital media to connect candidates to voters. I've been documenting some of these examples of civic uses of media here in the blog throughout the year. Historically, the two periods of time where the most intense amount of media change occurs is during wars (see the emergence of light weight portable cameras during WWII and its subsequent impact on documentary and news production) and during campaigns. Yet, for some largely self-serving reason, we always hear pundits after the fact proclaim that "new media really didn't make that much difference" and insist that this was not the year when new media replaced old media at the center of our political process. I am sure we will hear similar comments by the end of this week no matter what the outcome of the election.

Certainly I'd argue against the either-or logic which sees new media gaining power and influence only at the expense of old media. For example, we might point to the ways that digital downloads and spreadable media insured that more Americans got to see the Katie Couric-Sarah Palin interview or for that matter, the Tina Fey Saturday Night Live spoofs of Palin. (As I've been speaking to older audiences in recent weeks, I've been fascinated to see how many over-50-year-olds had downloaded the Saturday Night Live sketches -- given our stereotype that seniors are not the ones watching television on-line and not the intended market for late night political comedy.) One can make the case that old and new media worked in mutually reinforcing ways throughout the campaign -- each directing attention to the other and insuring that any meaningful bit of content was seen by the maximum number of voters.

Yet, looking backwards, scanning through the "elephant graveyard" which is the web, we can also see lost opportunities. In the era of television, political advertisements appear, often targeted to a specific market, and then disappear again, with few of them leaving much explicit trace on the culture. But what begins life on the web tends to linger there and we can thus go back and revisit earlier steps in the political process.

I recently watched with some degree of morbid fascination the winners of Moveon's "Obama in 30 Seconds" DIY video contest. This was to have been a stellar example of how participatory culture met participatory democracy. Four years ago, Moveon had encouraged average Americans to put their talent to the task of generating an attack video which powerfully summed up the ills that would come of re-electing W. At the time, I questioned what is being said about civic engagement that they wanted all of us to enter into the messiest part of the political campaigns -- the attack ads. This time around, the organization reversed lens and adopted a much more idealistic goal: asking people to share their vision for why Obama should be elected president.

Here are some of the guidelines from the competition

Senator Obama says his campaign is about "a new kind of politics--a politics without partisan bickering and smear tactics." In keeping with that message, we're looking for positive ads about Barack Obama, not attack ads about others.

Obama was being proclaimed the "post-partisan" candidate and he was speaking often about a "purple America" strategy which would escape the impasse of a "Red America/Blue America." The Obama campaign saw this approach as key to their 50 states strategy and essential if they were to attract independent and moderate Republican voters for the fall campaign. If the election goes the way it has currently been projected, we will see considerable evidence that the Democrats were able to broaden their base. Yet, the idealism of these early advertisements seems quaint given the brutal campaign season we have just gone through.

We've heard so much about "game-changing" moments during the campaign season. Few of them changed the rules of the game, in the way envisioned by this spot; most of them simply shifted who was ahead and by how much in a campaign which was still understood by the news very much as a horse race. Here, young Barrack transforms a playground which pits the reds against the blues into a celebration where everyone joins hands. The spot uses childhood play to envision games without losers and winners, games which value everyone's participation.

Many of the videos accepted Obama's rhetoric about change coming from the bottom up, change being created through collective action by "we the people." The candidate is not the focus of these grassroot videos; the public is, with many different metaphors adopted to signify the potentials for collective action.

This spot interestingly deploys the PC/MAC advertisements as a template for discussing the relations between the Democrats and the Republicans. There are many examples of such parodies in this election cycle which sum up the ideological divides between the parties. But this one is interesting in its refusal to play that game and it's insistence that there are no red and blue states.

Both McCain and Obama entered the election season with commitments to their supporters to change the language of American politics, to "reach across the aisle" and embrace ideas from the other party. Yet, along the way, that rhetoric has broken down. McCain claims that Obama brought this on by refusing to join him in a weekly series of townhall debates across the country. Obama claims that McCain brought this on by adopting a negative "attack ad" approach which has even been questioned by Karl Rove.

What does it say about our current political process that even candidates who have every reason to adopt a more idealistic approach are seemingly incapable of maintaining that approach through a closely contested election? And what happens now as one of these guys has to form an administration which will govern the country in a time of national crisis?

I thought this flash from the past might provide us all some food for thought.

How We Help Spread Political Messages...

Today's entry is being cross-posted to our new website for the MIT Center for Future Civic Media, a joint venture between the Comparative Media Studies and the Media Lab. The website will regularly receive blog posts from all of us involved in the center, will showcase new projects developed by our researchers, and will otherwise offer a guide to the ways people are using new media technologies to strengthen civic engagement at the local level. Check it out and tell us what you think.

I'm scarcely "General Betray-us" yet Moveon.org has declared war on me!

Or so it seemed when I opened my e-mail the other day and discovered that a former student (actually, now multiple former students) had sent me this customized video from the leftward leaning political organization, suggesting what would happen if I didn't vote for Obama. Of course, the jokes on them! -- I voted early since I will be speaking in Eugene, Oregon early next week and then racing back to Boston to watch the returns. If you are depending on my vote to put the guy over, it's already in the bag. Trust me, America, I'm not nearly as bad as this attack ad would seem to suggest.

Of course, what I'm doing right now -- sharing this video with you -- is precisely what the organization was hoping would happen. This is a beautiful example of how spreadable media is contributing to this campaign season. In Convergence Culture, I described the efforts of True Majority, a political organization founded around the principle of "serious fun," and how they had built playful campaign videos (like one where Donald Trump fires W.) in the hopes that people would pass them along to their friends and family members. Research suggests that political messages are far more effective if they are delivered by someone you know and so the challenge is to get average citizens excited enough about political media that they will help to circulate it.

Four years ago, the activists were using the term, "viral media," and I suppose they still are. If I had my way, the term and "memes" along with it would be retired from our vocabulary of talking about how media circulates. There's something sick and unhealthy about the concept of viral media. The term, "viral" operates off a metaphor of infection, assuming that the public are unwilling carriers of messages -- yet I doubt very much that the students who sent me this video were in any sense unwilling or unknowing about what they were doing. The concept of "viral media" strips aside the agency of the participants who are sending along this video for their own reasons -- in this case, a mixture of political zeal and personal affection and probably some sense that I would find the video intellectually interesting. The term, "meme," implies that culture is "self-replicating" rather than actively reshaped by the choices made by individual consumers and subcultural communities.

So, the folks at MoveOn probably thought they had created "viral media." In fact, they created a powerful example of "spreadable media." What makes it powerful is that they made it easy for individuals to customize the content of the video to make it more personally meaningful or more important, to make it meaningful in specific social contexts, to make it meaningful in relation to their social networks. The content is playful and fun; there's a certain fascination with the mechanisms which imprint personally significant names over the repurposed video content; there's some delight in seeing myself praised by conservative pundits and even by George W.

As we pass this content along, it facilitates conversations among friends and it allows us to signify to each other our mutual recognition and respect for the civic rituals which surround the political process. When people send me this video, they intend it as a gift -- which is to say, they intend it to reaffirm the social ties we feel towards each other. Its circulation is certainly meaningful on Moveon's terms -- they hope that I will not only affirm its message but pass it along to someone else -- but it is also meaningful on our terms which may be quite different. I could, for example, construct and send one to my socially conservative brother (as a friendly ribbing from Blue America to Red America) and he might pass it along to his friends at work (expressing outrage against what left-wing organizations are saying about that closet socialist and Moslem). And so the process continues.

We've been spending a fair amount of time through the Convergence Culture Consortium reflecting on the properties of spreadable media over the past year. One CMS graduate student, Sheila Seldes, applies this concept to the free circulation of Michael Moore's Slacker Uprising over at the Convergence Culture Consortium's blog and we will be discussing the concept of "spreadability" at the Futures of Entertainment III conference Nov. 21-22.

The political use of spreadability is particularly interesting: while media companies are clearly ambivalent about our ability to take their content and spread it among our friends, political campaigns actively solicit our help in moving their message throughout our social networks. Indeed, much of the emerging literature on civic engagement suggests that such social networks may be replacing the kinds of social organizations which Robert Putnam saw as at the center of American civic life. Most political organizations rely on us to relay meaningful content to others in our friendship circle because they lack the money to launch an all-out media blitz around their message (Obama's "shock and awe" advertising strategies for the final weeks of the campaign is a notable exception.) I believe that if we study the circulation of political content, we may develop a better understanding of the mechanisms which encourage spreadability and the kinds of choices consumer/citizens make when they decide to pass a video along to their friends.

So, here's another fascinating example of spreadable media content. While it lacks the built-in capacity for customization, it has the added feature of a certain kind of "remember when" nostalgia. This video specifically reminds us of the original Whazzup Budweisser Beer commercial from 2000. I'm sure that it's still stuck in your head if you were at all conscious in 2000 but here's a copy if you want to go back and compare notes.

The original spot has a special place in the literature on "viral media." Aired during the Super Bowl, the spot became an instant classic, one that people spoke about, but more importantly, one which was widely parodied across a range of digital communities. And each time we saw the soundtrack of the video applied in a new context -- members of the Clinton Administration, He-Man and the Masters of the Universe, Superfriends, and so forth -- the core branding message got repeated. Bud certainly spent a lot of money for the initial exposure but then many people furthered their promotional aims by sending a succession of pastiche videos along to their friends.

So, part of the power of the new video is that it reminds us of our own role in spreading the original video. it helps that the original video came out during the 2000 campaign which George W. Bush in the White House and thus represents an ideal marker of the passing of time and of what has happened to America over those eight years. The soundtrack implicitly asks us whether we are better off now than we were eight years ago and demands to know what we are going to do about it. The frat boy humor of the original video evokes a more carefree time (suggesting "goofing off" with college friends) as a contrast to the adult responsibilities and dire consequences which confront these same characters today. Even our annoyance over being reminded of the "Whazzup" campaign also can be directed towards a president who famously uses fraternity style nicknames for the members of his administration, as Oliver Stone's W has brought back to everyone's attention. Nostalgia is often a spur for the circulation of spreadable media content but in this case, memories of the past are designed to provoke a particular kind of historical consciousness.

Or let's tackle a final set of videos which have been spreading over the final weeks of the campaign. The first is a video where someone re-purposed footage of John McCain for comic effect: in this case, the video draws a parallel between McCain's mannerisms and those of a particular super-villain much beloved by comic book fans. The analogy between McCain and the Penguin is one that I've seen surface many different ways in recent weeks, but never more effectively than in this video. And the video works because it gives us a new comic frame through which to interpret McCain's mannerisms.The video doesn't offer us a deep political analysis: at best it allows us to put a name on something which might have been unnerving us all along. Whatever meaning it carries comes, however, from the social transactions which occur around us, through the ways that circulating the video to others reaffirms our own political commitments and links them to deeper social ties.

The Penguin analogy, however, may also allow us to make sense of this other video which has been circulating without much explicit commentary -- an excerpt from the 1966 Adam West Batman series featuring a debate between Batman and the Penquin. For people of my generation, this video carries enormous nostalgic value. This is a much valued segment of our childhood imaginary. Yet, the repurposing of this footage right now forces us to read the scene through a totally different lens and in turn, the content of the video gives us layer upon layer of satirical commentary on the recent Presidential debates. Once again, this is content I've felt compelled to share with my students, my friends, my family, and now, my blog readers for a variety of different reasons. I am not an unwilling or unknowing participant in this process; this is not "self-replicating" culture; there is simply a powerful alignment between my social goals and the political agendas of those who have excerpted and recirculated this content.

Thanks to John Campbell, Kelly Whitney, and Joshua Diaz for calling these examples to my attention.

Framing the Candidates (Part One): A Closer Look at Campaign Biography Videos

George Lakoff's book, Don't Think About an Elephant, has been one of the most influential arguments about the nature of American politics to emerge in recent years. Lakoff, a linguist, turned his attention to the "framing" of political discourse. If you want to look more closely at his argument, "A Man of His Words" is an online excerpt which pulls out most of the ideas that are going to interest us here.

Lakoff argues that the Democrats lose elections even though they often have the facts on their side because the Republicans typically frame the debate. Consider for example the ways McCain has transformed the current energy crisis from one which might deal with the environment or economics or alternative energy to one which rises and falls on the question of off-shore drilling. Or consider the ways that the Republicans have deployed terms like "maverick" and "reformer" to distance themselves from the Bush administration. To turn this around, the Democrats need to reinvent themselves -- not by shifting their positions but by altering the frame.

As Lakoff explains, "Reframing is social change.... Reframing is changing the way the public sees the world. It is changing what counts as common sense." Much of the early excitement around Obama was that he seemed to offer the most compelling new way to "reframe" progressive politics and thus offered a way out of failed rhetoric of the past. For some, this is about style over substance or a matter of "just words," but Lakoff argues that framing is about a structure of ideas that gets evoked through particular words and phrases but has its own deep logic that shapes how and what we think.

In a simple yet suggestive analysis, Lakoff characterizes progressive and reactionary politics in terms of what he calls the Nurturing Parent and the Strict Father frames. According to the Strict Father model, Lakoff writes, "the world is a dangerous place, and it always will be, because there is evil out there in the world. ...Children are born bad, in the sense that they just want to do what feels good, not what is right." The strict father "dares to discipline" his family and supports a president who will discipline the nation and ultimately, the world. According to the progressive "nurturing parent" scenario, "Both parents are equally responsible for raising the children. ...The parents' job is to nurture their children and to raise their children to be nurturers of others."

Swing voters share aspects of both world views. The goal of politics, Lakoff suggests, is to "activate your model in the people in the middle" without pushing them into the other camp.

We can see this as almost a reverse of old-style Christian doctrine in which the relation of a husband to his wife or a father to his child is supposed to mirror the relations of God to man. In this case, the family becomes a microcosm through which we can understand the relationship of the president to the nation and the world.

This is consistent with an argument that I put forth in the introduction to The Children's Culture Reader that the Republicans and the Democrats both use the figure of the child as a rhetorical device in talking about their visions for the future of the country, but they understand the family in very different terms. In an analysis of the 1996 GOP and Democratic national conventions, I contrasted Hillary Clinton's deployment of the phrase "It takes a village to raise a child" with oft-cited Republican images of the family as a "fort" defending its members against a hostile world.

As a teacher, I've found that one of the best ways to introduce this important argument to my classes has been to engage in a critical comparison between the official campaign biography videos, shown at the national conventions, and intended to link the candidate's personal narrative with the larger themes of the campaign. Here, we can see very explicit connections between the ways that the two parties understand the family and the nation. These videos are easy to access on the web and bring into your classrooms.

Over my next three posts, I will look more closely at first the videos for the two Presidential candidates, then the bios for the two Vice Presidential candidates, and finally parodies of these videos produced for The Daily Show. I am hoping that this will provide inspiration for educators who might want a way to talk about the campaigns, the differences between the parties, and the role of media in the process.

First, a few general points. Students often react to these videos when they first see them as if they were documentaries, straight forward presentations of the facts of the candidates' lives. If Obama and McCain tell very different stories, it is because they led very different lives. And this is of course partially true. The videos mobilize elements from the candidate's biographies to construct narratives about them which are designed to introduce them to the American people. For many votes, these videos and the acceptance speeches are the first time they are paying attention to these candidates.

Yet, keep in mind the role selectivity plays here -- we can't tell everything about their lives in a short video, so get students to think about what they decide to include and what they leave out of these videos. There's also the question of framing -- what gets said by the candidate, by the people in his or her family, by others, and by the narrator -- which helps us to understand this person in specific ways. And then there's the matter of technique -- what kinds of images do we see, what role does the music play in setting the tone for these stories.

I've found that these videos work best in a classroom setting where I show them side by side so that the students compare the differences in their approach. On one level, there's a well established genre here -- a general framing, followed by childhood experiences, early career, courtship and marriage, education, national service, early political life, fatherhood and family, and launch of the campaign. These similarities make it easy to see the differences in framing at work. If you are pushed for time, as I was in class the other day, you are better off showing the first 2-3 minutes of each, and then getting the discussion started, than showing one through all the way. It is through the comparison that we really understand how these videos deploy melodramatic devices and images of the family to shift how we think about the candidate's relationship to the nation.

Obama and the Nurturing Parent Frame

From start to finish, the Obama video is focused on constructing the ideal image of the nurturing parent who will insure the well being of all Americans. The very opening lines of the video already evoke the image of childhood: "It is a promise we make to our children that each of us can make what we want from our lives" and the climax of the video comes when we return to that opening statement and build upon it: "It was a promise his mother made to him and that he intended to keep." Think about the difference between talking about the "American promise" and the "American dream," and you know a great deal about the ideological differences between the two parties.

The idea of "empathy" is a central cornerstone of the family as depicted in this video. It emerges most powerfully in the story about Obama's mother urging him to "imagine standing in that person's shoes. How would that make you feel." and again, by the end of the video, this concept of empathy becomes a cornerstone of Obama's relationship to the nation, as he describes how he remembers his mother as he travels "from town to town." Empathy runs through the list of values Obama tells us that he and Michelle want to pass down to their children: "hard work, honesty, self-reliance, respect for other people, a sense of empathy, kindness, faith." And we can see this respect for nurturing and empathy when he talks about the death of his mother, who was "the beating heart" of their family. Indeed, moments when candidates talk about personal losses of family members and loved ones are often potent appeals to the viewer's own empathy, since many of us feel our common humanity most powerfully through our shared experience of mortality.

And this logic of empathy emerges through the suggestion that Obama knows first hand the suffering and anxieties felt by average Americans: "I know what it's like not to have a father in the house, to have a mother who's trying to raise kids, work, and get her college education at the same time. I know what it's like to watch grandparent's age, worrying about whether their fixed income is going to be able to cover the bills."

We can see this last comment as part of a larger strategy in the video to depict Obama's personal narrative as the "story" of America and his "search for self" as a quest to better understand the nation that gave him birth. As the narrator explains, "By discovering his own story, he would come to know what is remarkable about his country." And this is an outgrowth of the first thing we are told about his mother, that she knew her son was an American "and he needs to understand what that means."

This video works hard to combat images of Obama's background as exotic, as outside the mainstream. There is no reference here to Hawaii and only an implicit nod to the fact that he spent part of his life overseas, even though this last detail has been central to the candidate's appeal internationally. The focus is on the most "heartland" aspects of his family background -- a strong focus on his grandparents who come from Kansas, and their experience of the Depression and World War II. Obama got into trouble for suggesting that some people in rural Pennsylvania were "bitter," so the video is careful to say that his grandparents were not "complainers." When it comes time to capture his sense of pride in his country, he tells a story about sitting on his grandfather's shoulders and waiving a flag at the return of the astronauts.

The representation here of his marriage might be summed up with the old feminist slogan, "the personal is the political." Michelle describes the moment she fell in love with Barrack: watching him deliver a speech in the basement of a community center in which he spells out "the world as it is" and "the world as it should be." This story collapses Obama's hopes for his family and his hopes for his country in a sublime moment of utopian possibilities. Michelle emerges as the ideal arbiter of his political integrity because she can testify that he lives these values through his personal lives.

And the final statement of the "nurturing parent" model comes when Obama tells us, "One person's struggle is all of our struggles." The government becomes a mutual support system that looks after its weakest members in a world which is often unjust. The president's job is to insure that all of his children gets what they need and deserve and that the "American promise" gets fulfilled and transfered to the next generation.

McCain and the Strict Father Model

If the Obama video sets up issues of nurtering and empathy from its first images, suggested by the long panning shots across American faces and a voiceover about the "American Promise," the McCain video opens with us staring directly into the face of the candidate as a young naval officer, trying to read his character and understand the relationship of this national service to the "mission" ahead. The opening narration starts with descriptions of him as "a warrior, a soldier, a naval aviator, a Pow," before pulling us down to the family -- "a father, a son, a husband", then into his political career. And then we get that surprising moment when he is called "a mother's boy," one suggestion of softness amid a series of hypermasculine sounds, images, and terms. My students suggested that the reference to the mother helps him deal with issues of age and mortality, yet it also seems part of a strategy to manage the negative associations which many independents and Democrats may feel towards the repeated references to his toughness throughout the video.

Strength of character and conviction, coupled with physical toughness as proven through war, are the central virtues ascribed to McCain by the video and they are introduced here once again through the narrative of his family. As suggested by the gender specificity of the "Strict father" construction, the family here, except for the references to the mother, is represented almost entirely through patriarchal bloodlines -- again a contrast to the absent father and strong mother image in the Obama video. We learn about his grandfather who died the day he returned from World War II; we learn about his father who ordered the carpet bombing of a country where his son was held captive, even as he waited at the border hoping for his return. When we see him with his son in the opening series of shots, he is standing alone with his offspring on the side of a mountain. Fatherhood is an extension of manhood and it gets expressed through discipline and competition more than through images of cuddling and craddling.

The critical moments here, of course, deal with his Vietnam war experience which require a recognition of vulnerability and weakness even as the larger narrative centers around his toughness and will power. Consider this key description: "Critically injured, his wounds never properly addressed, for the next five and a half years, John was tortured and dragged from one filthy prison to another, violently ill, often in solitary confinement, he survived through the faith he learned from his father and grandfather, the faith that there was more to life than self."

So, again, we see the passing down of civic virtue through male bloodlines as a central motif in this video. There's no question that the video constructs these experiences as a form of martyrdom out of which a national leader emerged: "The constant torture and isolation could have produced a bitter, broken man. Instead he came back to America with a smile -- with joy and optimism. He chose to spend his life serving the country he loved." or consider the phrase, "he chose to spend four more years in Hell." Or the ways the video depicts his role in the normalization of relations with Vietnam -- "Five and a half years in their hell and he chose to go back because it was healing for America. That's country first." Note this is one of the few places where metaphors of "caring" or "healing" surface in the video and it is specifically in relation to the pain of wartime. A more complex metaphor emerges as Fred Thompson reads aloud a passage from McCain's autobiography about "living in a box" and ends with "when you've lived in a box, your life is about keeping others from having to endure that box."

This toughness and individualism carries over into the discussions of national policy. McCain doesn't believe that the country should care for each of its members but rather he has "a faith in the American people's ability to chart their own course." He is "committed to protect the American people but a ferocious opponent of pork barrel spending and would do most anything to keep taxes low and keep our money in our pockets." What is implied by that contrast between "protecting" the public and "pork barrel spending" and "higher taxes"? There is a clear sense that as a stern father he will give us what we really need but protect us from our own baser urges and desires.

While the Obama video distributed its points across a range of different voices, including a large number of women, the McCain video tends to rely on a voice of God narrator who speaks the unquestioned truth about this man and on comments from McCain himself. All of this creates a more authoritarian/authoritative structure where truth comes from above, rather than emerging from listening to diverse voices, and reflects this notion of stern responsibility rather than nurturing.

This centralized discourse is consistent with the videos focus on experience and its tendency to read McCain as "superior" to others -- "no one cherishes the American dream more," for example, but also no candidate has had his experiences in public service. There is an underlying suggestion here of predestination -- "McCain's life was somehow sparred -- perhaps he had more to do." In this case, the hint is that he is fulfilling God's plan for him and for the country. This issue of predestination resurfaces near the end when the video repurposes some of the core themes of the Obama campaign, including some that McCain has criticized and turns them around, "What a life, what a faith, what a family! What good fortune that America will chose this leader at precisely this time. The stars are aligned. Change will come. But change must be safety, prosperity, optimism, and peace. The change will come from strength -- from a man who found his strength in a tiny dank cell thousands of miles from home."

There's so much more that we could say about both of these videos and that's the point. They are great resources for teaching young people to reflect critically on the ways the campaigns are being "framed." Next time, I will look more closely at the Vice Presidential videos.

Teaching "Ahab": An Interview with MC Lars

Not terribly long ago, I made a blog post discussing the nerdcore performer MC Lars and his music video, "Ahab," as appropriations from Herman Melville's Moby-Dick.

We have been using Lars's video as a resource for our Teacher's Strategy Guide for "Reading in a Participatory Culture." I ended the post with a plea to help me get in touch with MC Lars and it's a tribute to the network which has emerged around this blog that a little later, I did hear from the performer (and ex-Lit major) who was excited to learn that we were deploying his performance in schools. Since then, MC Lars agreed to respond to a set of questions submitted to him by Rebecca Rupert's students from Aurora Alternative High School in Bloomington IN. It serves students who have not experienced success in traditional settings. Rupert's English Language Arts classes are part of the pilot program for our project. I added a few more questions in the mix myself designed to place the students' questions in a fuller context.

How would you define nerdcore?

To me, nerdcore hip-hop is a genre of music that has lyrical content of things "nerds" would typically be interested in: computers, Star Wars, Final Fantasy, Magic the Gathering, Lord of the Rings, etc. Culturally, nerdcore "trades on" the implied notion that "authentic" hip-hop artists from urban areas spend less time reading comic books and more time "doing drive-by shootings", hence the instanty novelty appeal of the genre to any one familiar with pop culture. One can also ascertain the implication that nerdcore is "4th generation hip- hop created by 3rd generation hip-hop's target audience", as a new generation of thousands of rappers who make beats on their computers can attest. Nerdcore can be viewed as hip-hop created by a generation of artists whose parents may have grown up listening to artists of the genre's golden age, such as Chuck D, KRS-One, and Eric B & Rakim (much like the punk generation grew up listening to the three chord progressions of the early Beatles and distilled it into a more distilled presentation). If one wants to be cynical and explore how hip-hop has transcended racial and class boundaries, there is an implication that nerdcore is "white hip-hop", in lack of acknowledgement of its African American cultural roots.

How did you get involved in the movement?

I started out playing guitar in punk bands as a teenager growing up on the Monterey Peninsula. When I started by undergraduate work at Stanford, I was drawn to KZSU, a station that proudly boasts having "the oldest hip-hop show on the West Coast". One of my projects was to alphabetize the vinyl library of thousands and thousands of records... and this gave me a quick education on every important performer in the first 30 years of hip-hop. I continued writing and performing my rap songs, and when I went to study in Oxford, I made friends with local indie rock bands who asked me to open for them. This led to me getting signed to a British label and everything else that followed. When "nerdcore" became an "authentic" genre in 2003/2004, I looked it up on Wikipedia and saw that I was officially part of the movement. Reading more about it I was happy to have the label as a description of part of what I do.

How do you see "Ahab" as part of the larger nerdcore movement?

There isn't an MC in the scene who raps about 19th century American literature. I thought it was time to make waves, so to speak. Nerdcore is an important cultural phenomenon because it gives voice to people who write songs about things they love, and nerdcore gives license to people to rap about very "un-hip-hop" topics. I enjoyed my literature studies in college and wanted to write a song about one of my favorite books, and because only people with a certain education and understanding will understand what I'm doing, that makes "Ahab" part of the larger nerdcore movement. My hope is to inspire kids to read more Melville and turn off their televisions (after watching my video, of course).

One of the students got very passionate in arguing that mc Chris was better at rapping than you. This raises the question: How do we evaluate appropriations and remixing of materials within nerdcore?

Great question. Chris Ward is a talented rapper with a strong flow whose success can be directly attributed to his voice work for Cartoon Network and his comedic blurring of the line between "real hip-hop culture" and "nerd culture". He trades on the notion, as mentioned in my response in your first question, that nerdcore is unique in its lacking of songs about "bitches, blunts, and 40's". But Chris surprises people with album titles like "Life's a Bitch and I'm Her Pimp" and songs about recreational drugs, to show that nerds can relate to comedic elements of gangsta rap culture in their own ways. One might argue that he is a better rapper than me because of this, but I would argue that his act plays on elements of mocking African-American culture and verges on being a minstrel show. His voice and grammatical choices emulate African American culture in a way that would make the typical person laugh, this being its primary selling point. We evaluate mc chris's appropriation of culture by his closeness to "authentic hip-hop" and his use of comedy in the blurring of lines between "gangsta" and "nerd" culture. Other elements for evaluation of appropriation and remixing include musical craftmanship in constructing "beats", vocabulary, and originality in subject matter in writing lyrics.

Can you share some of your own experiences as a reader of Moby- Dick? When did you first read the novel? Do you consider yourself a fan of Moby-Dick?

I first read Moby-Dick as a Junior in college. My professor Jay Fliegelman taught a class on Melville, and we read Moby-Dick and some of Melville's shorter stories. I remember being frustrated at first with the slow pacing of the novel, but found myself being drawn into it one chapter at a time. I love the metaphor of the Pequod as a cross section of 19th century American life, with all of the racial and class diversity of American society at the time, and the depth of the characters who reflected different elements of American life during that time. The layers of metaphor and allegorical references are dense, and the footnotes to the Norton Critical Edition were very helpful in discerning the meaning. I am definitely a fan of Moby-Dick, especially because of the overarching theme of mankind's hubris in the face of Mother Nature's sublime indifference.

You've sung about the so-called "iGeneration" in ways that are very similar to our concept of new media literacies. What do you think this generation is bringing to the culture and what do you see as the relationship of these new ways of thinking to the things we've traditionally taught through school?

The iGeneration is the generation that grew up with an innate familiarity with the internet. Kids can instantly access music by any band, old or new, and can find information and background info on any film or book ever written through any medium they want. We are used to hyper-stimulation, chatting on AOL instant messenger while emailing friends while watching a movie while download torrents while updating our websites. We are used to creating our own niches within the subcultures through which define ourselves, through Myspace pages of our local bands, or YouTube videos of our local comedy troupes. But technology has shortened our attention spans as well, to the point where if we can't "Wiki" something and understand it instantly, we move on. Students can now comprehend the world a lot faster than the previous generation, because we are used to old technologies and are adept at using new technologies more quickly. We are used to processing many streams of information at once and are more discerning about the sources and intentions of those preventing the information (.com, .org, .gov etc.). Basically the "iGeneration" is the "information / internet" generation who is bringing new technologies and creative ways of implementing them and has the responsibility of using their powers to leave the world a better place when we go. With all of the technology at their disposal, the iGeneration could come together and find cures for AIDS and for global warming, if we put down the Wii controller and log off of Myspace for an afternoon. It's an exciting time to be alive and affecting culture.

What follows are the student's questions and his responses, including Lars's advice to teachers who want to engage the "iGeneration" with excitement about traditional literature.

Why did you want to make this video?

To retell Moby-Dick in an engaging and exciting way and to promote my 2006 release The Graduate. With our media-saturated culture, videos are an important way to promote albums and "Ahab" was a fun single from the last record.

How long did it take you to make this video?

I was on tour in Australia for most of June of 2006 when preparation for "Ahab" began, but the set designers and artists spent three weeks creating the sets, ship, and fish costumes. When I got back, we rented a warehouse in Brooklyn and filmed for two hot summer days, from 6 am to midnight. The post-production lasted another two weeks, compositing such scenes as the boat floating in the sea, the transition between the sailors on-deck and below the ship, and and exiting of the whale's stomach to reveal a cast of students taking bows. The entire project took 6 weeks of very hard work.

Why was it so cheap?

We had a finite video budget of $3,000, which is why the aesthetic differs from a Kanye West video. That's why it looks "cheap", or quite conveniently, like a school play.

Why did you put people in fishy costumes?

I made the video to show students how books can help us explore worlds we've never been to before. I wanted to bring the world of Herman Melville's dark tale to light, as done through the eyes of a 4th grade production. Our aesthetic for costume design was that of the feel of 80's-era PBS learning programs, such as Sesame Street and Reading Rainbow, where the fantasy world of imagination and the real world were brought together with color costumes and low budgets. The entire video was shot in just a few conjoined takes, to give the feel of a live performance. Having kids reenact every aspect of the novel was a pivotal part of the framing device of the presentation is a children's play for adults, which is why the choreographed dancing in the fish costumes was a key part in the design and presentation. The charm of a grade-school production is meant to help emulsify Melville's weighty prose.

Why is the whale limpy?

I'd like to have an erudite, complex answer for you, but the truth is that we had a relatively small service elevator we had to use to get the Moby Dick model up to the third floor of the warehouse where we shot. Moby was carried by three very patient PA's on the set, who walked around with walkie talkies and listened as the director Sean Donnelly shouted directions to them. The tail was originally designed to move up and down by the people in the costume, but it was snapped in half when we crammed the costume into the elevator. Hence its unintentional "limpy-ness" - giving it a relaxed, limp appearance, and perhaps more charm.

What point were you trying to make--were you trying to make fun of Moby-Dick or what was the point behind it?

As a writer, Jonathan Swift and Alexander Pope are big influences on my work. Swift reveals mankind's shortcomings through his portrayal of the human condition and Pope was a master of the satirical verse and social commentary. Both of these writers were influences on me as I worked to retell Moby-Dick for a younger audience to remind us that hubris can be deadly, and until we learn that the sublime power of nature is nothing to be tempted, we will be doomed to repeat Ahab's fate. When I wrote the song in 2005, the Iraq War was in its relatively early stages and many people in the media were comparing Bush to Ahab, a crazed leader in search of the white whale of terrorism, seeking justice in a confused and self-destructive way. It made me think about how relevant the story still was, so I decided to retell the book for a new audience, updating it with modern references (Steve Wozniak, Supergrass, etc.) and compressed it into a Wiki-Wiki version, the cliff notes version of the cliff notes. It serves as a warning for future politicians who may become crazed with power, presented in a fun, catchy way.

How would you teach Moby-Dick to make it fun for students?

Young people have been brought up in a postmodern cut-and-past culture, replete with pop culture references and media saturations. A steady beat and cadence draws listeners in, as they are used to hyper- stimulation. Hip-hop is a very, very effective way to pique students' interest, in any topic, since it is the platonic manifestation of postmodern culture. I am intrigued by the lineage between Chaucer and KRS-One, a tradition of verse that reflects our struggles and victories as human beings.

As a lesson plan, I would encourage students to read Moby-Dick and find characters with which they identify. I would encourage students to keep an eye open for some of the less famous characters, such as Daggoo or Tashtego. I would then ask them to each write an 8 to 16 line verse that interprets their characters' experiences in the novel, and ask them to explore how these characters could be translated to a modern context.... either through their similarities to modern celebrities or how they reflect struggles of notably personalities in current events. For instance, Fedallah's stowaway experiences could shine light on immigration policies, while Pip could shine light on child labor laws or the class struggle.

I would then have students get into groups of three to four people each, bringing their verses together and create a song. I'd ask them to find similar themes between themselves to find a "hook" for the chorus song. They could then think of a lyrical chorus that reflects these similarities between character, and perform the "rap" for the class. Some instrumental beats that could convey the cadences and rhythms of such a translation are as follow:

Hip Hop by Dead Prez
Shook Ones Part II by Mobb Deep
MC's Act Like They Don't Know by KRS-One

This would show students how the plights of the characters in Moby-Dick relate to current events, and through an updated presentation of the form, this exercise would also inspire them to find more similarities between works 19th century literature and postmodern life in the 21st century.

Speaking of Geeks

A little while ago, I mentioned that the CMS grad students had been reading The Brief, Wondrous Life of Oscar Wao, in anticipation of a conversation with its author, Junot Diaz. Given the interest this generated for some readers, I wanted to add a pointer to the podcast version of that exchange. Diaz offers a masterful account for why he thinks comics, science fiction, and horror may speak truths that are excluded from official histories or from "serious literature" and explains how his novel was structured in part around borrowings from The Fantastic Four and Dune. Enjoy.

DJ Le Clown Rocks the Total Recut Contest

A while back, I posted an interview with Total Recut's Owen Gallagher to publicize their video competition around the theme, "What is Remix Culture?" I had been asked to join a panel of judges ranging from intellectual property expert Lawrence Lessig to fan vidder Luminosity in assessing the finalists in the competition. This weekend, Total Recut announced the winners of the contest and I wanted to give a shout out to the finalists here.

The First Place prize went to DJ Le Clown for his haunting and hypnotic Xmas in New York City. In his artist's statement, the DJ writes:

I'm a perfect product of the TV generation. I was raised with TV; through it I discovered cinema and music. I think cinema is now old enough to become an international langage - maybe the strongest one, along with music and painting.

Hazards of life led me to be a musician, and each song or piece of music I created brought images into my mind. Then came the computers time, that gave anybody - through the screen again - the opportunity to create whatever they could imagine.

3 years ago I started to work on "Mashups" ; it consists of melting songs from differents horizons together. I must confess that I first considered "Mashups" or "Bootlegs" as the most vulgar form of music possible, before I realized - trying it myself - that it was another way of giving songs a kind of second chance...A second life.

Songs (especially since they're recorded) are like Movies - somewhere a kind of lifes trap, and the good one always survive their creators...so as I decided to make videos for each of my tracks to play them live, it was natural for me to use any image sources I wanted - movies, the artist's images, of course, but also TV series, shows, commercials - well all bits of what I consider like our common cultural backup, and that you can now find easily on the web!

I really think that all of these belong to us - from Popeye the Sailor Man to David Vincent and Dracula or Dr Mabuse; it's now part of our culture ; like a bank of symbols anyone can use to express his own ideas.

His video starts with fairly comforting images of Bing Crosby and Frank Sinatra sharing egg nog and talking about the Yuletime season. Before the video is over, Sinatra's "Santa Clause is Coming" begins to feel more like a warning than a promise. The soundtrack samples and remixes Sinatra with AC/DC, The Rolling Stones, Benzio and the Pogues while the visual track creates complex layers and juxtapositions drawn from music videos, old Christmas specials, and disaster films. There is an unnerving suggestion of dystopian or appocalyptic futures awaiting us as Santa descends on New York City, such that the snowflakes normally associated with Christmas carry hints of nuclear fallout or cataclysmic climate change, depending on what your generation is and what you've been taught to fear. As one of the judges notes, the video may go on a tad too long but it never the less creates its own aesthetic through both sound and images which suggests how we may plow through the image banks and sound files of the past to give them new life through remix culture.

The Second place winner, Jata Haan's Composition, is perhaps even more original and provocative in its approach, but it is not as self contained and depends more heavily on its written statement to achieve its full effect. As she explains:

For my first experiment in remix video I wanted to create a short work entirely from creative commons licensed media, with an aim to simply illustrate the vast amount of this content that is available online, and the potential for using it in creative ways. I was also very interested in demonstrating the opportunities that remix culture combined with the Internet present for collaborative work, which for me reflects exciting new ways of communicating and interacting globally. I chose the Sydney Opera House as the subject of my piece not only for it's connection with my homeland, but also for it's iconic appearance and the amount of material available online. This short video was made possible through the use of creative commons content (with an attribution or attribution share-alike license) from more than 100 individuals, which when remixed together brings to life this beautiful building in a unique composition.

This is a fascinating experiment in collaborative authorship: the filmmaker is able to integrate snap shots produced by a range of photographers to create a continuous flow of images of the Sydney Opera House seen from many different angles. The use of retro sounds of slide and super 8 projectors adds to the effect of a home movie, although in this case, the film is actually a composite of snap shots taken by a range of amateur photographers. It suggests the way remix allows us to bridge between personal and collective memory.

Many of the other videos in the competition are worth visiting as well. Each of the finalists has something to recommend them and taken as a whole, the videos give us a snap shot of the current state of remix culture. When I agreed to judge the competition, I had expected to see documentaries which explicitly addressed the politics and poetics of remix culture -- and some of the finalists do that more or less -- but in the end what impressed me about the top place videos was how they embodied the expressive potential of remix and suggested rather than stated the opportunities for collaborative production embodied in these practices.

Photoshop for Democracy Revisited: The Sarah Palin File

During the 2004 presidential election season, I ran a column in Technology Review Online which described the way that average citizens were exploiting their expanded capacity to manipulate and circulate images to create the grassroots equivalent of editorial cartoons. These images often got passed along via e-mail or posted on blogs as a way of enlivening political debates. Like classic editorial cartoons, they paint in broad strokes, trying to forge powerful images or complex sets of associations that encapsulate more complex ideas. In many cases, they aim lower than what we would expect from an established publication and so they are a much blunter measure of how popular consciousness is working through shifts in the political landscape. Many of them explore the borderlands between popular culture and American politics. I called this "Photoshop for Democracy" and the ideas got expanded in the final chapters of Convergence Culture.

I thought back on my arguments there this past week as I've begun to search out some of the images being generated in response to John McCain's choice of Sarah Palin as his running mate. Given the intense flood of news coverage around this decision, the ways that it has shaken up the terms of the campaign, and the ways that it challenges gender assumptions surrounding the Republican leadership, it is no surprise that it has provoked a range of response. And I thought it might be interesting to dissect some of these images here.

Some of the first images that circulated around the Palin appointment were, in effect, frauds. They sought to tap into the media feeding frenzy and the blogosphere's search for any incriminating evidence. Some of these images were probably already in circulation in Alaska before the announcement, while others may have emerged quickly as the nation started to learn who this woman is. Here are two examples. Both suggest the ways that Palin doesn't fit our expectations about what a female politician looks like. For the first time, we have a vice presidential candidate who is young, feminine, and well as she is one of the first to acknowledge, "hot." She was after all a runner up for the Miss Alaska competition and this couldn't be further removed from our current Vice President or for that matter, the tough matronly style adopted by America's most successful female politicians. Camile Paglia celebrates Palin in a recent Salon article: "In terms of redefining the persona for female authority and leadership, Palin has made the biggest step forward in feminism since Madonna channeled the dominatrix persona of high-glam Marlene Dietrich and rammed pro-sex, pro-beauty feminism down the throats of the prissy, victim-mongering, philistine feminist establishment." Needless to say, Palin's appearance and persona provokes strong reactions, ones which struggle to separate anxieties that she may be a Stepford Wife or a Barbie from a more generalized dismissal of attractive women. This first image plays on the fact that Palin did pose for photographs for Vogue by constructing a mock cover of the magazine.

This second plays with the contradiction between the sexy mom] and the rough and tumble Alaskan. She's a "babe," in this case, a Bikini-clad "Babe," who also knows how to shoot and skin her own meat. This image was deemed sufficiently plausible that it needed to be discredited at the Urban Legends site.

Those of you who watched the televised convention no doubt caught the disconcerting images of 70 something male delegates bearing buttons bragging about how "hot" Governor Palin is. Given the actual buttons circulated at the convention, this mock button is not as far fetched as it might seem, though now we are moving into the space of political humor rather than anything that was meant to deceive the viewer.

This next one juxtaposes erotic images of Palin with the very real anxieties about mortality raised by McCain's age. One of the most powerful arguments against the Palin appointment has been the concerns about what would happen if McCain were to die in office. And before he announced her pick, pundits had said that he needed to choose someone who would reassure voters that the VP would be prepared to move into the top office and stabilize the country.

This Photoshop collage also calls attention to the vast age difference between the 70-something McCain and his 30-something running mate -- in this case, by reading the pairing in relation to the Anna Nicole Smith case. This is a classic example of how grassroots political humor maps politics onto popular culture, thus allowing us to mobilize our expertise as fans or simply readers of People magazine to make sense of the complexities of American politics.

Several images in circulation read Palin as a superhero. Indeed, I was struck when I first saw her that she had adopted many of the stylistic choices of female superheroes in their alterego disguises -- her hair up in a bun, big librarian glasses. These "serious" trappings no more mask the beauty queen underneath than Clark Kent's glasses hide Superman and in the real world, they can come across as inauthentic. You add that with the stories of her braving the elements and slaughtering Alaskian wildlife and you can imagine the Amazon underneath the librarian disguise. I have been imagining that moment which would be inevitable if this were a movie where she takes off her glasses, lets out her hair, and gives a sultry look to the American voters.

This next image pushes the conception of Palin as superhero in an entirely different direction -- this time, she's Batgirl. Here, she fits into an ongoing series of popular images which depict McCain as Bush's "sidekick," one of the ways that the idea that McCain represents a continuation of the Bush administration, a constant refrain at the Democratic convention, is entering the popular imagination. So, she's now the "sidekick" of a "sidekick," who will likewise continue the Bush Administration's policies for "four more years."

Given the ways that Palin's announcement has been intertwined with debates about teen pregnancy, it is no surprise that the poster for Juno has become a basic resource for people wanting to comment on these issues. Many feminists have already critiqued the film for making teen pregnancy and adoption seem like the only viable option for its protagonists. And of course, it doesn't hurt that Juneau is one of the larger cities in Palin's home state.

I couldn't resist throwing in two additional examples surrounding the McCain campaign. This first links McCain himself to Doctor Strangelove as a way of conveying the fear that the candidate may be a war-mongerer.

The second playfully reworks an Obama poster, one of the most vivid visual icons of the campaign to date, and in the process, sets up the contrast between Obama's politics of "Hope" and McCain's politics of "Nope."

We can expect to see many more such images produced and circulated as the campaigns intensify even more over the coming two months.

Most of these examples are taken from the Political Humor site which regular collects such Photoshop images. You can find many more examples here.

What Happened Before YouTube?

G'day Mates.

The following op-ed piece, which I co-authored with John Hartley, appeared yesterday morning in the Sydney Morning Herald. The text is a mash up of two pieces -- one by me, one by Hartley -- which will appear in a forthcoming book on Youtube being written by Jean Burgess and Joshua Green and due out by the end of this year. I am here in Brisbane, Australia this week participating in a conference being hosted by Queensland University of Technology's Center of Excellence for Creative Industries and Innovation. The conference's theme is "Creating Value: Between Commerce and Commons." And this editorial is a pretty good representation of the core themes of my talk. I want to place YouTube in a larger historical context and in the process, to call attention to the conscious decisions being made by a variety of groups to Youtube or not to Youtube, rather than treating YouTube as the origin point for participatory culture and as the inevitable hub around which all amateur media making orbits. The plentitude of YouTube can leave us with the sense that everything and everyone is there, not inviting us to ask questions about which groups have opted out or been excluded and why, or to question whether YouTube represents the best possible model for supporting participatory culture. The longer version of this piece contains an extended discussion of some of the choices being made in the fan vidding community around these issues and describes some of the concerns that the history of women's role in remix video may be written out of the history of YouTube. All of this was informed by conversations I've had in and around USC's DIY conference earlier in the year.

I have long regarded the Creative Industries program here as a sibling of what we are doing in Comparative Media Studies. I have featured a number of QUT folks in the past through my blog -- Alan McKee, Axel Bruns, and Jean Burgess. They are doing extraordinary work in the areas of civic media, new media literacy, participatory culture, intellectual property law, globalization, and creative industries, that is, on many of the themes which also animate our own work at MIT. It's been great to be here so far, getting to know more of the researchers at the Center and what they are doing, and cementing relations with long time friends and colleagues.

YouTube: home port for lip-syncers, karaoke singers, trainspotters, birdwatchers, skateboarders, hip hoppers, small time wrestling federations, educators, third wave feminists, churches, proud parents, poetry slammers, gamers, human rights activists, hobbyists. It gets 10 hours of new content every minute.Where did all that come from?

There is much that is new about YouTube, but there is also much that is old. The emergence of `Do-It-Yourself' cultures of all kinds over the past several decades paved the way for the early embrace, quick adoption, and diverse use of new media. YouTube has gone from nowhere to cultural ubiquity in a couple of years because we already know what to do with it.

Among its precursors were the zines of the political and cultural avant garde of the 1970s and 80s, closely tied to the growth of punk rock and the emergence of `Riot Grrl' feminism. They were also part of a much larger history of amateur publishing. In the case of the science fiction fan community, this could be traced back to the 1920s.
And these DIY or DIWO: `do it with others' impulses spilled over from print zines to include the production of mix tapes and home videos.

Modern cyberculture can trace its roots back to the 1960s, with `people's radio,' early video activism, underground newspapers and comics; all efforts to deploy low cost media tools and practices towards alternative ends.

Many early netizens explicitly embraced the value of participatory culture. These utopian pioneers would greet YouTube's amateurs not as mindless kids but as the fulfilment of their own hopes and a validation of their predictions.

The rhetoric of the `digital revolution' has assumed that new media displace the old. But YouTube exemplifies what Henry Jenkins calls a `convergence culture,' with its complex interactions and collaborations between corporate and grassroots media.

YouTube does not so much change the conditions of production as it alters the contexts of circulation and reception. Amateur, activist and avant garde works now reach a larger public. Yet, many of those earlier advocates remain skeptical that a commercial firm like YouTube can truly enable alternative politics. If we want to see a more democratic culture, they argue, we need anti-corporate outlets, greater diversity among participants, more debate about whose work gets seen and how it is valued.

But as Geekcorps founder Ethan Zuckerman says, any medium sufficiently powerful to enable the distribution of cute cat pictures can also, under the right circumstances, be deployed to bring down a government.

Right now, people are learning how to produce, upload and circulate content. What happens next is up to us all. With YouTube, there is almost infinite scope for creative content and new ideas to be produced by just anyone, without the need for avant
garde leadership, expert filtering or institutional control. The so-called `long tail' of self-made content is accessible to anyone near a computer terminal.

While most people can read, very few publish in print. Hence active contribution to science, journalism and even fictional storytelling has been restricted to expert elites, while most of the general population makes do with ready-made entertainment.
But the internet does not distinguish between literacy and publication. So now we are entering a new kind of digital literacy, where everyone is a publisher and whole populations have the chance to contribute as well as consume.

We can certainly use the internet for daydreaming, mischief and time-wasting, but it is equally possible to move on to other levels of functionality, and other purposes, including science, journalism and works of the imagination. You can already find all this on YouTube.

If we see YouTube as operating without a history, we erase the politics behind those struggles to prepare the way, and we may end up accepting far less than what we bargained for, or what might be possible if we participate.

By reclaiming what happened before, we will have a basis for judging how well YouTube really is serving the cause of participatory culture and the growth of knowledge among all sections of society. We may also find openings for `a critique, a goal, a community, and a context' of the kind that motivated earlier DIY media-makers.

As they say in The Matrix: `I don't know the future. I didn't come here to tell you how this is going to end. I came here to tell you how it's going to begin.'

Professor Henry Jenkins co-directs the comparative media studies program at the Massachusetts Institute of Technology. Tomorrow he will speak at the Australian Research Council Centre for Creative Innovation at the Queensland University of Technology, where Professor John Hartley is the research director.

YouTomb: Monitoring the Limits of Participatory Culture

While we have been focusing lately on issues of remix culture, it seems an opportune moment to give a shout out to a very worthy project of the MIT Free Culture organization. Known as YouTomb, the project seeks to monitor which videos get taken down from YouTube and why. As the FAQ for the site explains:

When a user-submitted video is suspected to infringe copyright, the rights holder is contacted and given the option to take down the video in question. In addition, rights holders can submit DMCA takedown notifications at any time that cause YouTube to immediately remove alleged infringing content.

MIT Free Culture became especially interested in the issue after YouTube announced that it would begin using filtering technology to scan users' video and audio for near-matches with copyrighted material. While automating the takedown process may make enforcement easier, it also means that content falling under fair-use exceptions and even totally innocuous videos may receive some of the collateral damage.

As YouTube is not very transparent with the details surrounding this process and the software used, YouTomb was conceived to shed light on YouTube's practices, to educate the general public on the relevant copyright issues, and to provide helpful resources to users who have had their videos wrongfully taken down.

The data being collected by this team of student researchers should prove extremely useful in future legal battles over whether currently filtering technologies violate fair use provisions and thus constitute a form of unjustifiable censorship of participatory culture.

Keep up the good fight!

"What Is Remix Culture?": An Interview with Total Recut's Owen Gallagher (Part Two)

What criteria should we use to evaluate good and bad remixes?

I think that, as with any work of art, the criteria for judging whether a remix is 'good' or 'bad' is largely subjective and what some people passionately love, others will think is a complete waste of time. I believe there is no artistic work in existence that everyone on planet earth would unanimously agree is 'good.'

Having said that, for the purposes of the Total Recut Video Remix Challenge, I have set some general criteria for the public and for the judges to use as guidelines when rating the videos. These are overall impact, which will account for 50% of the marks, creativity for 25% and communication for the remaining 25%. If you were to analyse a video remix that is generally accepted as being 'good', for example Titanic 2: the Surface by Robert Blankenheim, we can see that the video is exceptionally well produced, so much so that you could easily believe that is a genuine trailer for a new Titanic movie! The basic idea behind the piece is very clever and well executed on every level. Personally, I think that believability is a recurring theme in many of the most popular and well received video remixes. For these types of remixes, it is a huge challenge to convince the viewers that what they are watching is real. There is a long history of people messing with media channels to communicate a message effectively, e.g. Orson Welles War of the Worlds broadcast and I feel that speaking to an audience in a language that they are intimately familiar with, e.g. movie trailers, is an excellent way to communicate a message. The Adbusters movement have been 'culture-jamming' for decades, mostly in the medium of print, but I expect a lot of video remixed work to emerge in this niche in the future.

But what about 'bad' remixes? Well, it is fantastic to see that so many amateur video makers are trying their hand at producing video remixes, however, as with every art form, the ratio is usually about 10% quality, 90% garbage. The ratio holds true in the case of video remixes. Here is an example of a particularly poor effort, but hopefully the creator will stick at it and improve as they produce more work. Having said that, production skills are not necessarily the be all and end all. Sometimes, the idea is strong enough to bring the video popularity even if the production values are not 100%.

An interesting debate has sprung up around so-called 'YouTube Poop' videos. To some people, these types of videos seem to make no sense, are offensive and are even difficult to watch. People said similar things about punk. Personally, I think that YouTube Poop videos are some of the most potent examples of remixed videos out there, and although they may not be attempting to communicate a particular underlying message, bearing more resemblance to stream-of-consciousness poetry, they have their own artistic merit. But I am certain that many people would consider them to be 'bad' remixes.

The statement above implies that you think the current influx of remixes and recuts is a product of shifts in the technological environment. Yet, we could point to a much older history of cut-ups, collages, montages, scratch video, fan video, running back across much of the 20th century. Remix was part of 20th century life well before digital tools and platforms arrived. What factors do you think have given rise to our current remix culture?

I agree with you that remix itself is by no means a new phenomenon. In fact, it dates back as far as we can trace human history. The earliest example I am aware of is the anagram, which is essentially taking the building blocks of a word, i.e. the letters, remixing them into a new order that creates a new word and a secondary meaning and association by connecting the first word to the newly formed second word. There have been examples of remix in every creative art since time immemorial. For example, in art, the obvious one is collage. In music, folk music was spread by word of mouth, and so when one person would learn a new song from someone else, they would often apply their own variations to it, essentially remixing it to suit their own style.

In more recent times, in the history of recorded music, music remixes date back at least to the 1950's, when Bill Buchanan and Dickie Goodman remixed Orson Welle's War of the Worlds with various musical snippets. In the world of film and video, recuts and remixes have been in existence since the art of editing was invented. Some of the most well known filmmakers that experimented in the field of remix and montage as far back as the 1920s include the Russians, Sergei Eisenstein and his mentor Lev Kuleshov. Joseph Cornell and Hans Richter also experimented in the genre in the early part of the 20th Century.

The distinct difference between the work that was produced by these masters and the video remixes that we see today on Total Recut and YouTube, are that now the tools of production have been democratized. What was once an art form confined to professionals who could afford expensive film-making equipment and distribution companies with established networks and connections, is now affordable to the majority of creators in the western world. Anyone with a computer and an internet connection today can produce and distribute their work for costs close to zero. Every new computer comes shipped with editing software, video content is widely available on video sharing networks like YouTube and the Internet Archive, and it is easy to reach a potentially large audience by uploading your video to one of these sites.

The net result is that the medium is evolving. Video remix includes everything from movie trailer recuts, political parodies, music mash-ups, subvertisements, fan made vids, machinima, overdubs and many others. There is no doubt in my mind that many other sub-genres will evolve as more and more people begin to experiment in this area.

In your thesis, you suggest that video recuts are "stifled by overzealous copyright owners who are over-protective of their work." What can you tell us about current legal responses to the remix community? Are there any signs that the studios are becoming more accepting of remix culture as remixes become more widespread on sites like YouTube and are finding their way back into commercial media channels?

Of recent times there has been a serious crackdown on video sites like YouTube where copyright owners have made claims of copyright infringement and the videos have been taken down, in compliance with the DMCA. Unfortunately, many remixed videos that legitimately make fair use of copyrighted content are being caught in the crossfire of outright piracy. I feel it is very important to highlight the distinction here as this is possibly the number one reason why the remix community gets targeted and bullied by 'overzealous' copyright owners. If somebody rips an episode of Lost from DVD, for example, and uploads five ten minute segments of the episode to YouTube unchanged and without permission, this is piracy and should definitely not be condoned. ABC Studios would be completely within their rights to request that YouTube remove these infringing videos from their site. However, if someone were to sample small clips from various episodes of Lost, recut them, add effects and overlay a soundtrack from the classic 80's TV show The A-Team, this would clearly be a fair use of the copyrighted material.

Unfortunately, the filtering technology that has been developed to track copyrighted material cannot distinguish between these different types of videos, and fair use video remixes are being wrongfully taken down from YouTube every day. One of the problems here is that the creators of these ingenious videos are unaware that they are within their rights to file counter notifications against copyright infringement claims that they believe to be false. In my own case, I had three of my remix videos removed by the BBC, Paramount Pictures and 20th Century Fox, which led to my YouTube account being disabled. Three strikes and you're out. Each of the videos were less than three minutes long, and the use of copyrighted material in them was clearly fair use. I filed counter notification claims with each of the allegators through YouTube, which is a relatively straightforward process. The BBC conceded that my video was a fair use and the other two companies did not respond within the DMCA time limit and so my three videos were put back up and my account was reinstated.

I am certain that there are many other people out there who have had similar experiences but did not realise they could do anything to get their videos put back up. I would encourage anyone who feels that their work is fair use to file counter notifications and to make sure that their videos are put back online. Alternatively, they can upload them to Total Recut!

On a more positive note, I have noticed a trend among some of the larger media corporations that suggests that they are becoming more accepting of user generated remix videos that sample from their copyrighted material. Some, including Sony Pictures, Lionsgate and Warner Bros have even dabbled with remix contests of their own to coincide with the release of their movies including School of Rock, A Scanner Darkly and Rambo. We have also recorded a significant exponential increase in the number of video recuts being uploaded to the web every day and less being taken down, which suggests that more people are getting interested in the area and that copyright owners are beginning to realise the potential benefits of allowing, and possibly even encouraging their fans to play with the content they produce.

In my opinion, video remixes are a free form of advertising for copyright owners and also create more devoted fans of the original work. In a few years, we will all look back and it will be mind boggling to think that big media companies tried to stop fans of their content from creating remixed videos that actually served to promote the original work, as well as being entertaining pieces in themselves.

Your site features a space for political remixes. Do you see remix as an important form of political speech?

I personally feel that remix is one of the best ways for people to voice their opinions and increase their chances of being heard. What better way is there of communicating how you would like George Bush to act than to literally change the words that come out of his mouth? With the current build up to the presidential elections in the United States, we are seeing and hearing a lot of media surrounding the actions and words of Barack Obama, Hillary Clinton and John McCain. A plethora of remixed videos have sprung up with Obama , Clinton and McCain as the subjects. I think that having the tools to be able to create videos like these and express personal opinions to a wide audience is extremely empowering for individual users in the digital age. Members of Obama's campaign realise the potential power of grass roots creativity and a video contest has been hosted this month by the folks at moveon.org with a view to creating a 30 second spot for the presidential candidate that will air on national television. No doubt, many of these will be video remixes and we look forward to seeing the finished pieces.

Many people use political parodies as a way to highlight the issues that particular politicians are facing and suggesting courses of action. When Tony Blair was considering his resignation as Prime Minister, a fantastic remix appeared illustrating Blair's internal debate. Another classic video that has done the rounds is the Blair Bush Endless Love remix. This video is interesting in that it pokes fun at the perceived notion of the apparently odd relationship between a submissive Tony Blair and a dominant George Bush.

I have tried my own hand at one or two political remixes in the past. Being from Ireland, I decided to poke a little fun at the two candidates for the Irish General elections last year, Bertie Ahern and Enda Kenny, the two candidates for Taoiseach (Prime Minister) of the country at the time. One video showed Enda Kenny as if he was auditioning for American Idol and coming up against a decidedly unimpressed Simon Cowell. The other clip showed Bertie Ahern as if he were pitching a business idea in the Dragons Den I think it is very important that citizens of a country can air their views about their political leaders, and I feel that video remix is one of the most powerful ways to do this.

What are your hopes for the future of remix culture? How do remixes relate to the larger Free Culture movement?

I see remix gradually becoming more mainstream and more widely accepted as a creative form in its own right. Ever more examples of commercialised remix are appearing on our TV and computer screens every day. Many people involved in remix culture detest the idea of the commercialisation of this type of work as they see it as a grass roots, perhaps even rebellious movement, and one that gives a voice to the individual. I don't see this going away. Even if a lot more commercial remix work is created, the tools that enable individuals to transform and recreate the media and culture around them and the new channels of free distribution that enable their work to reach huge audiences are here to stay. My hopes for the future of remix culture would be for this type of work to seep into all walks of life. I would love to see even more educational institutions adopting it as a technique of learning, for example, asking students to create a remixed video about George Washington rather than handing in a written report. In the professional arena, I would love to see more video remix artists being headhunted by studios based on the remix work they showcase online or being commissioned to create new work.

Before this can happen, however, remix artists need to stop being afraid of frivolous legal threats. A large number of remix artists are very careful about revealing their true identities online and use anonymous alter-egos for fear of being sued. I would hope that remix artists will eventually feel as though they don't need to do this anymore, as it could be stifling potential opportunities for them. The copyright issues surrounding remix work are a headache for everyone interested in freely expressing themselves using digital media. Of course, fair use enables the use of small samples of copyrighted material for non-commercial purposes, but I envisage new business models emerging around copyright cleared remix work in the not too distant future.

In terms of the larger Free Culture movement, there are many people and organisations doing fantastic work to help combat the ongoing problem of corporate greed that has seen the copyright term extended to a ridiculous degree in the latter half of the 20th century. Organisations such as Creative Commons, the Electronic Frontier Foundation, the Center for Social Media, the Convergence Culture Consortium and FreeCulture.org are all doing incredible work to prevent the scales from tipping too far in the wrong direction and of course individuals, such as our judging panel for the Total Recut Video Remix Challenge, provide invaluable insights through their written and spoken words that help to raise much needed awareness of the issues surrounding remix culture.

We are hosting the Total Recut Remix Challenge primarily to the same end, and we invite anyone with an interest in this area to enter the contest and help us to raise awareness of the changes that need to take place so that we can build a society where copyright owners are fairly rewarded for their artistic labours and artists can freely express themselves by drawing inspiration from the culture around them. Every voice counts.

"What is Remix Culture?": An Interview with Total Recut's Owen Gallagher (Part One)

Several weeks ago, I announced here that I was serving as part of a panel of other "remix experts" as judges for a video competition being hosted by the website, toralrecut.com. Participants are being asked to submit videos which address the question, "What is Remix Culture?" The contest is intended to help educate the public about the debates surrounding remix, copyright, and fair use. As someone currently developing a teacher's strategy guide for teaching remix in the context of high school literature classes, I am very interested to see what kinds of materials emerge from this competition. The submissions will become visible on the site soon and the public is being encouraged to help rank the submissions.

In the spirit of sparking further conversation around the issues the contest is exploring, I asked Owen Gallagher, the mastermind behind TotalRecut, if he would respond to some questions about the contest and about remix culture more generally. Alas, his responses got lost in my dreaded spam filter and are just now seeing the light of day. In this two part conversation, he explains why he created the site and sponsored the contest, identifies some of his favorite videos, and offers some insights into the politics and aesthetics of remix video.

Here's a brief bio Owen shared with us:

Owen Gallagher (28) is a graphic, web and digital media designer, an accomplished musician and a graduate of the University of Ulster, Northern Ireland with a first class honours Masters degree in Design Communications. Originally from Dublin, Ireland, he has been travelling around the United Kingdom and the United States for the past 12 months as part of the NCGE / Kauffman Foundation Global Scholars Entrepreneurship Program. Gallagher is the founder of TotalRecut.com, an online social networking community for fans and creators of video remixes, recuts, and mash-ups that facilitates online collaboration between video artists. Total Recut has been shortlisted for a number of prestigious awards including the Golden Spiders Awards, the NICENT 25k Awards and the BBC Innovation Labs.

Gallagher is the CEO and Creative Director of GDG Interactive, a web design and development business based in Ireland. In his spare time, he dabbles in video art and has created a number of political video remixes that received significant media attention in his home country. He is an avid piano and guitar player and has composed and recorded over 100 songs as well as performing in various bands since he was 16. He is a qualified music teacher and has taught piano and guitar to a number of students. He has also acted as a part time Assistant Lecturer of Design at the University of Ulster, Northern Ireland teaching web design, flash animation and digital video production.

Gallagher is passionately involved in remix culture and has a particular interest in Intellectual Property law as it applies to creative content. His Masters thesis, entitled 'Video Recuts and the Remix Revolution: Whose Rights Are Being Infringed?' explores some of the issues surrounding the appropriation of previously published content, focusing on the delicate balance between copyright and freedom of expression.

What can you tell us about your new contest? What are its goals? What kinds of videos are acceptable?

The Total Recut Video Remix Challenge is a contest that we are hosting to try to encourage people to think about the issues around remix culture and creating remixed media. We want people to create a short video remix that uses footage from any source to communicate the message: 'What is Remix Culture?' The video can be anything from 30 seconds to 3 minutes long. The idea of the contest is to produce a series of videos that raise awareness and help people to more clearly understand what is going on in the world of digital content creation, remix and intellectual property. Ideally, the videos will be educational and will communicate a clear message but we essentially want our entrants to be creative and portray what remix culture means to them. The prizes include a laptop computer loaded with all of the software needed to create high quality remixes, a digital camcorder, a digital media player and lots of Total Recut goodies.

The contest began taking entries in May and judging will begin in June. We have an exceptional judging panel of some of the elite thought-leading personalities involved in remix culture today including yourself, Larry Lessig, Pat Aufderheide, Kembrew McLeod, JD Lasica and Mark Hosler. The contest is open to everyone so I would encourage anyone who is even slightly interested in video remix to put a video together and enter the contest in May to be in with a chance of winning.

The Video Remix Challenge was an idea that developed out of my Masters project at the University of Ulster, Northern Ireland, which was very much focused on Remix Culture and intellectual property issues as applied to the digital creative arts, in particular, online video production. As part of the project, I developed a basic version of the Total Recut website and set up a small scale video remix contest where the idea was to create a 60 second PSA commercial using found footage to portray a particular theme e.g. Environmental Issues, Safe Sex or Drug Abuse. At the time, I was also working as a part time lecturer, teaching an interactive design class to undergraduate students at the University of Ulster, so I decided to use the students as guinea pigs and get them to produce a remixed video for their project, which had to be entered into my contest, as a requirement of their design brief. It worked like a charm and the end result was over thirty highly creative remixed videos on a diverse range of socially conscious issues which the students themselves rated and commented on, before a small judging panel decided on the final winners. Following the success of this contest and the ongoing development of Total Recut as a whole, I decided that I wanted to try and host a larger scale contest. My original idea was to try to open it up to other Universities in the U.K. and Ireland and build from there, but it has now scaled to the point where it is open to anyone who wants to enter. The basic premise of the Video Remix Challenge is to create a short form video remix that portrays what 'Remix Culture' means to you, using found footage from any source.

The reason this is such an interesting theme to pursue is because of the ongoing debate about copyright and freedom of expression in the developing landscape of user generated digital content. This is a debate that a lot of people feel very strongly about. There are extremists on both sides, some advocating the complete freedom of all content and others fighting tooth and nail to extend copyright terms and protect their assets. Then there are those who are trying to seek a middle ground - a balance between these two opposing views. This is where Total Recut and this contest reside.

The current landscape places too much emphasis on the copyright owner's control over how their content is used and leaves little room for new artists to exercise their rights to freedom of expression. However, a free-for-all where all content is free would result in no compensation for copyright owners, which would mean less incentives for people to produce new creative works. The balanced approach enables copyright owners to make money from their work, but also enables other artists to freely use samples from the entire pool of creative works to express themselves. This contest encourages people to draw inspiration from the culture around them, from the culture they grew up with and to use these images and sounds to produce something innovative with a brand new meaning.

The goals of the contest are to generate a number of creative video pieces that will help to raise awareness of these issues and perhaps help to educate people about the true nature of copyright, which is to promote the production of new creative works for society at large, by providing creators with a degree of protection over their work for a limited time. This message has been twisted and distorted almost beyond recognition by the likes of Disney and some of the larger corporations that own the copyrights to most of the content out there. Instead of creative works existing to benefit society, some of the corporations feel that creative works exist to make more money for them, for as long as possible. That is why they lobby for copyright term extensions and unfortunately, they have historically been successful in these attempts.

Ironically, many of Disney's most successful works are based on Public Domain stories, which they would not have been able to create in the first place, had the original copyright owners tried to exercise the kind of control that Disney now displays over their works. There is an excellent educational remix video created by Eric Faden of Bucknell University, that uses short samples from Disney movies to communicate messages about copyright and fair use. Here's the link.

In terms of the types of videos that are acceptable in our Video Remix Challenge, we are encouraging our entrants to be aware of, and exercise their fair use rights. The Center for Social Media at the American University of Washington have some excellent resources and guidelines. We are also encouraging people to use Public Domain and Creative Commons licensed material in their work, many of which can be found at the Internet Archive and Creative Commons respectively.

The videos will first be rated by the public and whittled down to the ten best videos, which will then be given to the judges to decide on three winners. We are very excited to see what kind of work will be produced. Going by my previous contest, there will be quite a mix of quality in terms of production skill, but sometimes the best ideas simply shine through.

Tell us more about Total Recut. How did this site come about? What are your overarching goals? What kinds of resources does it offer the remix community?

I remember very distinctly when I came up with the idea for Total Recut. I was lying out in the sun in Portugal, contemplating what I might consider putting forward as a proposal for my then upcoming Masters Degree, and the idea came to me. I wanted to create a collaborative environment for artists to be able to take existing media, remix it in some way and produce something completely new.

My interest in remix stemmed from an early age - I have always been into collage and mixed media and studied Fine Art in Dublin, Ireland before undertaking my Design degree in Donegal, but even before that, I always remember playing with toys as a young boy. My brother and I were the proud owners of many Star Wars figures and vehicles, Transformers, Thundercats, MASK, He-Man, G.I. Joe, Action Man and a whole host of other toys from various movies and TV shows. Our games always consisted of us combining these different realities and storylines, mixing them up and making up our own new narratives. It was not unusual to have Optimus Prime fighting side by side with Luke Skywalker against Mumm-Ra and Skeletor. So, from a very early age it seemed completely normal for me to combine the things I loved in new ways that seemed entertaining to me. I think that my generation and those younger than me have grown up expecting this sort of interaction with their media, on their own terms.

The idea that some corporation can tell you that you are not allowed to play with media seems ridiculous and wrong. Unfortunately, there are many who seem to believe that their control over how content is used should be absolute and unquestioned. I created Total Recut as a way to gather people together who believe that we, as a society, should be able to freely build on the works of the past. If this is successfully prevented by corporations, the practical result is that people will stop making new things out of old things for fear of being sued. Innovation will chill and the overall quality and quantity of new work being produced will be lower. Luckily, there are millions of people who refuse to accept the corporate line and they are continuing to produce new work, despite the veiled shallow threats by overzealous copyright owners.

So, when I was considering how to practically put a community of this nature together, my initial idea was to create a site for digital artists - I had the idea of taking public domain paintings and posting the images on the site, cutting them up into squares and then asking participants to choose a square each and reinterpret it in their own style. The remixed square would be uploaded to the site again and the end result would be a very interesting collaborative collage of styles inspired by the work of an artistic master.

Through my Masters research, I realised that one of the hottest technologies at the time was online video and so I decided to refocus the project to centre on remixed video work. I discovered a thriving underground community of video producers who were creating work as diverse as movie trailer recuts and machinima to remixed political parody and mashed-up music videos. One of the first remixed videos I saw was a movie trailer recut, created by Robert Ryang, of the Stanley Kubrick movie, 'The Shining', which casts the classic horror in a completely new light. Another amazing video remix that I came across early on was a political piece created by Chris Morris where segments of George Bush's State of the Union speech were recut to create a new narrative. Some of the most technically accomplished and entertaining remixes I have seen were created by a Parisian remix artist called Antonio da Silva, known online as AMDS Films. He created a number of remixes, one of the best of which is Neo vs Robocop.

So, I set about creating a site 'for fans and creators of video remixes, recuts and mash-ups that provides resources and collaborative opportunities for video remix artists in a social networking environment.' The end result was Total Recut, but the site is constantly developing. Each week, something new is added or changed based on the feedback from our members and advisors. The main focus at the moment is the Video Remix Challenge but we have a plethora of new ideas and potential directions of where we are going to steer the site in the future.

The site works on a number of different levels. Primarily it is a place where people can find and watch entertaining or thought-provoking remixed videos. Our current categories are Movie Trailer Recuts, Political, Machinima, Advertising, Educational, Music Videos and Others. This category list is by no means exhaustive and we are looking at adding to it in the near future.

Secondly, the site acts as a showcase for video remix artists, to enable them to put their work in front of the eyes of a receptive audience. We also provide a growing library of Public Domain and Creative Commons licensed video work for people to download and remix in their own projects. We are working on developing our Tutorials section, which will eventually become a 'Remix Academy' with courses and grades for people to learn everything they need to know to produce a video remix. Information and links to literature and websites about remix culture, intellectual property issues and key players in the scene are included in the Remix Culture section. We also provide remix tools where users can gain access to video editing software, conversion tools and video downloading software. The community section includes a blog, forums, user profiles and job opportunities. Virtually every aspect of the site is set up to be similar to a wiki environment, which essentially means that all registered members have the ability to add things to the site or update information about any of the content.

With regard to long term goals for Total Recut, we would love to build up the community to the point where we are considered the primary online location for people to find the very best in video remix work and talent. We intend to host more regular contests and provide links between our remix artist members and potential employers. As the site scales up, we intend to take it global and offer a multilingual version of the site to accommodate the Asian and European markets and eventually become a truly global community website for remix culture.

You write, "Video recuts...are a new art-form enabled by the convergence of emerging technologies." How do you respond to those who ask whether remixes and recuts are not creative because they build on the works of others rather than working with original material?

This is an area in which I have a huge amount of interest and have considered pursuing as a research area for my PhD - the origin of originality. It is of particular interest to me because I am what I consider to be an 'original content creator.' I write songs and lyrics using nothing but my mind, a pen and paper and a guitar. Are my songs original? If I use a combination of different chords and a variety of words to create sentences that rhyme, am I not using elements that have been used by other people in the past? What makes my songs original, in my opinion, is the unique way in which I composite the words, chords and melody. In this way, every song is created using the basic building blocks of language and music, but combined in a slightly different way.

Coming from a Graphic Design background, I often come across other designers who are adamant that their work is completely original. The nature of a Graphic Designer's work is to combine elements from different sources in creative ways to produce new pieces of work. Similar to a collage artist who takes pieces of different photos, images etc and brings them together to create new meanings. Is the finished piece not original because it is made up of building blocks from a variety of sources? In the same way, when a video remix artist combines pieces of video from different sources in new ways to create new meanings, is this not original and innovative?

Yes, remix artists build on the works of others. But do so-called creators of 'original material' not build on the works of others also? Would you consider Shakespeare's Romeo and Juliet to be an original piece of work? Even though the idea was based on a story by William Painter, which was based on a poem by Arthur Brooke? No matter how far back you go in the origin of a piece of work, you will find that the idea was built on or inspired by the work of someone else before it. I consider remixed videos to be original works. The finished piece is more than the sum of its parts.

From Production to Produsage: Interview with Axel Bruns (Part One)

I have long regarded the Creative Industries folks at Queensland University of Technology to be an important sister program to what we are doing in Comparative Media Studies at MIT. Like us, they are pursuing media and cultural studies in the context of a leading technological institution. Like us, they are adopting a cross-disciplinary approach which includes the possibility of productive exchange between the Humanities and the business sector. Like us, they are trying to make sense of the changing media landscape with a particular focus on issues of participatory culture, civic media, media literacy, and collective intelligence. The work which emerges there is distinctive -- reflecting the different cultural and economic context of Australia -- but it complements in many ways what we are producing through our program. I will be traveling to Queensland in June to continue to conversation.

Since this blog has launched, I have shared with you the reflections of three people currently or formerly affiliated with the QUT program -- Alan McKee; Jean Burgess
; and Joshua Green, who currently leads our Convergence Culture Consortium team. Today, I want to introduce you to a fourth member of the QUT group -- Axel Bruns.

Thanks to my ties to the QUT community, I got a chance to read an early draft of Bruns's magisterial new book, Blogs, Wikipedia, Second Life, and Beyond: From Production to Produsage (New York: Peter Lang, 2008), and I've wanted for some time to be able to introduce this project to my readers. Bruns tackles so many of the topics which I write about on the blog on a regular basis -- his early work dealt extensively on issues of blogging and citizen journalism and he has important observations, here and in the book, about the future of civic media. He has a strong interest in issues of education and citizenship, discussing what we need to do to prepare people to more fully participate within the evolving cultural economy. As his title suggests, he is offering rich and nuanced case studies of many of the core "web 2.0" sites which are transforming how knowledge gets produced and how culture gets generated at the present moment. He has absorbed, engaged with, built upon, and surpassed, in many cases, much of the existing scholarly writing in this space to produce his own original account for the directions our culture is taking.

In this interview, you will get a sense of the scope of his vision. In this first installment, he lays out his core concept of "produsage" and explains why we need to adopt new terms to understand this new model of cultural production. In the second part, he will explore its implications for citizenship and learning.

So, let's start with the obvious question. What do you mean by produsage? What are its defining traits?

Why coin a new and somewhat awkward word to refer to this phenomenon? How does Produsage differ from traditional models of production?

I'd like to answer these in combination if I may - the question "do we really need a new word to describe the shift of users from audiences to content creators?" is one I've heard a few times as people have begun engaging with the book, of course.

There's been some fantastic work in this field already, as we all know - from Yochai Benkler's work on 'commons-based peer production' to Michel Bauwens's 'p2p production', from Alvin Toffler's seminal 'prosumers' (whose exact definition has shifted a few times over the past decades as his ideas have been applied to new cultural phenomena) to Charles Leadbeater and Paul Miller's 'Pro-Ams'. I think it's fair to say that most if not all of us working in this field see these developments as an important paradigm shift - a "leap to authorship" for so many of the people participating in it, as Douglas Rushkoff has memorably put it.

But at the same time, it's no radical break with the past, no complete turning away from the traditional models of (information, knowledge, and creative) production, but a more gradual move out of these models and into something new - a renaissance and resurgence of commons-based approaches rather than a revolution, as Rushkoff describes it; something that may lead to the "casual collapse" of conventional production models and institutions, as Trendwatching.com has foreshadowed it.

I think that ironically, it's this gradual shift which requires us to coin new terms to better describe what's really going on here. A fully-blown revolution simply replaces one thing with another: one mode of governance (monarchy) with another (democracy); one technology (the horse-drawn carriage) with another (the motorcar). In spite of their different features, both alternatives can ultimately be understood as belonging to the same category, and substituting for one another.

A gradual shift, by contrast, is less noticeable until what's there today is markedly different from what was there before - and only then do we realise that we've entered a new era, and that we have to develop new ways of thinking, new ways of conceptualising the world around us if we want to make good sense of it. If we continue to use the old models, the old language to describe the new, we lose a level of definition and clarity which can ultimately lead us to misunderstand our new reality.

Over the past years, many of us have tried very hard to keep track of new developments with the conceptual frameworks we've had - which is why even work as brilliant as Benkler's has had to resort to such unwieldy constructions as 'commons-based peer production' (CBPP), and similar compound terms from 'user-led content creation' to 'consumer-generated media' abound.

Now, though, I think we're at the cusp of this realisation that the emerging user-led environments of today can no longer be described clearly and usefully through the old language only - and produsage is my suggestion for an alternative term. It doesn't matter so much what we call it in the end, but a term like 'produsage' provides a blank slate which we can collectively inscribe with new meanings, new shared understandings of the environments we now find ourselves in.

Why does the old language fail us? Because we've been used to it for too long. When we say 'production' or 'consumer', 'product' or 'audience', most of us take these words as clearly defined and understood, and the definitions can ultimately be traced back to the heyday of the industrial age, to the height of the mass media system. 'Production', for example, is usually understood as something that especially qualified groups do, usually for pay and within the organised environments of industry; it results in 'products' - packaged, complete, inherently usable goods. 'Consumers', on the other hand, are literally 'using up' these goods; historically, as Clay Shirky put it almost ten years ago, they're seen as no more than "a giant maw at the end of the mass media's long conveyor belt".

How do the (sometimes very random) processes of collaborative content creation, for example in something like the Wikipedia, fit into this terminology? Do they? Wikipedia may well be able to substitute for Britannica or another conventionally produced encyclopaedia, but it's much more than that. Centrally, it's an ongoing process, not a finished product - it's a massively distributed process of consensus-building (and sometimes dissent, which may be even more instructive if users invest the time to examine different points of view) in motion, rather than a dead snapshot of the consensual body of knowledge agreed upon by a small group of producers.

Similarly, are Wikipedia contributors 'producers' of the encyclopaedia in any meaningful, commonly accepted sense of the word? Collectively, they may contribute to the continuing extension and improvement of this resource, but how does that classify as production? Many individual participants, making their random acts of contribution to pages they come across or care about, are in the first place simply users - users who, aware of the shared nature of the project, and of the ease with which they can make a contribution, do so by fixing some spelling here, adding some information there, contributing to a discussion on resolving a conflict of views somewhere else. That's a social activity which only secondarily is productive - these people are in a hybrid position where using the site can (and often does) lead to productive engagement. The balance between such mere usage and productive contribution varies - from user to user, and also for each user over time. That's why I suggest that they're neither simply users nor producers (and they're certainly not consumers): they're produsers instead.

So having said all of this, let me get back to your first question: What do you mean by produsage? What are its defining traits?

I define produsage as "the collaborative and continuous building and extending of existing content in pursuit of further improvement", but that's only the starting point. Again, it's important to note that the processes of produsage are often massively distributed, and not all participants are even aware of their contribution to produsage projects; their motivations may be mainly social or individual, and still their acts of participation can be harnessed as contributions to produsage. (In a very real sense, even a commercial service like Google's PageRank is ultimately prodused by all of us as we browse the Web and link to one another, and allow Google to track our activities and infer from this the importance and relevance of the Websites we engage with.)

Produsage depends on a number of preconditions for its operation: its tasks must be optimised for granularity to make it as easy as possible even for random users to contribute (this is something Yochai Benkler also notes in his Wealth of Networks); it must accept that everyone has some kind of useful contribution to make, and allows for this without imposing significant hurdles to participation (Michel Bauwens describes this as equipotentiality); it must build on these elements by pursuing a probabilistic course of improvement which is sometimes temporarily thrown off course by disruptive contributions but trusts in what Eric Raymond calls the power of "eyeballs" (that is, involvement by large and diverse communities) to set things right again; and it must allow for the open sharing of content to enable contributions to build on one another in an iterative, evolutionary, palimpsestic process.

We can translate this into four core principles of produsage, then:

• Open Participation, Communal Evaluation: the community as a whole, if sufficiently large and varied, can contribute more than a closed team of producers, however qualified;
• Fluid Heterarchy, Ad Hoc Meritocracy: produsers participate as is appropriate to their personal skills, interests, and knowledges, and their level of involvement changes as the produsage project proceeds;
• Unfinished Artefacts, Continuing Process: content artefacts in produsage projects are continually under development, and therefore always unfinished - their development follows evolutionary, iterative, palimpsestic paths;
• Common Property, Individual Rewards: contributors permit (non-commercial) community use and adaptation of their intellectual property, and are rewarded by the status capital gained through this process.

I think that we can see these principles at work in a wide range of produsage environments and projects - from open source to the Wikipedia, from citizen journalism to Second Life -, and I trace their operation and implications in the book. (Indeed, we're now getting to a point where such principles are even being adopted and adapted for projects which traditionally have been situated well outside the realm of collaborative content creation - from the kitesurfing communities that Eric von Hippel writes about in Democratizing Innovation to user-led banking projects like ,Zopa, Prosper, and Nobel Peace Prize winner Muhammad Yunus's Grameen Bank, and beyond.)

Of course such traits are also continuing to shift, both as produsage itself continues to develop, and as it is applied in specific contexts. So, these characteristics as I've described them, and this idea of produsage as something fundamentally different from conventional, industrial, production, should themselves be seen only as stepping stones along the way, as starting points for a wider and deeper investigation of collaborative processes which are productive in the general sense of the term, but which are not production as we've conventionally defined it.

Your analysis emphasizes the value of "unfinished artifacts" and an ongoing production process. Can you point to some examples of where these principles have been consciously applied to the development of cultural goods?

My earlier work (my book Gatewatching: Collaborative Online News Production, and various related publications) has focussed mainly on what we've now come to call 'citizen journalism' - and (perhaps somewhat unusually, given that so much of the philosophy of produsage ultimately traces back its lineage to open source) it's in this context that I first started to think about the need for a new concept of produsage as an alternative to 'production'.

In JD Lasica's famous description, citizen journalism is made up of a large collection of individual, "random acts of journalism", and certainly in its early stages there were few or no citizen journalists who could claim to be producers of complete, finished journalistic news stories. Massive projects such as the comprehensive tech news site Slashdot emerged simply out of communities of interest sharing bits of news they came across on the Web - a process I've described as gatewatching, in contrast to journalistic gatekeeping -, and over the course of hours and days following the publicisation of the initial news item added significant value to these stories through extensive discussion and evaluation (and often, debunking).

In the process, the initial story itself is relatively unimportant; it's the gradual layering of background information and related stories on top of that story - as a modern-day palimpsest - which creates the informational and cultural good. Although for practical reasons, the focus of participants in the process will usually move on to more recent stories after some time, this process is essentially indefinite, so the Slashdot news story as you see it today (including the original news item and subsequent community discussion and evaluation) is always only ever an unfinished artefact of that continuing process. (While Slashdot retains a typical news-focussed organisation of its content in reverse-chronological order, this unfinishedness is even more obvious in the way Wikipedia deals with news stories, by the way - entries on news events such as the 2004 Indian Ocean tsunami and the 2005 London bombings are still evolving, even years after these events.)

This conceptualisation of news stories (not necessarily a conscious choice by Slashdot staff and users, but simply what turned out to make most sense in the context of the site) is common throughout citizen journalism, where community discussion and evaluation usually plays a crucial role - and it's fundamentally different from industrial journalism's conception of stories as discrete units (products, in other words) which are produced according to a publication schedule, and marketed as 'all the news that's fit to print'.

And that's not just a slogan: it's essentially saying to audiences, "here's all that happened today, here's all you need to know - trust us." If some new information comes along, it is turned into an entirely new stand-alone story, rather than added as an update to the earlier piece; indeed, conventional news deals relatively poorly with gradual developments in ongoing stories especially where they stretch out over some time - this is why its approach to the continuing coverage of long-term disasters from climate change to the Iraq war is always to tie new stories to conflict (or to manufacture controversies between apparently opposing views where no useful conflict is forthcoming in its own account). The more genuinely new stories are continually required of the news form, the more desperate these attempts to manufacture new developments tend to become - see the witless flailing of 24-hour news channels in their reporting of the current presidential primaries, for example.

By contrast, the produsage models of citizen journalism better enable it to provide an ongoing, gradually evolving coverage of longer-term news developments. Partly this is also supported by the features of its primary medium, the Web, of course (where links to earlier posts, related stories and discussions, and other resources can be mobilised to create a combined, ongoing, evolving coverage of news as it happens), but I don't want to fall into the techno-determinist trap here: what's happening is more that the conventional, industrial model of news production (for print or broadcast) which required discrete story products for inclusion in the morning paper, evening newscast, or hourly news update is being superceded by an ongoing, indeterminate, but no less effective form of coverage.

If I can put it simply (but hopefully not overly so): industrial news-as-product gets old quickly; it's outdated the moment it is published. Produsage-derived news-as-artefact never gets old, but may need updating and extending from time to time - and it's possible for all of us to have a hand in this.

Dr Axel Bruns (http://produsage.org/) is the author of Blogs, Wikipedia, Second Life, and Beyond: From Production to Produsage (New York: Peter Lang, 2008). He is a Senior Lecturer in the ,a href="http://www.creativeindustries.qut.edu.au/">Creative Industries Faculty at Queensland University of Technology in Brisbane, Australia, and has also authored Gatewatching: Collaborative Online News Production (New York: Peter Lang, 2005) and edited Uses of Blogs with Joanne Jacobs (New York: Peter Lang, 2006). In 1997, Bruns was a co-founder of the online academic publisher M/C - Media and Culture which publishes M/C Journal, M/C Reviews, M/C Dialogue, and the M/Cyclopedia of New Media, and he continues to serve as M/C's General Editor. His general research and commentary blog is located at snurb.info , and he also contributes to a research blog on citizen journalism, Gatewatching.org with Jason Wilson and Barry Saunders.

Remix: A Contested Practice

While we are on the subject of Remix Culture, I wanted to call attention to a contest being run this month by the website, Total Recut, designed to get remix artists of all types reflecting on what remix and fair use means to them. If you don't know Total Recut, you should check it out since it is one stop shopping for a range of diverse and interesting examples of remix video -- examples which run from fan vids to political propaganda and includes both obvious and obscure examples. Here's some of the details of the contest:

Create a short video remix that explains what Remix Culture means to you. Using video footage from any source, including Public Domain and Creative Commons licensed work, we want you to produce a creative, educational and entertaining video remix that communicates a clear message to a wide audience. The video is to be no shorter than 30 seconds and no longer then 3 minutes in duration.

This contest is being run to promote awareness of remix culture in an educational capacity by encouraging the fair use of a wide variety of content and also to create a new pool of work that explains what remix culture is to the general public....

The contest will begin in May '08 and will be open for 1 month. Public Voting will begin in June and will remain open for 2 weeks, after which the best 10 videos will be put forward into the final and the Judging Panel will vote on each one. The winner will be announced in July '08.

Entries should follow the guidelines on Fair Use issued by The Center for Social Media, guidelines we discussed here a while back.

I was proud to be asked to be a judge for this competition, which emerged in part in response to a discussion with Total Recut's Owen Gallagher about the work our Project New Media Literacies has been doing focusing on the ethics and poetics of remix culture as we are supporting the teaching of Appropriation as a cultural competency through our curricular materials. We have, for example, been collaborating with the fine folks at Organization for Transformative Works who are producing videos for our learning library about vidding. And we are developing a whole curriculum around Moby Dick which centers on historic and contemporary examples of remix. So, I am personally very excited at the prospect of this competition leading to the production of new materials which might help students, teachers, parents, and the public learn more about remix, creative commons, fair use, appropriation, and participatory culture.

Total Recut has pulled together a truly diverse and interesting group of judges, including Pat Aufderheide (from the Center for Social Media), legal legend Lawrence Lessig, Darknet author J.D. Lasica, fan vidder Luminosity, Documentary filmmaker Kimbrew McLeod, and Negativeland's Mark Hosler. I hope that this range of judges indicates just how open the competition is to a range of different communities who are finding remix an effective mode of creative expression and social commentary. Even if you are not interested in the contest per se, you should check out this resource page which already includes a number of useful materials for explaining why remix matters in contemporary culture.

Children as Storytellers: The Making of TikaTok (Part Two)

Last time, I shared with you an interview with CMS alum Neal Grigsby and MIT Media Lab alum Orit Zuckerman, two of the key players in a new startup company, TikaTok, which is working to encourage children to create their own books and share them with other young readers. This time, we get a bit more personal as the two share their sense of how their MIT education contributed to their current projects.

Your site also seems to promote opportunities for collaboration between young authors and illustrators. Is this a way of introducing young people to the world of collective intelligence?

Neal: It certainly is, and although it was always on our road map to add this feature, necessity made us move it up the schedule. Our users demanded it. Drawing, and getting an illustration up on the site, can be a creative and technical challenge for many. The team went back and forth for a very long time about the possibility of providing a digital drawing tool before finally coming to the conclusion that it was a bad idea for several reasons. But if you could use the illustrations that other kids had already provided and pledged to the community, if only until a time that your own drawings would be ready, it would really help.

Now we are seeing writing and illustrating as potentially two separate modes of participation, and it is quite exciting. Of course there will always be children who enjoy writing more than illustrating, and vice versa, and this gives both groups the ability to engage deeply on the site and not feel like they're missing a big part of the experience. I also suspect that for many users their first experience with collaboration will be almost accidental: they will use someone's illustration, or someone will use theirs, and the system will automatically attribute the illustration credit. And then once those two kids see the power of this passive collaboration, it may pave the way for a more deliberate collaboration like co-authorship of the text, which the site also supports, or even "massively multiplayer" co-authorship with a large group.

It is certainly possible that we will provide even more modes of participation in the future--one could easily imagine introducing analogs to the traditional roles of editor, copy editor, layout and design artist, and even publicist--but we haven't determined yet which of these would be the most meaningful to our community.

In a "Mother's Welcome," Sharon Kan suggests that this project emerged from the experience of "two mothers who wanted to create a place where children can write, illustrate, publish and print their own books." What specific experiences did you have as mothers which pushed you to start this company?

Orit: As mothers you see your children grow and their brains develop. It is one of the most fulfilling experiences to look at the world from a child's view. From very young age children try to express themselves in pictures and in stories. When I sat with my daughter and we created a story together, she knew exactly what she wanted to say and draw; she enjoyed creating a story and was very happy when it was presented to the world by her proud parents. Even though it wasn't storytelling as we see in books that are written by adults, the ideas that come out and the simplicity of the storyline was very interesting. I also noticed that through kindergarten she was always encouraged to draw, but when she went to first grade the emphasis went to reading and writing only, and all that talent of telling stories by pictures was neglected. Then I looked at my daughter's bookshelf. She loves books, yet all of her books were written by adults, edited by adults, and published by adults with adult priorities in mind. Why aren't there books for kids by kids? They clearly tell stories differently but no one publishes it? This is what led us to think that creating a platform where kids can tell their stories, bind them into real books, and be active in a community of book lovers would be a great thing to build.

Neal, you are in the process of becoming a father yourself. How is that impacting your perception of this project? What would you say in a "Father's Welcome" to the site?

Neal: In an interesting coincidence, the day that I learned I was becoming a father was the same day that we launched the private alpha release of the site. So you could say that both baby and website have been gestating for about the same amount of time. As you might expect it has been an incredibly busy and exciting time, and I approach the future with a sense of deep responsibility but also optimism.

Since learning of my impending fatherhood, I have been following blogs like Parent Hacks and GeekDad, and have been inspired by the ways those sites integrate this resurgent DIY culture with parenthood. From the stereotypes, one might expect a geeky parent to be particularly disengaged or self-absorbed, but these blogs almost show geek parents as the best hope for our future; they show passionate and caring parents who involve their children in projects of investigation, exploration, and invention.

If I were to write a "Father's Welcome," then, I would express my hope that the families who use our site embrace the opportunities it provides for parent and child to share a creative experience together. I am fully aware that, especially when he becomes a teenager, computers and the Internet will become tools of autonomy for my son. The old man will be embarrassingly uncool, as it is my destiny to become, and he will forge his online identity largely outside my direct supervision. Many sites for young children already reinforce this model, requiring the parent only for his blanket permission or his credit card. I hope on Tikatok a parent can hone a different facet of his relationship with his children: he can assist, collaborate, and inspire.

Orit, you recently completed a degree at the MIT Media Lab. Can you describe the work you did through the lab and what you learned there which has contributed to the current venture?

Orit: Part of my research in the media lab was creating a unique communication system for kids to involve remote relatives with their daily routines. Communication systems as we know them were designed for business use, later on they were adapted to home use, but without any changes to the basic design. Looking at what children need to communicate led to the development of a very unique video system that created contextual video correspondence between relatives. For example, a grandmother would read a story to her grandchild on the other side of the world; and then the grandson would get that message when he went to bed. The system would know the right time to connect between the relatives and thus create a more meaningful connection between them. Looking at things from the user's point of view creates a different product all together. With Tikatok, I tried looking at storytelling from a childs point of view and create something that would be easy and fun to use.

Neal, you recently completed a Masters through the Comparative Media Studies Program. Can you describe the work you did with us and how it has contributed to the current venture?

Neal: All of my work at CMS was united by the program's commitment to multidisciplinary thinking, and for putting theory into practice. It was really invaluable experience to me as I began work on Tikatok.

The research project I worked most on was the Project for New Media Literacies. As your regular readers well know, it is a project very much created to address the challenges of participatory culture. As a graduate student researcher it was my responsibility to create educational media and associated curricula that would illuminate media production practices for a youth audience. I produced materials around blogging and science fiction authorship (using BoingBoing's Cory Doctorow as an exemplar), public art and graffiti, Wikipedia, and video games. The project forced me to think of creative ways to teach both the practical and ethical dimensions of media production, and that experience has certainly come in handy for designing materials that engage and instruct our users. The project also trained me to see these processes of creation and expression not only as individual processes, but as social process that occur within a context. This perspective has frequently come in handy when, as a team, we discuss new features and priorities for the company. The community illustration database is the perfect example. Do we solve the problem of illustration uploading with a tool that allows individual children to create digital drawings instantly? Or do we provide a more powerful way for kids to work together and take advantage of their unique abilities? My work with NML helped me provide an informed opinion on this decision and others.

I also worked briefly at the Singapore-MIT GAMBIT Game Lab as the design lead for a team of Singaporean and MIT students charged with creating a multiplayer video game for mobile phones. GAMBIT really prepared me for the kind of rapid, iterative product development within a small team that is characteristic of many startups, including our own. My GAMBIT experience also gave me a heightened appreciation for the extreme importance of user interface design and QA. I believe that video games really have some of the best user interfaces of any interactive media. There are design principles common to video games that designers of websites and virtual worlds should ignore at their own peril. The multidisciplinary approach I learned at CMS has allowed me to recognize relevant connections between these different media modes.

Finally, there was my academic work. My thesis explored "Narrative of Adolescence Across Media" and its final chapter, which imagined video games as a platform for a new kind of player co-authored coming-of-age story, articulates many of the same goals that we are trying to meet with Tikatok. For someone whose thesis was inspired by Neal Stephenson's novel The Diamond Age, in which a young girl is aided in her development by, essentially, a digital platform for collaborative storytelling, it has been exciting to bring my research to bear on one of the closest real-world examples of such a platform that I have encountered.

What has been the biggest surprise as you've explored the intersection between these two MIT-based approaches to media?

Neal: The biggest surprise to me, I suppose, is how compatible the two approaches have been. If I were to believe the Media Lab stereotype, it would be that the folks there put too much faith in technological solutions. Certainly there is a huge technological optimism behind projects like the One Laptop Per Child, and it's important to peel away the layers of hyperbole to assess its potential impact. In starting a new company, it puts you in the position of having to promote yourself and your ideas, and it can be tempting to let your high aspirations get the best of you and let the hype flow unchecked. But I have never found myself battling Orit over unrealistic expectations. I think because the project is so grounded in her commitment to making something cool and worthwhile for her children, it makes her a sharp judge of what really works vs. what we want to work. She's not making something for "the children," she's making something for her children.

And while Orit works on a very intuitive level, the CMS approach has allowed me to bring a multitude of theoretical frameworks to the project, and helped me articulate what we are trying to achieve, sometimes to people on the outside, but sometimes even to the team. In that sense it is a nice marriage of a more bottom-up, creative approach with a top-down, analytical approach. But even that is a simplification - I think we both bring creative and analytical skills. As MIT media scholars I think we definitely speak the same language.

Orit Zuckerman - Co-founder and CTO

Orit has designed online communities since 1996, when she worked for Gizmoz Networks. In 1999, Orit co-founded uTOK Inc., a San Francisco-based Internet startup that created a "decentralized blogging community." She designed the community product, and supervised the R&D team. Most recently, Orit earned her Master's Degree from the MIT Media Lab, where she designed and implemented an innovative communication system for children. Orit has also exhibited her interactive portraiture installations in Milan, Monaco, Boston, British Telecom headquarters, and the National Portrait Gallery in London, England.

Neal Grigsby - Director of Online Community

Neal Grigsby worked for seven years at LookSmart.com, where he managed volunteers on a user-generated Web directory, co-managed partnerships and developed content for FindArticles, and designed education-themed search verticals. Neal recently earned his Masters Degree in Comparative Media Studies from MIT, where he produced educational media for the Macarthur-funded Project for New Media Literacies, and
designed video games for the Singapore-MIT GAMBIT Game Lab. Neal also
holds a BA from UC Berkeley.

the following post is [about] anonymous

The following blog post was prepared by a CMS graduate student who, appropriately enough, wishes to remain anonymous. S/He has been watching with some interest the emergence of the Anonymous movement, a grassroots effort to protest against the Church of Scientology organization, which has adopted a range of references and models from popular culture to further its goals. It offers a rich reference point for those of us in better understanding the ways that participatory culture can offer a spring board for civic engagement. It seems like an appropriate followup to the interview I ran earlier this week with Witness's Sam Gregory in that it represents another example of how video sharing might contribute to civic discourse. The author closes the post with a call for academic discussion of the implications of this phenomenon. S/he and I offer this post as a resource for further study.

On March 15, 2008, over 9000^* people worldwide took to the streets to protest practices of the Church of Scientology organization. Without any clear leadership, masked individuals descended upon local organizations with signs and flyers. They stood outside, chanting phrases like "tax the cult" and "why is Lisa Dead?" They gave speeches, recruited new members, and granted press interviews. Then, they sang and danced to Rick Astley's epic 1987 hit, "Never Gonna Give You Up."

Hi, We're from the Internet

The protesters call themselves "Anonymous" and their movement originated on several loosely affiliated web sites. The long-standing site Something Awful had built a community through its forums and a popular image manipulation competition called Photoshop Phriday. Other sites spun off of or grew up in parallel with Something Awful, including the always-offensive image posting site 4chan.org. The most popular "board" on 4chan was "/b/", which featured doctored photos, inside jokes, and porn. Through 2007, the community was pulling online pranks like taking down web sites and defacing Myspace pages. Their culture grew out of the pursuit of these sophomoric "lulz" and spawned several internet memes. Perhaps most well known is the LOLCats. Their language became filled with sarcastically self-referential bastardizations of English.

The community began coordinating "raids" against various sites, online games, and people that they deemed idiotic (or, in their words, had broken "teh Rules of teh Internetz"). They successfully shut down a white supremacist's page, lashed out at a site that copied one of their images, and flooded virtual games that they considered inane. They coordinated these efforts through several sites, but most prominently through a collaboratively maintained wiki. Plans would form as a result of many proposals, one of which would gain a critical mass of support. There were no leaders. At some point, the group decided to start calling itself "Anonymous," inspired by the largely anonymous web-posting tools they used. On July 26, 2007, KTTV Fox of Los Angeles did a news report on the group, calling them "hackers on steroids" and "domestic terrorists." The Fox report was quickly spread, parodied, and made fun of. It also formed the foundation for the group's ironic self-identity, and cemented the "Anonymous" moniker for months to come.

Throughout, Anonymous maintained a rough edge. Their "raids" often seemed more like cyberstalking or bullying. Their image boards continued to feature mostly porn, gore, and insults. Their conversations were peppered with what sounded like hate speech -- constant references to "fags" or "niggers". To be sure, it was a community made up largely of young white males acting somewhat immaturely. On the other hand, there have emerged more subtle undercurrents in their behavior. To some extent this language is used ironically and critically. Anons are equal opportunity offenders, and they seem to value free speech far more than they feel true hatred. They also use this harsh language when referring to each other just as much as when discussing the targets of their attacks. In a way, the phrases have been removed from their contextualized meanings in standard English discourse and reappropriated as part of the memetic language of the group.

On January 15, 2008, the online gossip site Gawker posted an internal Church of Scientology video featuring Tom Cruise riffing on the wonders of Scientology. The church had already successfully used legal tactics to remove the video from other sites, but Gawker claimed, "it's newsworthy; and we will not be removing it." Lawyers for the church claimed copyright infringement, and Gawker claimed fair use. At some point, some members of Anonymous became incensed at what they saw as an attempt to silence free speech and violation of internet principles. Debate ensued, and one member stated:

"Gentlemen, this is what I have been waiting for. Habbo, Fox, The G4 Newfag Flood crisis. Those were all training scenarios. This is what we have been waiting for. This is a battle for justice. Every time /b/ has gone to war, it has been for our own causes. Now, gentlemen, we are going to fight for something that is right. I say damn those of us who advise against this fight. I say damn those of us who say this is foolish. /b/ROTHERS, THE TIME HAS COME FOR US TO RISE AS NOT ONLY HEROES OF THE INTERNETS, BUT AS ITS GUARDIANS."

Scientology had thrown down the gauntlet, and Anonymous awoke. In a YouTube video addressed to the church, Anonymous explained that, "for the good of your followers, for the good of mankind, and for our own enjoyment, we shall expel you from the Internet and systematically dismantle the Church of Scientology in its present form." Anonymous promptly took down Scientology's web sites, endlessly faxed them black sheets of paper, and called their public phone numbers with loops of... you guessed it... "Never Gonna Give You Up."

A Funny Thing Happened on the Way to the LULZ

The initial objective of the campaign was a success. By all accounts, Anonymous was frustrating the Church of Scientology and generating amusement for Anonymous. The church replied publicly, counter-attacked Anonymous sites through legal (and, allegedly, technical) means, and was forced to move its servers to a more robust and costly provider. Soon, long-time Scientology critics began to take notice. Some of these critics had worked to expose the organization's practices for decades, and the massive influx of energy was both exhilarating and frightening. One critic, Mark Bunker, replied via YouTube:

"I think it's incredibly exciting to have an army of young, passionate people wanting to do something about Scientology's fraud and abuse. However, I think you're making some major mistakes that are going to hurt in the long run. They're going to make you look bad, they're going to get you in trouble... they're going to get us in trouble, those of us who have been long-time critics of Scientology. Scientology is good at tar-and-feathering us with other people's actions. It may seems like fun and games, but Scientology is serious, you have to be prepared... I'm mainly concerned because you shouldn't be doing things that are illegal. You just shouldn't. It's not morally right, it's not right when Scientology does it, and it's not right when we do it... a better way to get at them would be to try to get rid of their tax-exempt status... now I know that doesn't sound anywhere near as interesting as attacking their websites. It sounds dull, but that's going to hurt them. Going out and protesting, that's wonderful. I don't know if this makes any sense to you, but please please please reform your movement the way we want Scientology to reform their movement."

Bunker later commented that "I thought they'd lash out at me." Instead, they celebrated him and named him "Wise Beard Man." In his video, he sounds like an earnest and concerned parent. It's hard to imagine such an uncouth and authority-hating group taking him seriously. But, they did. They began to educate themselves about Scientology's various alleged abuses, including the 1995 death of Lisa McPherson who was under the care of the church at the time she died. When someone posted a YouTube video claiming to speak for families that had been torn apart by Scientology, one Anonymous replied:

"Fucking rise up, sons and daughters of the Internet. Rise the fuck up and stay up. Let 'em know we'll take the fight to them, and that we'll help every single person that wants to leave the cult. We have lawyers and social workers and therapists in our ranks, and we can, and will, give aid to those who want out. We are Anonymous. For the lulz, but moar than that now. For teh most epic win. Revoke Scientology's tax-exempt status. Great Justice for Lisa McPherson."

Nearly overnight, Anonymous shifted focus. The Anons began planning for a worldwide protest, they compiled research, started a lobbying campaign, and cranked out flyers and informational pamphlets. On February 10, they staged their first major protest with several thousand participating. Many Anonymous donned "guy fawkes" masks, made famous in the film "V for Vendetta", as a symbol of their resistence to oppression and their commitment to anonymity. There is a long history of Scientology protesters allegedly being harrassed and otherwise attacked by the church. When anonymous translated its digital anonymity into real-world anonymity, Scientology faced something it had never before experienced.

Nevertheless, just before the second wave of protests on March 15, the CoS began agressively pursuing members of Anonymous that it had managed to identify. In some jurisdictions, local anti-mask laws had actually made it difficult for Anons to protest anonymously--a sharp contrast to their accustomed protections online. The church posted videos "outing" members and accusing them of hate crimes and terrorism (Anonymous responded by cloning t